The table below looks at the statistics for Service Management skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 16 36 31
Rank change year-on-year
+20 -5
Permanent jobs citing Service Management 11 2 31
As % of all permanent IT jobs located in Canary Wharf 7.38% 1.02% 7.35%
As % of the Processes & Methodologies category 8.46% 1.26% 7.89%
Number of salaries quoted 8 2 17
Average salary £75,000 £57,500 £78,000
Average salary % change year-on-year
+30.43% -26.28%
90% offered a salary of more than £64,750 £55,500 £63,500
10% offered a salary of more than £119,000 £59,500 £100,000
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Canary Wharf region.

Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
130 159 393
As % of all permanent IT jobs located in Canary Wharf 87.25% 80.71% 93.13%
Number of salaries quoted 116 146 335
Average salary £65,000 £77,500 £75,000
Average salary % change year-on-year
-16.12% +3.33%
90% offered a salary of more than £46,500 £49,000 £50,000
10% offered a salary of more than £100,000 £100,000 £110,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Canary Wharf

Service Management
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Canary Wharf region.

Service Management Salary Trend in Canary Wharf

Service Management
Salary Histogram in Canary Wharf

This chart provides a salary histogram for IT jobs citing Service Management across the Canary Wharf region over the 3 months to 28 August 2014.

Service Management Salary Histogram in Canary Wharf

Service Management
Top 30 Related IT Skills in Canary Wharf

For the 6 months to 28 August 2014, IT jobs across the Canary Wharf region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (62.07%) Finance
2 15 (51.72%) ITIL
3 14 (48.28%) Project Management
4 13 (44.83%) Service Delivery
5 11 (37.93%) Supplier Management
5 11 (37.93%) QA
6 10 (34.48%) Telecoms
6 10 (34.48%) PRINCE2
6 10 (34.48%) ITIL V3
6 10 (34.48%) ITIL V2
7 7 (24.14%) LAN
7 7 (24.14%) WAN
8 6 (20.69%) E-Commerce
8 6 (20.69%) Java
8 6 (20.69%) .NET
8 6 (20.69%) Middleware
8 6 (20.69%) Low Latency
9 5 (17.24%) Release Management
10 4 (13.79%) Degree
10 4 (13.79%) Active Directory
11 3 (10.34%) MS Office
11 3 (10.34%) DNS
12 2 (6.90%) Microsoft
12 2 (6.90%) MS Excel
12 2 (6.90%) SharePoint
12 2 (6.90%) Process Management
12 2 (6.90%) Intranet
12 2 (6.90%) Operations Management
12 2 (6.90%) PaaS
12 2 (6.90%) Stakeholder Management

Service Management
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 28 August 2014, IT jobs across the Canary Wharf region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.90%) SharePoint
2 1 (3.45%) MS Exchange
Applications
1 3 (10.34%) MS Office
2 2 (6.90%) MS Excel
Cloud Services
1 2 (6.90%) PaaS
Communications & Networking
1 7 (24.14%) LAN
1 7 (24.14%) WAN
2 3 (10.34%) DNS
3 2 (6.90%) Intranet
4 1 (3.45%) Unified Communications
4 1 (3.45%) NetScaler
4 1 (3.45%) Cisco Nexus
4 1 (3.45%) Network Security
Development Applications
1 1 (3.45%) JIRA
General
1 18 (62.07%) Finance
2 10 (34.48%) Telecoms
Job Titles
1 13 (44.83%) Service Manager
2 5 (17.24%) ITIL Expert
2 5 (17.24%) ITIL Manager
3 4 (13.79%) Head of Technology
4 3 (10.34%) Analyst
5 2 (6.90%) Service Analyst
5 2 (6.90%) Head of Infrastructure
5 2 (6.90%) IT Services Manager
5 2 (6.90%) Services Delivery Manager
5 2 (6.90%) Delivery Manager
5 2 (6.90%) Service Transition Analyst
5 2 (6.90%) Head of Architecture
6 1 (3.45%) Service Transition Manager
6 1 (3.45%) IT Services Delivery Manager
6 1 (3.45%) Transition Manager
6 1 (3.45%) Design Engineer
6 1 (3.45%) IT Business Analyst
6 1 (3.45%) Support Manager
6 1 (3.45%) Planning Manager
6 1 (3.45%) Business Analyst
Libraries, Frameworks & Software Standards
1 6 (20.69%) .NET
1 6 (20.69%) Middleware
Miscellaneous
1 2 (6.90%) Computer Science
Operating Systems
1 1 (3.45%) Windows 7
1 1 (3.45%) Windows
1 1 (3.45%) Windows XP
Processes & Methodologies
1 15 (51.72%) ITIL
2 14 (48.28%) Project Management
3 13 (44.83%) Service Delivery
4 11 (37.93%) Supplier Management
5 10 (34.48%) PRINCE2
5 10 (34.48%) ITIL V3
5 10 (34.48%) ITIL V2
6 6 (20.69%) E-Commerce
6 6 (20.69%) Low Latency
7 5 (17.24%) Release Management
8 2 (6.90%) Process Management
8 2 (6.90%) Operations Management
8 2 (6.90%) Stakeholder Management
8 2 (6.90%) Business Continuity
9 1 (3.45%) Continuous Improvement
9 1 (3.45%) Asset Management
9 1 (3.45%) Information Management
9 1 (3.45%) Scrum
9 1 (3.45%) Business Analysis
9 1 (3.45%) Incident Management
Programming Languages
1 6 (20.69%) Java
2 1 (3.45%) SQL
Qualifications
1 4 (13.79%) Degree
2 1 (3.45%) Cisco Certification
2 1 (3.45%) ITIL Certification
2 1 (3.45%) CCNP
Quality Assurance & Compliance
1 11 (37.93%) QA
System Software
1 4 (13.79%) Active Directory
Vendors
1 2 (6.90%) Microsoft
2 1 (3.45%) F5
2 1 (3.45%) Citrix
2 1 (3.45%) Avaya
2 1 (3.45%) Remedy
2 1 (3.45%) Cisco