Customer Service Jobs in Bolton

Customer Service
Manchester > Bolton

The following table provides summary statistics for permanent job vacancies advertised in Bolton with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 9 30 8
Rank change year-on-year +21 -22 +10
Permanent jobs citing Customer Service 21 4 18
As % of all permanent jobs advertised in Bolton 17.21% 2.67% 16.98%
As % of the Processes & Methodologies category 19.44% 2.70% 18.95%
Number of salaries quoted 18 4 3
10th Percentile £30,000 - -
25th Percentile £31,250 £28,750 £24,500
Median annual salary (50th Percentile) £46,250 £32,250 £25,000
Median % change year-on-year +43.41% +29.00% -27.01%
75th Percentile £55,000 £38,938 £25,500
90th Percentile - £41,525 -
Manchester median annual salary £35,500 £40,966 £40,500
% change year-on-year -13.34% +1.15% +8.43%

All Process and Methodology Skills
Bolton

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bolton with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 108 148 95
As % of all permanent jobs advertised in Bolton 88.52% 98.67% 89.62%
Number of salaries quoted 74 29 38
10th Percentile £28,250 £28,400 £24,500
25th Percentile £36,250 £36,250 £26,500
Median annual salary (50th Percentile) £55,000 £47,500 £45,000
Median % change year-on-year +15.79% +5.56% +5.88%
75th Percentile £65,000 £52,500 £55,000
90th Percentile £75,000 £54,750 £60,375
Manchester median annual salary £54,000 £57,500 £55,000
% change year-on-year -6.09% +4.55% +10.00%

Customer Service
Job Vacancy Trend in Bolton

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bolton.

Job vacancy trend for Customer Service in Bolton

Customer Service
Salary Trend in Bolton

3-month moving average salary quoted in jobs citing Customer Service in Bolton.

Salary trend for Customer Service in Bolton

Customer Service
Salary Histogram in Bolton

Salary distribution for jobs citing Customer Service in Bolton over the 6 months to 20 May 2024.

Salary histogram for Customer Service in Bolton

Customer Service
Co-occurring Skills and Capabilities in Bolton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 16 (76.19%) Microsoft 365
2 7 (33.33%) Azure
Communications & Networking
1 3 (14.29%) Firewall
1 3 (14.29%) LAN
1 3 (14.29%) VLAN
1 3 (14.29%) VoIP
1 3 (14.29%) WAN
2 2 (9.52%) Internet
Development Applications
1 3 (14.29%) Git
General
1 17 (80.95%) Social Skills
2 6 (28.57%) Organisational Skills
3 3 (14.29%) Retail
3 3 (14.29%) Telecoms
Job Titles
1 6 (28.57%) Cybersecurity Manager
1 6 (28.57%) Project Manager
1 6 (28.57%) Project Manager - Cybersecurity
1 6 (28.57%) Security Manager
1 6 (28.57%) Security Project Manager
2 4 (19.05%) Hardware Engineer
3 3 (14.29%) .NET Developer
3 3 (14.29%) .NET Software Developer
3 3 (14.29%) C# .NET Developer
3 3 (14.29%) C# Developer
3 3 (14.29%) C# Software Developer
3 3 (14.29%) Developer
3 3 (14.29%) Help Desk Team Lead
3 3 (14.29%) Infrastructure Engineer
3 3 (14.29%) Lead
3 3 (14.29%) Software Developer
3 3 (14.29%) Team Leader
4 2 (9.52%) IT Director
5 1 (4.76%) Azure Developer
Libraries, Frameworks & Software Standards
1 3 (14.29%) .NET
1 3 (14.29%) .NET Core
1 3 (14.29%) .NET Framework
1 3 (14.29%) Entity Framework
Miscellaneous
1 6 (28.57%) Data Protection Act
1 6 (28.57%) Freedom of Information
1 6 (28.57%) Virtual Team
2 2 (9.52%) Self-Motivation
Operating Systems
1 10 (47.62%) Windows
2 7 (33.33%) Windows Vista
3 6 (28.57%) Windows Server
Processes & Methodologies
1 11 (52.38%) Problem-Solving
2 8 (38.10%) Cybersecurity
3 7 (33.33%) ITIL
4 6 (28.57%) Data Protection
4 6 (28.57%) PRINCE
4 6 (28.57%) PRINCE2
4 6 (28.57%) Project Governance
4 6 (28.57%) Project Management
5 4 (19.05%) Break/Fix
5 4 (19.05%) Line Management
6 3 (14.29%) Agile
6 3 (14.29%) B2B
6 3 (14.29%) B2C
6 3 (14.29%) Containerisation
6 3 (14.29%) Event-Driven
6 3 (14.29%) Event-Driven Architecture
6 3 (14.29%) Infrastructure Engineering
6 3 (14.29%) Mentoring
6 3 (14.29%) Microservices
6 3 (14.29%) Time Management
Programming Languages
1 3 (14.29%) C#
1 3 (14.29%) SQL
Qualifications
1 10 (47.62%) Microsoft Certification
2 9 (42.86%) Degree
3 7 (33.33%) CCNA
3 7 (33.33%) Cisco Certification
3 7 (33.33%) MCSA
4 6 (28.57%) PMI Certification
4 6 (28.57%) PMP
4 6 (28.57%) PRINCE2 Certification
5 4 (19.05%) A+ Certification
5 4 (19.05%) MCP
5 4 (19.05%) MCSE
6 2 (9.52%) Master's Degree
Quality Assurance & Compliance
1 8 (38.10%) Cyber Essentials
2 3 (14.29%) SLA
3 2 (9.52%) Accessibility
System Software
1 7 (33.33%) Active Directory
2 3 (14.29%) Docker
Vendors
1 16 (76.19%) Microsoft
2 3 (14.29%) Cisco
2 3 (14.29%) Meraki