The statistics below represent IT jobs advertised across the City of London region that had 3rd Line Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Third Line Technical Support
Rank 263 299 342
Rank change year-on-year
+36 +43
Permanent jobs requiring a 3rd Line Technical Support 3 12 6
As % of all permanent IT jobs located in the City of London 0.043% 0.12% 0.048%
As % of the Job Titles category 0.045% 0.12% 0.051%
Number of salaries quoted 2 12 5
Median salary £40,000 £50,000 £47,500
Median salary % change year-on-year
-20.00% +5.26%
90% offered a salary of more than £38,000 £36,700 £34,600
10% offered a salary of more than £42,000 £50,000 £50,500
UK excluding London median salary £35,000 £36,000 £35,750
% change year-on-year
-2.77% +0.69%
3rd Line Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
6655 9914 11852
As % of all permanent IT jobs located in the City of London 95.73% 95.11% 94.74%
Number of salaries quoted 6018 8404 9998
Median salary £55,500 £55,000 £52,500
Median salary % change year-on-year
+0.90% +4.76%
90% offered a salary of more than £33,500 £32,500 £32,000
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Technical Support
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region that featured 3rd Line Technical Support in the job title.

3rd Line Technical Support Jobs Demand Trend in the City of London

3rd Line Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the City of London region.

3rd Line Technical Support Salary Trend in the City of London

3rd Line Technical Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 4 May 2016, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 3rd Line Technical Support in the job title.

1 4 (80.00%) Windows
1 4 (80.00%) Microsoft
1 4 (80.00%) Active Directory
2 3 (60.00%) Windows 7
2 3 (60.00%) SCCM
2 3 (60.00%) SQL Server 2012
2 3 (60.00%) Windows Server 2012
2 3 (60.00%) Citrix
2 3 (60.00%) SQL Server
2 3 (60.00%) VMware
2 3 (60.00%) Windows Server
2 3 (60.00%) Microsoft Data Protection Manager
2 3 (60.00%) Data Protection
3 2 (40.00%) Clustering
3 2 (40.00%) Change Management
3 2 (40.00%) ITIL
3 2 (40.00%) SharePoint
3 2 (40.00%) MS Exchange
3 2 (40.00%) VoIP
3 2 (40.00%) Ethernet
3 2 (40.00%) SNMP
3 2 (40.00%) VPN
3 2 (40.00%) arcserve
3 2 (40.00%) MPLS
3 2 (40.00%) SharePoint 2013
3 2 (40.00%) Fibre Channel
3 2 (40.00%) Exchange Server 2013
3 2 (40.00%) Performance Analysis
3 2 (40.00%) Skype for Business
3 2 (40.00%) Skype

3rd Line Technical Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) Exchange Server 2013
1 2 (40.00%) MS Exchange
1 2 (40.00%) SharePoint
1 2 (40.00%) SharePoint 2013
1 2 (40.00%) Skype for Business
2 1 (20.00%) Exchange Server 2010
2 1 (20.00%) IIS
Applications
1 1 (20.00%) MS Office
Cloud Services
1 2 (40.00%) Mimecast
Communications & Networking
1 2 (40.00%) Ethernet
1 2 (40.00%) Fibre Channel
1 2 (40.00%) iSCSI
1 2 (40.00%) MPLS
1 2 (40.00%) Skype
1 2 (40.00%) SNMP
1 2 (40.00%) VLAN
1 2 (40.00%) VoIP
1 2 (40.00%) VPN
2 1 (20.00%) Firewall
2 1 (20.00%) SAN
Database & Business Intelligence
1 3 (60.00%) SQL Server
1 3 (60.00%) SQL Server 2012
2 1 (20.00%) SQL Server 2005
General
1 1 (20.00%) Finance
1 1 (20.00%) Retail
Miscellaneous
1 2 (40.00%) Clustering
2 1 (20.00%) User Experience
Operating Systems
1 4 (80.00%) Windows
2 3 (60.00%) Windows 7
2 3 (60.00%) Windows Server
2 3 (60.00%) Windows Server 2012
3 2 (40.00%) Windows 10
4 1 (20.00%) Windows Server 2003
Processes & Methodologies
1 3 (60.00%) Data Protection
2 2 (40.00%) Change Management
2 2 (40.00%) ITIL
2 2 (40.00%) Performance Analysis
2 2 (40.00%) Project Management
3 1 (20.00%) Configuration Management
3 1 (20.00%) Continuous Improvement
Programming Languages
1 1 (20.00%) SQL
System Software
1 4 (80.00%) Active Directory
2 1 (20.00%) Hyper-V
Systems Management
1 3 (60.00%) Microsoft Data Protection Manager
1 3 (60.00%) SCCM
2 1 (20.00%) NetBackup
2 1 (20.00%) SCOM
2 1 (20.00%) SCSM
2 1 (20.00%) SCVMM
2 1 (20.00%) Symantec Enterprise Vault
Vendors
1 4 (80.00%) Microsoft
2 3 (60.00%) Citrix
2 3 (60.00%) VMware
3 2 (40.00%) arcserve
4 1 (20.00%) MobileIron
4 1 (20.00%) NetApp
4 1 (20.00%) RightFax
4 1 (20.00%) Symantec
4 1 (20.00%) Veritas