The table below looks at the statistics for Service Management skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Management
Rank 19 29 30
Rank change year-on-year
+10 +1
Permanent jobs citing Service Management 11 8 11
As % of all permanent IT jobs located in Canary Wharf 6.92% 4.26% 4.55%
As % of the Processes & Methodologies category 9.40% 4.44% 4.82%
Number of salaries quoted 10 8 10
Average salary £66,250 £70,000 £67,500
Average salary % change year-on-year
-5.35% +3.70%
90% offered a salary of more than £35,000 £65,000 £50,000
10% offered a salary of more than £74,500 £93,200 £120,000
UK excluding London average salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Canary Wharf region.

Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
117 180 228
As % of all permanent IT jobs located in Canary Wharf 73.58% 95.74% 94.21%
Number of salaries quoted 104 145 205
Average salary £65,000 £67,500 £78,000
Average salary % change year-on-year
-3.70% -13.46%
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Canary Wharf

Service Management
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Canary Wharf region.

Service Management Salary Trend in Canary Wharf

Service Management
Salary Histogram in Canary Wharf

This chart provides a salary histogram for IT jobs citing Service Management across the Canary Wharf region over the 3 months to 1 May 2016.

Service Management Salary Histogram in Canary Wharf

Service Management
Top 30 Related IT Skills in Canary Wharf

For the 6 months to 1 May 2016, IT jobs across the Canary Wharf region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (85.71%) ITIL
2 15 (71.43%) ITSM
3 12 (57.14%) Finance
4 10 (47.62%) Linux
5 9 (42.86%) Red Hat
6 8 (38.10%) Change Management
7 6 (28.57%) Disaster Recovery
7 6 (28.57%) Service Delivery
7 6 (28.57%) Replication
7 6 (28.57%) Clustering
7 6 (28.57%) SAN
7 6 (28.57%) Veritas
7 6 (28.57%) Symantec
7 6 (28.57%) Remedy
7 6 (28.57%) SLA
7 6 (28.57%) Remedy ITSM
7 6 (28.57%) Red Hat Enterprise Linux
7 6 (28.57%) Veritas Cluster Server
7 6 (28.57%) ITIL V3
8 5 (23.81%) Banking
8 5 (23.81%) Active Directory
8 5 (23.81%) Windows
8 5 (23.81%) Windows Server
8 5 (23.81%) Service Design
9 4 (19.05%) SQL Server
9 4 (19.05%) FTP
9 4 (19.05%) Windows Server 2003
9 4 (19.05%) Risk Management
9 4 (19.05%) Windows 7
9 4 (19.05%) Line Management

Service Management
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 1 May 2016, IT jobs across the Canary Wharf region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) Apache Pig
1 3 (14.29%) Apache Spark
1 3 (14.29%) SAS
2 1 (4.76%) WebSphere
Applications
1 1 (4.76%) MS Excel
1 1 (4.76%) MS Office
Business Applications
1 6 (28.57%) Remedy ITSM
Communications & Networking
1 6 (28.57%) SAN
2 4 (19.05%) FTP
3 1 (4.76%) DHCP
3 1 (4.76%) DNS
3 1 (4.76%) Firewall
3 1 (4.76%) HTTP
3 1 (4.76%) Internet
3 1 (4.76%) LAN
3 1 (4.76%) TCP/IP
3 1 (4.76%) VPN
3 1 (4.76%) WAN
Database & Business Intelligence
1 4 (19.05%) SQL Server
2 3 (14.29%) Apache Hive
2 3 (14.29%) Big Data
2 3 (14.29%) Data Warehouse
2 3 (14.29%) Hadoop
2 3 (14.29%) HBase
2 3 (14.29%) Impala
2 3 (14.29%) Informix
2 3 (14.29%) MySQL
2 3 (14.29%) PostgreSQL
Development Applications
1 1 (4.76%) Git (software)
1 1 (4.76%) Jenkins
1 1 (4.76%) Maven
1 1 (4.76%) Sonatype Nexus
1 1 (4.76%) Subversion
General
1 12 (57.14%) Finance
2 5 (23.81%) Banking
3 3 (14.29%) Investment Banking
3 3 (14.29%) Legal
4 1 (4.76%) Back Office
4 1 (4.76%) Retail
4 1 (4.76%) Retail Banking
Job Titles
1 4 (19.05%) Service Desk Support
1 4 (19.05%) Service Manager
2 3 (14.29%) 1st/2nd Line Support
2 3 (14.29%) 1st/2nd Line Support Engineer
2 3 (14.29%) 2nd Line Engineer
2 3 (14.29%) 2nd Line Support
2 3 (14.29%) 2nd Line Support Engineer
2 3 (14.29%) Linux Engineer
2 3 (14.29%) Service Desk Engineer
2 3 (14.29%) Support Engineer
3 2 (9.52%) Delivery Manager
3 2 (9.52%) Designer
3 2 (9.52%) Services Delivery Manager
4 1 (4.76%) ITIL Service Designer
4 1 (4.76%) ITIL Service Manager
4 1 (4.76%) Service Design Manager
4 1 (4.76%) Service Desk Specialist
4 1 (4.76%) Service Improvement Manager
4 1 (4.76%) Software Manager
4 1 (4.76%) Stakeholder Manager
Libraries, Frameworks & Software Standards
1 3 (14.29%) Cascading
1 3 (14.29%) Kafka
Miscellaneous
1 6 (28.57%) Clustering
1 6 (28.57%) Replication
2 3 (14.29%) Algorithms
2 3 (14.29%) Data Integration
2 3 (14.29%) Data Structures
2 3 (14.29%) iPad
2 3 (14.29%) iPhone
3 1 (4.76%) Management Information System
3 1 (4.76%) SWIFT
Operating Systems
1 10 (47.62%) Linux
2 6 (28.57%) Red Hat Enterprise Linux
3 5 (23.81%) Windows
3 5 (23.81%) Windows Server
4 4 (19.05%) Windows 7
4 4 (19.05%) Windows Server 2003
5 3 (14.29%) Android
5 3 (14.29%) Apple iOS
5 3 (14.29%) Solaris
6 1 (4.76%) AIX
6 1 (4.76%) Windows Server 2008
Processes & Methodologies
1 18 (85.71%) ITIL
2 15 (71.43%) ITSM
3 8 (38.10%) Change Management
4 6 (28.57%) Disaster Recovery
4 6 (28.57%) ITIL V3
4 6 (28.57%) Service Delivery
5 5 (23.81%) Service Design
6 4 (19.05%) Line Management
6 4 (19.05%) Risk Management
7 3 (14.29%) Coaching
7 3 (14.29%) Data Privacy
7 3 (14.29%) Functional Programming
7 3 (14.29%) MapReduce
7 3 (14.29%) Mentoring
7 3 (14.29%) OO
7 3 (14.29%) OOP
7 3 (14.29%) Scrum
7 3 (14.29%) Stakeholder Management
7 3 (14.29%) Translating Business Requirements
7 3 (14.29%) Wealth Management
Programming Languages
1 3 (14.29%) Bash Shell
1 3 (14.29%) C
1 3 (14.29%) C++
1 3 (14.29%) Java
1 3 (14.29%) Scala
1 3 (14.29%) SQL
Qualifications
1 3 (14.29%) ITIL Certification
2 2 (9.52%) Degree
2 2 (9.52%) Six Sigma Green Belt
3 1 (4.76%) A+ Certification
3 1 (4.76%) MCP
3 1 (4.76%) MCSE
3 1 (4.76%) Microsoft Certification
Quality Assurance & Compliance
1 6 (28.57%) SLA
2 2 (9.52%) PMBOK
3 1 (4.76%) ISO/IEC 27001
System Software
1 6 (28.57%) Veritas Cluster Server
2 5 (23.81%) Active Directory
3 3 (14.29%) HDFS
Systems Management
1 3 (14.29%) Hadoop YARN
1 3 (14.29%) Nagios
1 3 (14.29%) Opsview
1 3 (14.29%) ZABBIX
2 1 (4.76%) Systems Management Server (SMS)
Vendors
1 9 (42.86%) Red Hat
2 6 (28.57%) Remedy
2 6 (28.57%) Symantec
2 6 (28.57%) Veritas
3 3 (14.29%) Ab Initio
3 3 (14.29%) Cognos
3 3 (14.29%) Informatica
3 3 (14.29%) SolarWinds
3 3 (14.29%) Sybase
3 3 (14.29%) Teradata
4 1 (4.76%) CollabNet
4 1 (4.76%) HP
4 1 (4.76%) IBM
4 1 (4.76%) Microsoft
4 1 (4.76%) Oracle