The table below looks at the statistics for Service Management skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 24 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 30 15 16
Rank change year-on-year
-15 +1
Permanent jobs citing Service Management 1 15 19
As % of all permanent IT jobs located in Canary Wharf 0.75% 10.34% 10.00%
As % of the Processes & Methodologies category 0.88% 11.03% 10.80%
Number of salaries quoted 1 15 15
Median salary £57,000 £70,000 £75,000
Median salary % change year-on-year
-18.57% -6.66%
UK excluding London median salary £44,000 £45,000 £44,500
% change year-on-year
-2.22% +1.12%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Canary Wharf region.

Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
113 136 176
As % of all permanent IT jobs located in Canary Wharf 84.96% 93.79% 92.63%
Number of salaries quoted 96 110 157
Median salary £60,000 £70,000 £70,000
Median salary % change year-on-year
-14.28% -
90% offered a salary of more than £55,000 £45,000 £47,500
10% offered a salary of more than £100,000 £110,000 £80,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Canary Wharf

The demand trend of job ads across the Canary Wharf region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Canary Wharf

Service Management
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Canary Wharf region.

Service Management Salary Trend in Canary Wharf

Service Management
Top 30 Related IT Skills in Canary Wharf

For the 6 months to 24 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Canary Wharf region with a requirement for Service Management.

1 13 (100.00%) ITIL
2 11 (84.62%) ITSM
3 8 (61.54%) Linux
4 7 (53.85%) Red Hat
5 6 (46.15%) Finance
6 5 (38.46%) Change Management
7 4 (30.77%) Disaster Recovery
7 4 (30.77%) SAN
7 4 (30.77%) Veritas
7 4 (30.77%) Symantec
7 4 (30.77%) Remedy
7 4 (30.77%) Replication
7 4 (30.77%) Clustering
7 4 (30.77%) Windows Server 2003
7 4 (30.77%) Active Directory
7 4 (30.77%) Windows
7 4 (30.77%) SLA
7 4 (30.77%) Remedy ITSM
7 4 (30.77%) Red Hat Enterprise Linux
7 4 (30.77%) Veritas Cluster Server
7 4 (30.77%) Windows 7
7 4 (30.77%) ITIL V3
7 4 (30.77%) Windows Server
8 3 (23.08%) Service Design
8 3 (23.08%) Opsview
8 3 (23.08%) SolarWinds
8 3 (23.08%) iPad
8 3 (23.08%) ZABBIX
8 3 (23.08%) Android
8 3 (23.08%) iPhone

Service Management
Top Related IT Skills in Canary Wharf by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) SharePoint
1 1 (7.69%) WebSphere
Applications
1 1 (7.69%) MS Excel
1 1 (7.69%) MS Office
Business Applications
1 4 (30.77%) Remedy ITSM
2 1 (7.69%) Oracle Financials
Communications & Networking
1 4 (30.77%) SAN
2 3 (23.08%) FTP
3 1 (7.69%) Internet
Database & Business Intelligence
1 3 (23.08%) Informix
1 3 (23.08%) MySQL
1 3 (23.08%) PostgreSQL
1 3 (23.08%) SQL Server
2 1 (7.69%) BusinessObjects
General
1 6 (46.15%) Finance
2 1 (7.69%) Back Office
2 1 (7.69%) Banking
Job Titles
1 4 (30.77%) Service Desk Support
2 3 (23.08%) 1st/2nd Line Support
2 3 (23.08%) 1st/2nd Line Support Engineer
2 3 (23.08%) 2nd Line Engineer
2 3 (23.08%) 2nd Line Support
2 3 (23.08%) 2nd Line Support Engineer
2 3 (23.08%) Linux Engineer
2 3 (23.08%) Service Desk Engineer
2 3 (23.08%) Support Engineer
3 2 (15.38%) Designer
3 2 (15.38%) Service Manager
4 1 (7.69%) Delivery Manager
4 1 (7.69%) ICT Specialist
4 1 (7.69%) ICT Support
4 1 (7.69%) ITIL Manager
4 1 (7.69%) ITIL Service Designer
4 1 (7.69%) ITIL Service Manager
4 1 (7.69%) Service Desk Specialist
4 1 (7.69%) Service Improvement Manager
4 1 (7.69%) Service Management Manager
Miscellaneous
1 4 (30.77%) Clustering
1 4 (30.77%) Replication
2 3 (23.08%) iPad
2 3 (23.08%) iPhone
3 1 (7.69%) Management Information System
3 1 (7.69%) SWIFT
Operating Systems
1 8 (61.54%) Linux
2 4 (30.77%) Red Hat Enterprise Linux
2 4 (30.77%) Windows
2 4 (30.77%) Windows 7
2 4 (30.77%) Windows Server
2 4 (30.77%) Windows Server 2003
3 3 (23.08%) Android
3 3 (23.08%) Apple iOS
3 3 (23.08%) Solaris
4 1 (7.69%) AIX
4 1 (7.69%) Windows Server 2008
Processes & Methodologies
1 13 (100.00%) ITIL
2 11 (84.62%) ITSM
3 5 (38.46%) Change Management
4 4 (30.77%) Disaster Recovery
4 4 (30.77%) ITIL V3
5 3 (23.08%) PRINCE2
5 3 (23.08%) Service Delivery
5 3 (23.08%) Service Design
6 1 (7.69%) Business Analysis
6 1 (7.69%) Business Intelligence
6 1 (7.69%) ERP
6 1 (7.69%) Incident Management
6 1 (7.69%) Information Management
6 1 (7.69%) Lean Six Sigma
6 1 (7.69%) Problem Management
6 1 (7.69%) Project Management
6 1 (7.69%) Six Sigma
6 1 (7.69%) Stakeholder Management
6 1 (7.69%) Supplier Management
6 1 (7.69%) TOGAF
Programming Languages
1 3 (23.08%) SQL
Qualifications
1 3 (23.08%) Degree
1 3 (23.08%) ITIL Certification
2 1 (7.69%) A+ Certification
2 1 (7.69%) MCP
2 1 (7.69%) MCSE
2 1 (7.69%) Microsoft Certification
2 1 (7.69%) PRINCE2 Practitioner
2 1 (7.69%) Six Sigma Green Belt
Quality Assurance & Compliance
1 4 (30.77%) SLA
2 2 (15.38%) PMBOK
System Software
1 4 (30.77%) Active Directory
1 4 (30.77%) Veritas Cluster Server
Systems Management
1 3 (23.08%) Nagios
1 3 (23.08%) Opsview
1 3 (23.08%) ZABBIX
2 1 (7.69%) Systems Management Server (SMS)
Vendors
1 7 (53.85%) Red Hat
2 4 (30.77%) Remedy
2 4 (30.77%) Symantec
2 4 (30.77%) Veritas
3 3 (23.08%) SolarWinds
3 3 (23.08%) Sybase
4 1 (7.69%) Cognos
4 1 (7.69%) IBM
4 1 (7.69%) Microsoft
4 1 (7.69%) Oracle
4 1 (7.69%) SAP