The first table below looks at the demand for Service Management skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Canary Wharf region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 14 28 36
Rank change year-on-year
+14 +8
Permanent jobs citing Service Management 16 3 21
As % of all permanent IT jobs located in Canary Wharf 8.79% 1.89% 5.12%
As % of the Processes & Methodologies category 10.00% 2.27% 5.56%
Number of salaries quoted 12 3 13
Average salary £92,500 £65,000 £100,000
Average salary % change year-on-year
+42.30% -35.00%
UK excluding London average salary £43,500 £42,500 £42,500
% change year-on-year
+2.35% -
Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
160 132 378
As % of all permanent IT jobs located in Canary Wharf 87.91% 83.02% 92.20%
Number of salaries quoted 141 104 326
Average salary £69,000 £75,000 £75,000
Average salary % change year-on-year
-8.00% -
90% offered a salary of more than £47,500 £50,000 £50,000
10% offered a salary of more than £110,000 £100,000 £97,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
London

Service Management
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Canary Wharf

Service Management
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Canary Wharf region.

Service Management Salary Trend in Canary Wharf

Service Management
Salary Histogram in Canary Wharf

This chart provides a salary histogram for IT jobs citing Service Management across the Canary Wharf region over the 3 months to 30 July 2014.

Service Management Salary Histogram in Canary Wharf

Service Management
Top 30 Related IT Skills in Canary Wharf

For the 6 months to 30 July 2014, IT jobs across the Canary Wharf region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (64.29%) Finance
2 17 (60.71%) ITIL
3 16 (57.14%) Project Management
4 14 (50.00%) Service Delivery
5 13 (46.43%) Supplier Management
5 13 (46.43%) QA
6 12 (42.86%) ITIL V3
6 12 (42.86%) ITIL V2
6 12 (42.86%) Telecoms
6 12 (42.86%) PRINCE2
7 6 (21.43%) Java
7 6 (21.43%) .NET
7 6 (21.43%) E-Commerce
7 6 (21.43%) LAN
7 6 (21.43%) WAN
7 6 (21.43%) Middleware
7 6 (21.43%) Low Latency
8 5 (17.86%) Release Management
9 3 (10.71%) Active Directory
9 3 (10.71%) DNS
10 2 (7.14%) Process Management
10 2 (7.14%) Intranet
10 2 (7.14%) Stakeholder Management
10 2 (7.14%) Business Continuity
10 2 (7.14%) Operations Management
10 2 (7.14%) Degree
10 2 (7.14%) PaaS
11 1 (3.57%) Continuous Improvement
11 1 (3.57%) Waterfall
11 1 (3.57%) Business Analysis

Service Management
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 30 July 2014, IT jobs across the Canary Wharf region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) SharePoint
Applications
1 1 (3.57%) MS Office
1 1 (3.57%) MS Excel
Cloud Services
1 2 (7.14%) PaaS
Communications & Networking
1 6 (21.43%) LAN
1 6 (21.43%) WAN
2 3 (10.71%) DNS
3 2 (7.14%) Intranet
Development Applications
1 1 (3.57%) JIRA
General
1 18 (64.29%) Finance
2 12 (42.86%) Telecoms
Job Titles
1 14 (50.00%) Service Manager
2 6 (21.43%) ITIL Expert
2 6 (21.43%) ITIL Manager
3 4 (14.29%) Head of Technology
4 3 (10.71%) Analyst
5 2 (7.14%) Service Analyst
5 2 (7.14%) Services Delivery Manager
5 2 (7.14%) Delivery Manager
5 2 (7.14%) IT Services Manager
5 2 (7.14%) Head of Infrastructure
5 2 (7.14%) Service Transition Analyst
5 2 (7.14%) Head of Architecture
6 1 (3.57%) Service Transition Manager
6 1 (3.57%) IT Business Analyst
6 1 (3.57%) Support Manager
6 1 (3.57%) Planning Manager
6 1 (3.57%) IT Services Delivery Manager
6 1 (3.57%) Transition Manager
6 1 (3.57%) Business Analyst
Libraries, Frameworks & Software Standards
1 6 (21.43%) .NET
1 6 (21.43%) Middleware
Processes & Methodologies
1 17 (60.71%) ITIL
2 16 (57.14%) Project Management
3 14 (50.00%) Service Delivery
4 13 (46.43%) Supplier Management
5 12 (42.86%) ITIL V3
5 12 (42.86%) ITIL V2
5 12 (42.86%) PRINCE2
6 6 (21.43%) E-Commerce
6 6 (21.43%) Low Latency
7 5 (17.86%) Release Management
8 2 (7.14%) Process Management
8 2 (7.14%) Stakeholder Management
8 2 (7.14%) Business Continuity
8 2 (7.14%) Operations Management
9 1 (3.57%) Continuous Improvement
9 1 (3.57%) Waterfall
9 1 (3.57%) Business Analysis
9 1 (3.57%) Incident Management
9 1 (3.57%) User Acceptance Testing
9 1 (3.57%) Time Management
Programming Languages
1 6 (21.43%) Java
2 1 (3.57%) SQL
Qualifications
1 2 (7.14%) Degree
2 1 (3.57%) ITIL Certification
Quality Assurance & Compliance
1 13 (46.43%) QA
System Software
1 3 (10.71%) Active Directory
Vendors
1 1 (3.57%) Microsoft
1 1 (3.57%) Remedy