The table below looks at the statistics for Service Management skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 7 44 42
Rank change year-on-year
+37 -2
Permanent jobs citing Service Management 12 9 9
As % of all permanent IT jobs located in Canary Wharf 17.65% 2.81% 2.66%
As % of the Processes & Methodologies category 19.67% 3.28% 3.04%
Number of salaries quoted 8 9 9
Average salary £110,000 £62,500 £65,000
Average salary % change year-on-year
+76.00% -3.84%
90% offered a salary of more than £65,000 £62,500 £64,000
10% offered a salary of more than £117,500 £71,000 £65,300
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Canary Wharf region.

Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
61 274 296
As % of all permanent IT jobs located in Canary Wharf 89.71% 85.63% 87.57%
Number of salaries quoted 50 248 272
Average salary £61,500 £78,000 £97,500
Average salary % change year-on-year
-21.15% -20.00%
90% offered a salary of more than £46,500 £60,000 £47,500
10% offered a salary of more than £101,000 £100,000 £110,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Canary Wharf

Service Management
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Canary Wharf region.

Service Management Salary Trend in Canary Wharf

Service Management
Salary Histogram in Canary Wharf

This chart provides a salary histogram for IT jobs citing Service Management across the Canary Wharf region over the 3 months to 26 November 2014.

Service Management Salary Histogram in Canary Wharf

Service Management
Top 30 Related IT Skills in Canary Wharf

For the 6 months to 26 November 2014, IT jobs across the Canary Wharf region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 17 (68.00%) Finance
2 12 (48.00%) MS Office
3 11 (44.00%) MS Excel
3 11 (44.00%) Active Directory
4 10 (40.00%) Degree
4 10 (40.00%) Computer Science
5 9 (36.00%) Windows 7
5 9 (36.00%) SharePoint
5 9 (36.00%) Windows XP
5 9 (36.00%) MS Exchange
5 9 (36.00%) Migration
5 9 (36.00%) Windows
6 8 (32.00%) Service Delivery
6 8 (32.00%) ITIL
7 6 (24.00%) Project Management
7 6 (24.00%) PRINCE2
7 6 (24.00%) ITIL V3
7 6 (24.00%) Supplier Management
8 5 (20.00%) Release Management
9 4 (16.00%) ITIL V2
9 4 (16.00%) QA
9 4 (16.00%) Analytical Skills
9 4 (16.00%) LAN
9 4 (16.00%) WAN
9 4 (16.00%) Telecoms
10 3 (12.00%) Middleware
10 3 (12.00%) Java
10 3 (12.00%) .NET
10 3 (12.00%) E-Commerce
10 3 (12.00%) Low Latency

Service Management
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 26 November 2014, IT jobs across the Canary Wharf region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (36.00%) SharePoint
1 9 (36.00%) MS Exchange
Applications
1 12 (48.00%) MS Office
2 11 (44.00%) MS Excel
Cloud Services
1 2 (8.00%) SaaS
Communications & Networking
1 4 (16.00%) LAN
1 4 (16.00%) WAN
2 2 (8.00%) DNS
3 1 (4.00%) Network Security
3 1 (4.00%) Unified Communications
3 1 (4.00%) NetScaler
3 1 (4.00%) Cisco Nexus
Database & Business Intelligence
1 2 (8.00%) Data Mining
General
1 17 (68.00%) Finance
2 4 (16.00%) Telecoms
3 2 (8.00%) Retail
Job Titles
1 7 (28.00%) Service Manager
2 3 (12.00%) Head of Technology
3 2 (8.00%) Process Manager
3 2 (8.00%) ITIL Expert
3 2 (8.00%) ITIL Manager
3 2 (8.00%) Senior Manager
3 2 (8.00%) Operations Manager
4 1 (4.00%) Design Engineer
4 1 (4.00%) Support Manager
4 1 (4.00%) IT Services Manager
Libraries, Frameworks & Software Standards
1 3 (12.00%) .NET
1 3 (12.00%) Middleware
Miscellaneous
1 10 (40.00%) Computer Science
2 4 (16.00%) Analytical Skills
Operating Systems
1 9 (36.00%) Windows
1 9 (36.00%) Windows XP
1 9 (36.00%) Windows 7
Processes & Methodologies
1 9 (36.00%) Migration
2 8 (32.00%) ITIL
2 8 (32.00%) Service Delivery
3 6 (24.00%) Project Management
3 6 (24.00%) Supplier Management
3 6 (24.00%) ITIL V3
3 6 (24.00%) PRINCE2
4 5 (20.00%) Release Management
5 4 (16.00%) ITIL V2
6 3 (12.00%) Low Latency
6 3 (12.00%) E-Commerce
7 2 (8.00%) PRINCE
7 2 (8.00%) Stakeholder Management
7 2 (8.00%) Process Architecture
8 1 (4.00%) Performance Management
8 1 (4.00%) Security Architecture
8 1 (4.00%) Information Management
8 1 (4.00%) Network Design
8 1 (4.00%) Coaching
8 1 (4.00%) Load Balancing
Programming Languages
1 3 (12.00%) Java
Qualifications
1 10 (40.00%) Degree
2 1 (4.00%) CCNP
2 1 (4.00%) Cisco Certification
Quality Assurance & Compliance
1 4 (16.00%) QA
System Software
1 11 (44.00%) Active Directory
Vendors
1 1 (4.00%) Cisco
1 1 (4.00%) Microsoft
1 1 (4.00%) Citrix
1 1 (4.00%) Avaya
1 1 (4.00%) F5