Customer Service Jobs in Bracknell

Customer Service
Berkshire > Bracknell

The following table provides summary statistics for permanent job vacancies advertised in Bracknell with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 46 35 27
Rank change year-on-year -11 -8 +29
Permanent jobs citing Customer Service 15 29 28
As % of all permanent jobs advertised in Bracknell 3.14% 8.76% 8.28%
As % of the Processes & Methodologies category 3.56% 9.03% 8.54%
Number of salaries quoted 15 22 23
10th Percentile £26,300 £23,500 £24,100
25th Percentile £29,000 £24,500 £25,250
Median annual salary (50th Percentile) £30,000 £26,000 £28,000
Median % change year-on-year +15.38% -7.14% -25.33%
75th Percentile £37,500 - £38,750
90th Percentile £43,750 £34,735 £50,000
Berkshire median annual salary £33,000 £28,000 £28,850
% change year-on-year +17.86% -2.95% -31.31%

All Process and Methodology Skills
Bracknell

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bracknell with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 421 321 328
As % of all permanent jobs advertised in Bracknell 88.08% 96.98% 97.04%
Number of salaries quoted 403 243 239
10th Percentile £36,250 £28,800 £33,000
25th Percentile £42,250 £41,875 £47,500
Median annual salary (50th Percentile) £60,000 £65,000 £57,500
Median % change year-on-year -7.69% +13.04% +4.55%
75th Percentile £85,000 £90,000 £73,750
90th Percentile £112,500 £97,500 £80,000
Berkshire median annual salary £54,000 £58,500 £57,500
% change year-on-year -7.69% +1.74% +4.55%

Customer Service
Job Vacancy Trend in Bracknell

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bracknell.

Job vacancy trend for Customer Service in Bracknell

Customer Service
Salary Trend in Bracknell

3-month moving average salary quoted in jobs citing Customer Service in Bracknell.

Salary trend for Customer Service in Bracknell

Customer Service
Salary Histogram in Bracknell

Salary distribution for jobs citing Customer Service in Bracknell over the 6 months to 27 April 2024.

Salary histogram for Customer Service in Bracknell

Customer Service
Co-occurring Skills and Capabilities in Bracknell by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) Microsoft Exchange
1 1 (6.67%) SharePoint
Applications
1 1 (6.67%) Microsoft Office
Cloud Services
1 3 (20.00%) Azure
2 1 (6.67%) Microsoft 365
Communications & Networking
1 1 (6.67%) VoIP
Database & Business Intelligence
1 3 (20.00%) MySQL
Development Applications
1 3 (20.00%) JIRA
General
1 8 (53.33%) Social Skills
2 4 (26.67%) Analytical Skills
2 4 (26.67%) Organisational Skills
3 3 (20.00%) Telecoms
Job Titles
1 7 (46.67%) Cabling Engineer
1 7 (46.67%) Data Engineer
2 6 (40.00%) Field Engineer
3 5 (33.33%) IT Support
4 3 (20.00%) Coordinator
4 3 (20.00%) IT Engineer
4 3 (20.00%) IT Support Engineer
4 3 (20.00%) Support Engineer
5 2 (13.33%) Project Coordinator
6 1 (6.67%) Analyst
6 1 (6.67%) Help Desk Support
6 1 (6.67%) IT Analyst
6 1 (6.67%) IT Support Analyst
6 1 (6.67%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (20.00%) Kafka
Miscellaneous
1 7 (46.67%) IoT
Operating Systems
1 3 (20.00%) Linux
2 1 (6.67%) Android
2 1 (6.67%) Apple iOS
2 1 (6.67%) Windows
Processes & Methodologies
1 8 (53.33%) Problem-Solving
2 4 (26.67%) Customer Experience
3 3 (20.00%) Analytical Thinking
3 3 (20.00%) Change Management
3 3 (20.00%) PRINCE2
3 3 (20.00%) Project Delivery
3 3 (20.00%) Service Catalogue
3 3 (20.00%) Service Delivery
3 3 (20.00%) Supplier Management
3 3 (20.00%) Time Management
Programming Languages
1 3 (20.00%) SQL
Qualifications
1 3 (20.00%) PRINCE2 Certification
System Software
1 3 (20.00%) Docker
Systems Management
1 3 (20.00%) Kubernetes
Vendors
1 1 (6.67%) Canon
1 1 (6.67%) Dell
1 1 (6.67%) Microsoft