The statistics below represent IT jobs advertised across the Canary Wharf region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 23 26 13
Rank change year-on-year
+3 -13
Permanent jobs requiring a 2nd Line Support 12 4 4
As % of all permanent IT jobs located in Canary Wharf 6.67% 2.78% 5.80%
As % of the Job Titles category 6.94% 2.92% 6.56%
Number of salaries quoted 12 4 3
Median salary £27,000 £26,500 £25,000
Median salary % change year-on-year
+1.88% +6.00%
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Canary Wharf region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Canary Wharf
Permanent IT job ads with a match in the
Job Titles category
173 137 61
As % of all permanent IT jobs located in Canary Wharf 96.11% 95.14% 88.41%
Number of salaries quoted 139 115 55
Median salary £75,000 £67,500 £60,000
Median salary % change year-on-year
+11.11% +12.50%
90% offered a salary of more than £38,500 £39,000 £25,000
10% offered a salary of more than £95,000 £81,500 £100,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support
Jobs Demand Trend in Canary Wharf

The demand trend of job ads across the Canary Wharf region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Canary Wharf

2nd Line Support
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Canary Wharf region.

2nd Line Support Salary Trend in Canary Wharf

2nd Line Support Skill Set
Top 17 Related IT Skills in Canary Wharf

For the 6 months to 9 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Canary Wharf region featuring 2nd Line Support in the job title.

1 16 (100.00%) Windows
2 10 (62.50%) Windows XP
2 10 (62.50%) Change Control
2 10 (62.50%) Mitel
2 10 (62.50%) iPhone
2 10 (62.50%) Windows Server 2008
2 10 (62.50%) Cisco
2 10 (62.50%) Active Directory
2 10 (62.50%) Windows Server 2003
2 10 (62.50%) Blackberry
2 10 (62.50%) Blackberry Enterprise Server
2 10 (62.50%) Windows Server 2012
2 10 (62.50%) Windows Server
3 6 (37.50%) Firewall
3 6 (37.50%) Internet
3 6 (37.50%) Office 365
3 6 (37.50%) VoIP

2nd Line Support Skill Set
Top Related IT Skills in Canary Wharf by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (62.50%) Blackberry Enterprise Server
Cloud Services
1 6 (37.50%) Office 365
Communications & Networking
1 6 (37.50%) Firewall
1 6 (37.50%) Internet
1 6 (37.50%) VoIP
Miscellaneous
1 10 (62.50%) Blackberry
1 10 (62.50%) iPhone
Operating Systems
1 16 (100.00%) Windows
2 10 (62.50%) Windows Server
2 10 (62.50%) Windows Server 2003
2 10 (62.50%) Windows Server 2008
2 10 (62.50%) Windows Server 2012
2 10 (62.50%) Windows XP
Processes & Methodologies
1 10 (62.50%) Change Control
System Software
1 10 (62.50%) Active Directory
Vendors
1 10 (62.50%) Cisco
1 10 (62.50%) Mitel