Berkshire Helpdesk Support Analyst Jobs

This section looks at the demand for the Helpdesk Support Analyst role in IT jobs within the Berkshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Support Analyst in their job title over the 3 months to 24 July 2008 with a comparison to the same period last year.

Help Desk Support Analyst
Location Andover Banbury Basildon Basingstoke Bedford Bedfordshire Berkhamsted Berkshire Birmingham Bridgend Brighton Bristol Bromley Buckinghamshire Camberley Cambridge Cambridgeshire Cardiff Cheshire City of London Colchester Coventry Crawley Croydon Darlington Durham East of England East Sussex England Epsom Essex Farnborough Folkestone Gatwick Glasgow Gloucester Gloucestershire Halifax Hampshire Harlow Harrow Hertfordshire Huddersfield Kent Lancashire Leatherhead Leeds Leighton Buzzard Linlithgow Liverpool London Manchester Merseyside Middlesex Milton Keynes Newbury Newcastle Norfolk North East North West North Yorkshire Oxford Oxfordshire Peterborough Portsmouth Preston Reading Renfrew Renfrewshire Scotland Sheffield Shropshire Sidcup Slough South East South Wales South West South Yorkshire Stevenage Stockport Surrey Telford Tring Tyne and Wear Uckfield UK Uxbridge Wales Warwickshire West Lothian West Midlands West Sussex West Yorkshire Weybridge Wimbledon Woking Wokingham Wolverhampton York Yorkshire	3 months to 24 Jul 2008	Same period last year
Rank	248	272
Rank change on same period last year	+24
Matching permanent IT job ads	18	27
As % of all UK permanent IT job ads sampled	0.009 %	0.011 %
As % of the category below	0.189 %	0.208 %
Salaries quoted	18	27
Average minimum salary	£19,444	£22,222
Average salary	£21,000	£22,685
% change on same period last year	-7.42 %
Average maximum salary	£22,556	£23,148
UK excluding London average salary	£20,048	£19,118
% change on same period last year	+4.86 %
Job Titles Berkshire
Matching permanent IT job ads	9515	12956
As % of all UK permanent IT job ads sampled	5.011 %	5.314 %
Salaries quoted	7957	10478
Average minimum salary	£38,020	£39,672
Average salary	£41,565	£43,086
% change on same period last year	-3.52 %
Average maximum salary	£45,110	£46,499
UK excluding London average salary	£38,194	£39,492
% change on same period last year	-3.28 %
Helpdesk Support Analyst South East

Helpdesk Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Support Analyst across the Berkshire region as a proportion of the total demand within the Job Titles category.

Helpdesk Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Support Analyst across the Berkshire region.

Helpdesk Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Support Analyst across the Berkshire region over the 3 months to 24 July 2008.

Helpdesk Support Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Helpdesk Support Analyst within the Berkshire region over the 3 months to 24 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Reading	-	6	£17,500	-
Slough	-3	4	£21,500	+13.15 %
Newbury	0	2	£26,500	-6.31 %
Wokingham	-	1	£20,500	-

Helpdesk Support Analyst South East

Helpdesk Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 July 2008, IT jobs across the Berkshire region that cited Helpdesk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support Analyst in their job title.

1 39 (66.10 %) Windows 2 27 (45.76 %) Windows XP 3 26 (44.07 %) Microsoft 4 25 (42.37 %) MS Excel 5 20 (33.90 %) MS Office 6 13 (22.03 %) Internet 7 11 (18.64 %) SLA 8 9 (15.25 %) Windows NT 9 8 (13.56 %) SQL 10 7 (11.86 %) CRM 11 6 (10.17 %) Lotus 11 6 (10.17 %) Lotus Notes 11 6 (10.17 %) Lotus Domino 12 5 (8.475 %) Active Directory 12 5 (8.475 %) Citrix

12 5 (8.475 %) Security Cleared 13 3 (5.085 %) Novell 13 3 (5.085 %) Spreadsheet 13 3 (5.085 %) Marketing 13 3 (5.085 %) TCP/IP 14 2 (3.390 %) Dreamweaver 14 2 (3.390 %) MS Exchange 14 2 (3.390 %) Adobe 14 2 (3.390 %) Windows 2000 14 2 (3.390 %) SQL Server 14 2 (3.390 %) Photoshop 14 2 (3.390 %) .NET 14 2 (3.390 %) HTML 14 2 (3.390 %) JavaScript 14 2 (3.390 %) ASP.NET

Helpdesk Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 July 2008, IT jobs across the Berkshire region that cited Helpdesk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 2 (3.390 %) HTML 1 2 (3.390 %) .NET 1 2 (3.390 %) ASP.NET	Application Platforms 1 6 (10.17 %) Lotus Notes 1 6 (10.17 %) Lotus Domino 2 2 (3.390 %) MS Exchange
Applications 1 25 (42.37 %) MS Excel 2 20 (33.90 %) MS Office 3 3 (5.085 %) Spreadsheet 4 2 (3.390 %) Photoshop	Business Applications 1 1 (1.695 %) Oracle HRMS
Communications & Networking 1 13 (22.03 %) Internet 2 3 (5.085 %) TCP/IP 3 2 (3.390 %) Intranet	Database & Business Intelligence 1 2 (3.390 %) SQL Server 2 1 (1.695 %) Datawarehouse
Development Applications 1 2 (3.390 %) Dreamweaver	General 1 3 (5.085 %) Marketing 2 1 (1.695 %) Telecoms 2 1 (1.695 %) Health 2 1 (1.695 %) Billing
Miscellaneous 1 2 (3.390 %) Management Information System 1 2 (3.390 %) German Language 1 2 (3.390 %) Italian Language 1 2 (3.390 %) Portuguese Language 1 2 (3.390 %) Spanish Language 1 2 (3.390 %) Client/Server 2 1 (1.695 %) Blackberry	Operating Systems 1 39 (66.10 %) Windows 2 27 (45.76 %) Windows XP 3 9 (15.25 %) Windows NT 4 2 (3.390 %) UNIX 4 2 (3.390 %) Windows 2000
Processes & Methodologies 1 7 (11.86 %) CRM 2 5 (8.475 %) Security Cleared 3 2 (3.390 %) ITIL 4 1 (1.695 %) Incident Management 4 1 (1.695 %) Integration Testing	Programming Languages 1 8 (13.56 %) SQL 2 2 (3.390 %) JavaScript
Qualifications 1 1 (1.695 %) MCSE 1 1 (1.695 %) CCNA 1 1 (1.695 %) Cisco Certification 1 1 (1.695 %) Microsoft Certification 1 1 (1.695 %) A+ Certification 1 1 (1.695 %) Degree	Quality Assurance & Compliance 1 11 (18.64 %) SLA
System Software 1 5 (8.475 %) Active Directory	Vendors 1 26 (44.07 %) Microsoft 2 6 (10.17 %) Lotus 3 5 (8.475 %) Citrix 4 3 (5.085 %) Novell 5 2 (3.390 %) Adobe 6 1 (1.695 %) HP 6 1 (1.695 %) Oracle 6 1 (1.695 %) Chordiant 6 1 (1.695 %) Cisco 6 1 (1.695 %) Remedy