The table below looks at the statistics for Service Management skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 13 17 36
Rank change year-on-year
+4 +19
Permanent jobs citing Service Management 14 19 3
As % of all permanent IT jobs located in Canary Wharf 10.00% 9.79% 1.74%
As % of the Processes & Methodologies category 11.29% 10.73% 1.91%
Number of salaries quoted 14 15 3
Average salary £72,500 £75,000 £65,000
Average salary % change year-on-year
-3.33% +15.38%
90% offered a salary of more than £65,000 £70,000 £57,000
10% offered a salary of more than £75,000 £140,000 £81,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Canary Wharf region.

Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
124 177 157
As % of all permanent IT jobs located in Canary Wharf 88.57% 91.24% 91.28%
Number of salaries quoted 101 157 122
Average salary £70,000 £70,000 £77,500
Average salary % change year-on-year
- -9.67%
90% offered a salary of more than £47,500 £47,500 £50,000
10% offered a salary of more than £80,000 £100,000 £110,000
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

Service Management
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Canary Wharf

Service Management
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Canary Wharf region.

Service Management Salary Trend in Canary Wharf

Service Management
Salary Histogram in Canary Wharf

This chart provides a salary histogram for IT jobs citing Service Management across the Canary Wharf region over the 3 months to 28 July 2015.

Service Management Salary Histogram in Canary Wharf

Service Management
Top 30 Related IT Skills in Canary Wharf

For the 6 months to 28 July 2015, IT jobs across the Canary Wharf region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 16 (76.19%) ITIL
2 11 (52.38%) Service Delivery
3 8 (38.10%) ITSM
4 6 (28.57%) Finance
4 6 (28.57%) Six Sigma
4 6 (28.57%) Windows
4 6 (28.57%) Lean Six Sigma
4 6 (28.57%) Six Sigma Green Belt
5 5 (23.81%) ITIL V3
5 5 (23.81%) ITIL Foundation Certificate
6 4 (19.05%) Management Information System
6 4 (19.05%) Configuration Management
6 4 (19.05%) Project Management
6 4 (19.05%) MS Excel
6 4 (19.05%) Technical Architecture
6 4 (19.05%) Degree
6 4 (19.05%) Business Continuity
6 4 (19.05%) Analytical Skills
6 4 (19.05%) Windows 7
7 3 (14.29%) Continuous Improvement
7 3 (14.29%) People Management
7 3 (14.29%) NetScaler
7 3 (14.29%) Windows Server 2012
7 3 (14.29%) Mobile Computing
7 3 (14.29%) User Experience
7 3 (14.29%) Agile Software Development
7 3 (14.29%) Incident Management
7 3 (14.29%) Windows Server 2008
7 3 (14.29%) DNS
7 3 (14.29%) Microsoft

Service Management
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 28 July 2015, IT jobs across the Canary Wharf region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.76%) SharePoint
1 1 (4.76%) MS Exchange
Applications
1 4 (19.05%) MS Excel
2 1 (4.76%) MS PowerPoint
2 1 (4.76%) MS Office
Communications & Networking
1 3 (14.29%) NetScaler
1 3 (14.29%) DNS
2 2 (9.52%) Network Security
Development Applications
1 2 (9.52%) Git (software)
1 2 (9.52%) Subversion
1 2 (9.52%) Maven
1 2 (9.52%) Jenkins
1 2 (9.52%) Hudson
General
1 6 (28.57%) Finance
2 1 (4.76%) Banking
Job Titles
1 6 (28.57%) Service Manager
2 5 (23.81%) Operations Manager
3 4 (19.05%) Configuration Manager
3 4 (19.05%) Services Delivery Manager
3 4 (19.05%) Network Manager
3 4 (19.05%) Delivery Manager
3 4 (19.05%) Network Operations Manager
4 3 (14.29%) Security Operations Manager
4 3 (14.29%) Applications Manager
4 3 (14.29%) Security Manager
4 3 (14.29%) Network Security Manager
5 2 (9.52%) Software Manager
5 2 (9.52%) Software Configuration Manager
5 2 (9.52%) Change Manager
5 2 (9.52%) Change and Configuration Manager
6 1 (4.76%) Service Operations Manager
6 1 (4.76%) Service Desk Manager
6 1 (4.76%) Business Continuity Manager
6 1 (4.76%) Business Manager
6 1 (4.76%) NOC Manager
Miscellaneous
1 4 (19.05%) Management Information System
1 4 (19.05%) Analytical Skills
2 3 (14.29%) Mobile Computing
2 3 (14.29%) User Experience
3 2 (9.52%) CMDB
4 1 (4.76%) Computer Science
Operating Systems
1 6 (28.57%) Windows
2 4 (19.05%) Windows 7
3 3 (14.29%) Windows Server 2012
3 3 (14.29%) Windows Server 2008
4 1 (4.76%) Windows XP
Processes & Methodologies
1 16 (76.19%) ITIL
2 11 (52.38%) Service Delivery
3 8 (38.10%) ITSM
4 6 (28.57%) Six Sigma
4 6 (28.57%) Lean Six Sigma
5 5 (23.81%) ITIL V3
6 4 (19.05%) Configuration Management
6 4 (19.05%) Project Management
6 4 (19.05%) Technical Architecture
6 4 (19.05%) Business Continuity
7 3 (14.29%) Continuous Improvement
7 3 (14.29%) People Management
7 3 (14.29%) Agile Software Development
7 3 (14.29%) Incident Management
7 3 (14.29%) BCP
7 3 (14.29%) Process Management
7 3 (14.29%) Scrum
8 2 (9.52%) Unified Process
8 2 (9.52%) Quality Management
8 2 (9.52%) RUP
Qualifications
1 6 (28.57%) Six Sigma Green Belt
2 5 (23.81%) ITIL Foundation Certificate
3 4 (19.05%) Degree
Quality Assurance & Compliance
1 2 (9.52%) SLA
1 2 (9.52%) ISO 9001
1 2 (9.52%) PMBOK
System Software
1 1 (4.76%) Active Directory
Vendors
1 3 (14.29%) Microsoft
1 3 (14.29%) Citrix
2 2 (9.52%) HP
2 2 (9.52%) CollabNet
3 1 (4.76%) Cisco