1st Line Service Desk Analyst Jobs in Belfast

First Line Service Desk Analyst
County Antrim > Belfast

The median First Line Service Desk Analyst salary in Belfast is £31,500 per year, according to job vacancies posted during the 6 months leading to 13 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Jun 2024
Same period 2023 Same period 2022
Rank 61 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Service Desk Analyst 2 0 0
As % of all permanent jobs advertised in Belfast 0.35% - -
As % of the Job Titles category 0.36% - -
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £28,250 - -
Median annual salary (50th Percentile) £31,500 - -
75th Percentile £34,750 - -
90th Percentile - - -
County Antrim median annual salary £31,500 - -

All Permanent IT Job Vacancies
Belfast

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Belfast. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Belfast with a recognized job title 549 719 530
% of permanent jobs with a recognized job title 95.81% 94.61% 97.25%
Number of salaries quoted 284 410 252
10th Percentile £30,000 £31,250 £28,525
25th Percentile £39,875 £37,250 £34,875
Median annual salary (50th Percentile) £56,138 £50,000 £47,500
Median % change year-on-year +12.28% +5.26% +11.76%
75th Percentile £68,750 £62,500 £58,750
90th Percentile £89,250 £73,750 £67,025
County Antrim median annual salary £55,000 £50,000 £47,500
% change year-on-year +10.00% +5.26% +11.76%

1st Line Service Desk Analyst Skill Set
Top 17 Co-occurring Skills and Capabilities in Belfast

For the 6 months to 13 June 2024, 1st Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Belfast region featuring 1st Line Service Desk Analyst in the job title.

1 2 (100.00%) SAP
1 2 (100.00%) SharePoint
1 2 (100.00%) Business Intelligence
1 2 (100.00%) Microsoft
1 2 (100.00%) Electronics
1 2 (100.00%) Telecoms
1 2 (100.00%) Finance
1 2 (100.00%) Manufacturing
1 2 (100.00%) Programme Management
1 2 (100.00%) Incident Management
1 2 (100.00%) Marketing
1 2 (100.00%) Digital Marketing
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Mentoring
1 2 (100.00%) Coaching
1 2 (100.00%) Public Sector
1 2 (100.00%) Customer Experience

1st Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Belfast by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) SharePoint
Cloud Services
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Electronics
1 2 (100.00%) Finance
1 2 (100.00%) Manufacturing
1 2 (100.00%) Marketing
1 2 (100.00%) Public Sector
1 2 (100.00%) Telecoms
Processes & Methodologies
1 2 (100.00%) Business Intelligence
1 2 (100.00%) Coaching
1 2 (100.00%) Customer Experience
1 2 (100.00%) Digital Marketing
1 2 (100.00%) Incident Management
1 2 (100.00%) Mentoring
1 2 (100.00%) Programme Management
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) SAP