The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 325 321 340
Rank change year-on-year
-4 +19
Permanent jobs requiring a 3rd Line Technical Support 1 1 1
As % of all permanent IT jobs located in the City of London 0.008% 0.008% 0.008%
As % of the Job Titles category 0.009% 0.009% 0.008%
Number of salaries quoted 0 1 1
Average salary - £27,500 £37,500
Average salary % change year-on-year
- -26.66%
UK excluding London average salary £30,000 £31,000 £35,000
% change year-on-year
-3.22% -11.42%
3rd Line Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
10998 11016 12086
As % of all permanent IT jobs located in the City of London 92.61% 93.13% 93.92%
Number of salaries quoted 9251 9758 11049
Average salary £52,500 £55,000 £55,000
Average salary % change year-on-year
-4.54% -
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £80,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the City of London

3rd Line Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the City of London region.

3rd Line Technical Support Salary Trend in the City of London

3rd Line Technical Support
Top 21 Related IT Skills in the City of London

For the 6 months to 29 August 2014, IT jobs across the City of London region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 1 (100.00%) SQL
1 1 (100.00%) SQL Server
1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) MCSE
1 1 (100.00%) MCSA
1 1 (100.00%) MS Excel
1 1 (100.00%) MS Exchange
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Citrix
1 1 (100.00%) Cisco Certification
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) VMware
1 1 (100.00%) AppSense
1 1 (100.00%) Degree
1 1 (100.00%) XenApp
1 1 (100.00%) vSphere

3rd Line Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 29 August 2014, IT jobs across the City of London region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) MS Exchange
Applications
1 1 (100.00%) MS Excel
Communications & Networking
1 1 (100.00%) LAN
1 1 (100.00%) WAN
Database & Business Intelligence
1 1 (100.00%) SQL Server
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server 2003
Processes & Methodologies
1 1 (100.00%) ITIL
Programming Languages
1 1 (100.00%) SQL
Qualifications
1 1 (100.00%) MCSE
1 1 (100.00%) MCSA
1 1 (100.00%) Cisco Certification
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Degree
System Software
1 1 (100.00%) XenApp
1 1 (100.00%) vSphere
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Citrix
1 1 (100.00%) VMware
1 1 (100.00%) AppSense