The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Bedford region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Second Line Support
Rank 56 - 37
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 1 0 2
As % of all permanent IT jobs located in Bedford 0.30% - 0.98%
As % of the Job Titles category 0.32% - 1.02%
Number of salaries quoted 1 0 2
Average salary £29,000 - £27,500
UK excluding London average salary £25,000 £24,500 £24,500
% change year-on-year
+2.04% -
2nd Line Support
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bedford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bedford
Permanent IT job ads with a match in the
Job Titles category
317 363 197
As % of all permanent IT jobs located in Bedford 95.20% 99.45% 96.10%
Number of salaries quoted 304 314 180
Average salary £45,000 £42,500 £35,000
Average salary % change year-on-year
+5.88% +21.42%
90% offered a salary of more than £27,500 £25,000 £27,500
10% offered a salary of more than £65,000 £51,750 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Bedford

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Bedford region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Bedford

2nd Line Support
Salary Trend in Bedford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bedford region.

2nd Line Support Salary Trend in Bedford

2nd Line Support
Top 30 Related IT Skills in Bedford

For the 6 months to 26 November 2014, IT jobs across the Bedford region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 3 (42.86%) Active Directory
1 3 (42.86%) Change Control
2 2 (28.57%) VCP5
2 2 (28.57%) Exchange Server 2010
2 2 (28.57%) vSphere
2 2 (28.57%) Disaster Recovery
2 2 (28.57%) VMware
2 2 (28.57%) VMware ESX
2 2 (28.57%) Exchange Server 2003
2 2 (28.57%) Exchange Server 2007
2 2 (28.57%) VMware Certified Professional (VCP)
2 2 (28.57%) VMware Infrastructure
2 2 (28.57%) Intel
2 2 (28.57%) MCSE
2 2 (28.57%) MCSA
2 2 (28.57%) Microsoft Certification
2 2 (28.57%) SQL Server
2 2 (28.57%) MCP
2 2 (28.57%) MS Exchange
3 1 (14.29%) LAN
3 1 (14.29%) WAN
3 1 (14.29%) Cisco
3 1 (14.29%) Microsoft
3 1 (14.29%) CCNP
3 1 (14.29%) CCDP
3 1 (14.29%) Windows
3 1 (14.29%) ITIL
3 1 (14.29%) Check Point Certification
3 1 (14.29%) CheckPoint
3 1 (14.29%) MS Visio

2nd Line Support
Top Related IT Skills in Bedford by Category

For the 6 months to 26 November 2014, IT jobs across the Bedford region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) MS Exchange
1 2 (28.57%) Exchange Server 2003
1 2 (28.57%) Exchange Server 2007
1 2 (28.57%) Exchange Server 2010
Applications
1 1 (14.29%) MS Visio
Communications & Networking
1 1 (14.29%) LAN
1 1 (14.29%) WAN
1 1 (14.29%) Firewall
1 1 (14.29%) Network Security
Database & Business Intelligence
1 2 (28.57%) SQL Server
Miscellaneous
1 1 (14.29%) PDA
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Android
Processes & Methodologies
1 3 (42.86%) Change Control
2 2 (28.57%) Disaster Recovery
3 1 (14.29%) Network Management
3 1 (14.29%) ITIL
3 1 (14.29%) Service Delivery
Qualifications
1 2 (28.57%) MCP
1 2 (28.57%) MCSE
1 2 (28.57%) MCSA
1 2 (28.57%) Microsoft Certification
1 2 (28.57%) VMware Certified Professional (VCP)
1 2 (28.57%) VCP5
2 1 (14.29%) Check Point Certification
2 1 (14.29%) CCSA
2 1 (14.29%) CCNP
2 1 (14.29%) CCDP
2 1 (14.29%) Cisco Certification
System Software
1 3 (42.86%) Active Directory
2 2 (28.57%) VMware ESX
2 2 (28.57%) VMware Infrastructure
2 2 (28.57%) vSphere
Vendors
1 2 (28.57%) Intel
1 2 (28.57%) VMware
2 1 (14.29%) CheckPoint
2 1 (14.29%) Cisco
2 1 (14.29%) Microsoft