The table below looks at the statistics for Service Management skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 7 16 38
Rank change year-on-year
+9 +22
Permanent jobs citing Service Management 25 13 2
As % of all permanent IT jobs located in Canary Wharf 16.78% 8.61% 1.02%
As % of the Processes & Methodologies category 18.52% 9.63% 1.14%
Number of salaries quoted 24 10 2
Average salary £68,750 £92,500 £57,500
Average salary % change year-on-year
-25.67% +60.86%
90% offered a salary of more than £60,000 £68,250 £55,500
10% offered a salary of more than £75,000 £140,000 £59,500
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Canary Wharf region.

Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
135 135 176
As % of all permanent IT jobs located in Canary Wharf 90.60% 89.40% 89.34%
Number of salaries quoted 106 121 163
Average salary £70,000 £65,000 £80,000
Average salary % change year-on-year
+7.69% -18.75%
90% offered a salary of more than £50,000 £46,500 £49,700
10% offered a salary of more than £82,500 £110,000 £100,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Canary Wharf

Service Management
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Canary Wharf region.

Service Management Salary Trend in Canary Wharf

Service Management
Salary Histogram in Canary Wharf

This chart provides a salary histogram for IT jobs citing Service Management across the Canary Wharf region over the 3 months to 28 August 2015.

Service Management Salary Histogram in Canary Wharf

Service Management
Top 30 Related IT Skills in Canary Wharf

For the 6 months to 28 August 2015, IT jobs across the Canary Wharf region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 28 (96.55%) ITIL
2 21 (72.41%) Service Delivery
3 18 (62.07%) ITSM
4 14 (48.28%) Six Sigma
4 14 (48.28%) Lean Six Sigma
4 14 (48.28%) Six Sigma Green Belt
5 12 (41.38%) ITIL V3
6 10 (34.48%) Finance
7 9 (31.03%) Configuration Management
8 6 (20.69%) PRINCE2
8 6 (20.69%) Technical Architecture
8 6 (20.69%) PMBOK
9 5 (17.24%) Analytical Skills
9 5 (17.24%) ITIL Foundation Certificate
9 5 (17.24%) Change Management
9 5 (17.24%) Project Management
10 4 (13.79%) Management Information System
10 4 (13.79%) RUP
10 4 (13.79%) SLA
10 4 (13.79%) HP
10 4 (13.79%) Incident Management
10 4 (13.79%) CMDB
10 4 (13.79%) Release Management
10 4 (13.79%) CollabNet
10 4 (13.79%) Continuous Integration
10 4 (13.79%) Unified Process
10 4 (13.79%) Business Continuity
10 4 (13.79%) Banking
10 4 (13.79%) Subversion
10 4 (13.79%) Maven

Service Management
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 28 August 2015, IT jobs across the Canary Wharf region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (3.45%) MS PowerPoint
Communications & Networking
1 2 (6.90%) Network Security
2 1 (3.45%) LAN
2 1 (3.45%) WAN
2 1 (3.45%) DHCP
2 1 (3.45%) FTP
2 1 (3.45%) HTTP
2 1 (3.45%) TCP/IP
2 1 (3.45%) VPN
2 1 (3.45%) DNS
2 1 (3.45%) Firewall
Database & Business Intelligence
1 1 (3.45%) SQL Server
Development Applications
1 4 (13.79%) Subversion
1 4 (13.79%) Maven
1 4 (13.79%) Git (software)
1 4 (13.79%) Jenkins
2 2 (6.90%) Hudson
General
1 10 (34.48%) Finance
2 4 (13.79%) Banking
Job Titles
1 10 (34.48%) Service Manager
2 8 (27.59%) Configuration Manager
3 6 (20.69%) Services Delivery Manager
3 6 (20.69%) Delivery Manager
4 5 (17.24%) Operations Manager
5 4 (13.79%) Change Manager
5 4 (13.79%) Network Manager
5 4 (13.79%) Software Manager
5 4 (13.79%) Software Configuration Manager
5 4 (13.79%) Network Operations Manager
5 4 (13.79%) Change and Configuration Manager
6 3 (10.34%) Network Security Manager
6 3 (10.34%) Security Operations Manager
6 3 (10.34%) Applications Manager
6 3 (10.34%) Security Manager
7 2 (6.90%) Designer
8 1 (3.45%) Service Operations Manager
8 1 (3.45%) Service Design Manager
8 1 (3.45%) Knowledge Manager
8 1 (3.45%) NOC Manager
Miscellaneous
1 5 (17.24%) Analytical Skills
2 4 (13.79%) Management Information System
2 4 (13.79%) CMDB
3 3 (10.34%) User Experience
3 3 (10.34%) Foreign Exchange (FX)
4 1 (3.45%) Computer Science
Operating Systems
1 3 (10.34%) Windows
Processes & Methodologies
1 28 (96.55%) ITIL
2 21 (72.41%) Service Delivery
3 18 (62.07%) ITSM
4 14 (48.28%) Six Sigma
4 14 (48.28%) Lean Six Sigma
5 12 (41.38%) ITIL V3
6 9 (31.03%) Configuration Management
7 6 (20.69%) PRINCE2
7 6 (20.69%) Technical Architecture
8 5 (17.24%) Project Management
8 5 (17.24%) Change Management
9 4 (13.79%) Unified Process
9 4 (13.79%) Business Continuity
9 4 (13.79%) RUP
9 4 (13.79%) Release Management
9 4 (13.79%) Continuous Integration
9 4 (13.79%) Continuous Improvement
9 4 (13.79%) Incident Management
9 4 (13.79%) Waterfall
10 3 (10.34%) Agile Software Development
Qualifications
1 14 (48.28%) Six Sigma Green Belt
2 5 (17.24%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (20.69%) PMBOK
2 4 (13.79%) SLA
3 2 (6.90%) ISO 9001
4 1 (3.45%) ISO/IEC 27001
Vendors
1 4 (13.79%) HP
1 4 (13.79%) CollabNet
2 1 (3.45%) Oracle
2 1 (3.45%) Cisco