The first table below looks at the demand for the 3rd Line Technical Support role in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 332 325 -
Rank change year-on-year
-7 -
Permanent jobs requiring a 3rd Line Technical Support 3 3 0
As % of all permanent IT jobs located in the City of London 0.024% 0.025% -
As % of the Job Titles category 0.025% 0.027% -
Number of salaries quoted 3 3 0
Average salary £37,500 £59,000 -
Average salary % change year-on-year
-36.44% -
UK excluding London average salary £30,250 £32,500 £35,000
% change year-on-year
-6.92% -7.14%
Job Titles Category
City of London
Permanent IT job ads with a match in the
Job Titles category
11781 11139 13049
As % of all permanent IT jobs located in the City of London 92.39% 93.36% 93.53%
Number of salaries quoted 9895 9774 11794
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £80,000 £75,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
3rd Line Technical Support
London

3rd Line Technical Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in the City of London

3rd Line Technical Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the City of London region.

3rd Line Technical Support Salary Trend in the City of London

3rd Line Technical Support
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the City of London region over the 3 months to 16 April 2014.

3rd Line Technical Support Salary Histogram in the City of London

3rd Line Technical Support
Top 30 Related IT Skills in the City of London

For the 6 months to 16 April 2014, IT jobs across the City of London region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) Microsoft
2 5 (83.33%) Microsoft Certification
2 5 (83.33%) MS Office
3 4 (66.67%) VMware Infrastructure
3 4 (66.67%) MCITP
3 4 (66.67%) MCSE
3 4 (66.67%) Active Directory
3 4 (66.67%) Back Office
3 4 (66.67%) VMware
4 2 (33.33%) HP
4 2 (33.33%) Windows 8
5 1 (16.67%) Windows Server 2012
5 1 (16.67%) Exchange Server 2013
5 1 (16.67%) Symantec Endpoint Protection
5 1 (16.67%) Forefront Identity Manager
5 1 (16.67%) Varonis
5 1 (16.67%) DatAdvantage
5 1 (16.67%) SailPoint
5 1 (16.67%) NetScaler
5 1 (16.67%) BIG-IP
5 1 (16.67%) PKI
5 1 (16.67%) Exchange Server 2007
5 1 (16.67%) Qualys
5 1 (16.67%) SCCM
5 1 (16.67%) PowerShell
5 1 (16.67%) Windows Server 2008
5 1 (16.67%) CentOS
5 1 (16.67%) Hyper-V
5 1 (16.67%) XenApp

3rd Line Technical Support
Top Related IT Skills in the City of London by Category

For the 6 months to 16 April 2014, IT jobs across the City of London region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) Exchange Server 2013
1 1 (16.67%) Exchange Server 2007
1 1 (16.67%) Exchange Server 2010
1 1 (16.67%) Tomcat
1 1 (16.67%) MS Exchange
Applications
1 5 (83.33%) MS Office
2 1 (16.67%) MS Excel
Cloud Services
1 1 (16.67%) Office 365
Communications & Networking
1 1 (16.67%) NetScaler
1 1 (16.67%) BIG-IP
1 1 (16.67%) Kerberos
1 1 (16.67%) Internet
1 1 (16.67%) X.509
General
1 4 (66.67%) Back Office
2 1 (16.67%) Finance
Libraries, Frameworks & Software Standards
1 1 (16.67%) SailPoint
1 1 (16.67%) SAML
Miscellaneous
1 1 (16.67%) PKI
Operating Systems
1 6 (100.00%) Windows
2 2 (33.33%) Windows 8
3 1 (16.67%) Windows Server 2012
3 1 (16.67%) Windows Server 2008
3 1 (16.67%) CentOS
3 1 (16.67%) Windows 7
3 1 (16.67%) Windows XP
3 1 (16.67%) Linux
Processes & Methodologies
1 1 (16.67%) SIEM
1 1 (16.67%) Service Delivery
1 1 (16.67%) Identity Management
1 1 (16.67%) Security Management
1 1 (16.67%) Configuration Management
Programming Languages
1 1 (16.67%) PowerShell
1 1 (16.67%) Java
1 1 (16.67%) VBScript
Qualifications
1 5 (83.33%) Microsoft Certification
2 4 (66.67%) MCITP
2 4 (66.67%) MCSE
System Software
1 4 (66.67%) VMware Infrastructure
1 4 (66.67%) Active Directory
2 1 (16.67%) Hyper-V
2 1 (16.67%) XenApp
2 1 (16.67%) XenDesktop
2 1 (16.67%) Terminal Services
Systems Management
1 1 (16.67%) Symantec Endpoint Protection
1 1 (16.67%) Forefront Identity Manager
1 1 (16.67%) DatAdvantage
1 1 (16.67%) SCCM
Vendors
1 6 (100.00%) Microsoft
2 4 (66.67%) VMware
3 2 (33.33%) HP
4 1 (16.67%) Varonis
4 1 (16.67%) Qualys
4 1 (16.67%) F5
4 1 (16.67%) ArcSight
4 1 (16.67%) Dell
4 1 (16.67%) Citrix
4 1 (16.67%) Symantec