Customer Service Jobs in Borehamwood

Customer Service
Hertfordshire > Borehamwood

The following table provides summary statistics for permanent job vacancies advertised in Borehamwood with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 19 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 May 2024
Same period 2023 Same period 2022
Rank 10 16 18
Rank change year-on-year +6 +2 -9
Permanent jobs citing Customer Service 11 5 9
As % of all permanent jobs advertised in Borehamwood 11.34% 6.76% 14.52%
As % of the Processes & Methodologies category 20.37% 7.58% 14.75%
Number of salaries quoted 9 4 9
10th Percentile - £25,825 £23,700
25th Percentile £25,750 £27,063 £25,000
Median annual salary (50th Percentile) £40,000 £28,750 £30,000
Median % change year-on-year +39.13% -4.17% -64.71%
75th Percentile - £29,500 £40,000
90th Percentile £40,750 - £40,750
Hertfordshire median annual salary £28,000 £40,000 £40,000
% change year-on-year -30.00% - +33.33%

All Process and Methodology Skills
Borehamwood

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Borehamwood with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 54 66 61
As % of all permanent jobs advertised in Borehamwood 55.67% 89.19% 98.39%
Number of salaries quoted 44 23 20
10th Percentile £25,750 £27,900 £23,850
25th Percentile £31,250 £38,500 £25,750
Median annual salary (50th Percentile) £42,500 £42,500 £32,000
Median % change year-on-year - +32.81% -24.71%
75th Percentile £50,250 £92,500 £43,375
90th Percentile £54,600 - £43,975
Hertfordshire median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +4.76%

Customer Service
Job Vacancy Trend in Borehamwood

Job postings citing Customer Service as a proportion of all IT jobs advertised in Borehamwood.

Job vacancy trend for Customer Service in Borehamwood

Customer Service
Salary Trend in Borehamwood

3-month moving average salary quoted in jobs citing Customer Service in Borehamwood.

Salary trend for Customer Service in Borehamwood

Customer Service
Salary Histogram in Borehamwood

Salary distribution for jobs citing Customer Service in Borehamwood over the 6 months to 19 May 2024.

Salary histogram for Customer Service in Borehamwood

Customer Service
Co-occurring Skills and Capabilities in Borehamwood by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (36.36%) Microsoft Exchange
Business Applications
1 2 (18.18%) SAP CRM
Cloud Services
1 8 (72.73%) Microsoft 365
2 5 (45.45%) Azure
3 4 (36.36%) Entra ID
Communications & Networking
1 5 (45.45%) Firewall
General
1 5 (45.45%) Social Skills
2 3 (27.27%) Finance
2 3 (27.27%) Legal
3 2 (18.18%) Retail
Job Titles
1 4 (36.36%) 2nd Line Support
2 3 (27.27%) Analyst
2 3 (27.27%) Service Analyst
2 3 (27.27%) Service Desk Analyst
3 2 (18.18%) Coordinator
4 1 (9.09%) 3rd Line Engineer
4 1 (9.09%) IT Engineer
4 1 (9.09%) Project Engineer
Operating Systems
1 8 (72.73%) Windows
2 5 (45.45%) Windows Server
3 4 (36.36%) VMS
4 1 (9.09%) Windows Server 2016
4 1 (9.09%) Windows Server 2019
Processes & Methodologies
1 4 (36.36%) ITIL
1 4 (36.36%) PRINCE2
2 2 (18.18%) CRM
2 2 (18.18%) User Acceptance Testing
3 1 (9.09%) Contract Management
3 1 (9.09%) Customer Experience
3 1 (9.09%) Cybersecurity
3 1 (9.09%) Project Management
3 1 (9.09%) Risk Management
3 1 (9.09%) Time Management
Programming Languages
1 1 (9.09%) PowerShell
Qualifications
1 4 (36.36%) Azure Certification
1 4 (36.36%) Degree
1 4 (36.36%) Microsoft Certification
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 7 (63.64%) Active Directory
2 4 (36.36%) Virtual Desktop
3 1 (9.09%) Hyper-V
Systems Management
1 5 (45.45%) Microsoft Intune
Vendors
1 5 (45.45%) Microsoft
2 2 (18.18%) SAP
3 1 (9.09%) Fortinet
3 1 (9.09%) SolarWinds
3 1 (9.09%) VMware