The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank - - 47
Permanent jobs requiring a Desktop Support 0 0 1
As % of all permanent IT jobs located in Cardiff - - 0.27%
As % of the Job Titles category - - 0.28%
Number of salaries quoted 0 0 1
Average salary - - £19,500
UK excluding London average salary £25,000 £25,000 £25,000
Desktop Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
640 575 351
As % of all permanent IT jobs located in Cardiff 96.10% 95.67% 95.64%
Number of salaries quoted 568 470 319
Average salary £32,500 £35,000 £34,000
Average salary % change year-on-year
-7.14% +2.94%
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £45,000 £45,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Desktop Support
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Cardiff

Desktop Support
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Cardiff region.

Desktop Support Salary Trend in Cardiff

Desktop Support
Top 15 Related IT Skills in Cardiff

For the 6 months to 20 August 2014, IT jobs across the Cardiff region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 2 (100.00%) Windows
1 2 (100.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) ITIL Certification
2 1 (50.00%) Marketing
2 1 (50.00%) Degree
2 1 (50.00%) Time Management
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) Hyper-V
2 1 (50.00%) Windows 7
2 1 (50.00%) vSphere
2 1 (50.00%) VMware
2 1 (50.00%) MS Excel
2 1 (50.00%) MS Office
2 1 (50.00%) ITIL

Desktop Support
Top Related IT Skills in Cardiff by Category

For the 6 months to 20 August 2014, IT jobs across the Cardiff region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (50.00%) MS Office
1 1 (50.00%) MS Excel
General
1 1 (50.00%) Marketing
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows 7
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) Time Management
Qualifications
1 1 (50.00%) ITIL Certification
1 1 (50.00%) Degree
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) VMware Infrastructure
1 1 (50.00%) Hyper-V
1 1 (50.00%) vSphere
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) VMware