The first table below looks at the demand for the 3rd Line Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 332 - 329
Rank change year-on-year
- 0
Permanent jobs requiring a 3rd Line Technical Support 1 0 1
As % of all permanent IT jobs located in the City of London 0.008% - 0.008%
As % of the Job Titles category 0.009% - 0.008%
Number of salaries quoted 0 0 1
Average salary - - £27,000
UK excluding London average salary £34,000 £32,500 £37,500
% change year-on-year
+4.61% -13.33%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11351 11187 12238
As % of all permanent IT jobs located in the City of London 92.31% 93.16% 93.91%
Number of salaries quoted 9510 9796 11163
Average salary £52,500 £53,500 £55,000
Average salary % change year-on-year
-1.86% -2.72%
90% offered a salary of more than £32,500 £33,000 £32,500
10% offered a salary of more than £77,500 £78,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Technical Support
London

3rd Line Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the City of London

3rd Line Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the City of London region.

3rd Line Technical Support Salary Trend in the City of London

3rd Line Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 23 July 2014, IT jobs across the City of London region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
2 2 (66.67%) HP
2 2 (66.67%) MS Excel
2 2 (66.67%) MS Exchange
2 2 (66.67%) Microsoft Certification
2 2 (66.67%) XenApp
2 2 (66.67%) Windows 8
2 2 (66.67%) Citrix
3 1 (33.33%) Cisco Certification
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Exchange Server 2013
3 1 (33.33%) Symantec Endpoint Protection
3 1 (33.33%) Forefront Identity Manager
3 1 (33.33%) Varonis
3 1 (33.33%) DatAdvantage
3 1 (33.33%) XenDesktop
3 1 (33.33%) Windows 7
3 1 (33.33%) vSphere
3 1 (33.33%) Exchange Server 2010
3 1 (33.33%) F5
3 1 (33.33%) ArcSight
3 1 (33.33%) SIEM
3 1 (33.33%) Office 365
3 1 (33.33%) SailPoint
3 1 (33.33%) NetScaler
3 1 (33.33%) Terminal Services
3 1 (33.33%) SAML
3 1 (33.33%) Windows Server 2003
3 1 (33.33%) Internet

3rd Line Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 23 July 2014, IT jobs across the City of London region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
2 1 (33.33%) Exchange Server 2007
2 1 (33.33%) Exchange Server 2010
2 1 (33.33%) Exchange Server 2013
2 1 (33.33%) Tomcat
Applications
1 2 (66.67%) MS Excel
2 1 (33.33%) MS Office
Cloud Services
1 1 (33.33%) Office 365
Communications & Networking
1 1 (33.33%) LAN
1 1 (33.33%) WAN
1 1 (33.33%) Kerberos
1 1 (33.33%) Internet
1 1 (33.33%) X.509
1 1 (33.33%) BIG-IP
1 1 (33.33%) NetScaler
Database & Business Intelligence
1 1 (33.33%) SQL Server
General
1 1 (33.33%) Finance
Libraries, Frameworks & Software Standards
1 1 (33.33%) SAML
1 1 (33.33%) SailPoint
Miscellaneous
1 1 (33.33%) PKI
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Windows 8
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Linux
3 1 (33.33%) Windows XP
3 1 (33.33%) Windows Server 2003
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) CentOS
3 1 (33.33%) Windows 7
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Configuration Management
1 1 (33.33%) Service Delivery
1 1 (33.33%) Identity Management
1 1 (33.33%) Security Management
1 1 (33.33%) SIEM
Programming Languages
1 1 (33.33%) Java
1 1 (33.33%) SQL
1 1 (33.33%) VBScript
1 1 (33.33%) PowerShell
Qualifications
1 2 (66.67%) Microsoft Certification
2 1 (33.33%) Degree
2 1 (33.33%) MCSE
2 1 (33.33%) MCSA
2 1 (33.33%) Cisco Certification
System Software
1 2 (66.67%) XenApp
2 1 (33.33%) XenDesktop
2 1 (33.33%) vSphere
2 1 (33.33%) Terminal Services
2 1 (33.33%) Hyper-V
Systems Management
1 1 (33.33%) SCCM
1 1 (33.33%) Symantec Endpoint Protection
1 1 (33.33%) Forefront Identity Manager
1 1 (33.33%) DatAdvantage
Vendors
1 3 (100.00%) Microsoft
2 2 (66.67%) HP
2 2 (66.67%) Citrix
3 1 (33.33%) Symantec
3 1 (33.33%) VMware
3 1 (33.33%) AppSense
3 1 (33.33%) Qualys
3 1 (33.33%) F5
3 1 (33.33%) ArcSight
3 1 (33.33%) Varonis
3 1 (33.33%) Dell
3 1 (33.33%) Cisco