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This section looks at the demand for Service Level Agreement (SLA) skills within the Crewe region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the average salaries offered in IT job ads that have cited SLA over the 3 months to 8 July 2008 with a comparison to the same period last year.

LinkService Level Agreement (SLA)
Location
3 months to 8 Jul 2008Same period last year
Rank738
Rank change on same period last yearUp+31
Matching permanent IT job ads3712
As % of all UK permanent IT job ads sampled0.019 %0.005 %
As % of the category below86.05 %27.91 %
Salaries quoted3211
Average minimum salary£27,188£33,091
Average salary£29,563£33,545
% change on same period last year-11.87 %
Average maximum salary£31,938£34,000
UK excluding London average salary£34,049£36,057
% change on same period last year-5.57 %
Quality Assurance & Compliance CreweQuality Assurance & Compliance
Crewe
Matching permanent IT job ads4343
As % of all UK permanent IT job ads sampled0.022 %0.018 %
Salaries quoted3842
Average minimum salary£27,421£25,143
Average salary£29,645£25,262
% change on same period last year+17.34 %
Average maximum salary£31,868£25,381
UK excluding London average salary£38,915£40,167
% change on same period last year-3.11 %
SLA CheshireSLA
Cheshire

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing SLA across the Crewe region as a proportion of the total demand within the Quality Assurance & Compliance category.

Crewe SLA Demand Trend

SLA
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Crewe region.

Crewe SLA Salary Trend

SLA
Salary Histogram

The chart provides a salary histogram for IT jobs citing SLA across the Crewe region over the 3 months to 8 July 2008.

Crewe SLA Salary Histogram

SLA
Top 30 Related IT Skills

For the 6 months to 8 July 2008, IT jobs across the Crewe region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

121 (46.67 %)ITIL
215 (33.33 %)Pensions
314 (31.11 %)MS Office
314 (31.11 %)MS Excel
413 (28.89 %)Microsoft
413 (28.89 %)Health
511 (24.44 %)Incident Management
511 (24.44 %)Windows
69 (20.00 %)Problem Management
78 (17.78 %)Project Management
86 (13.33 %)ITIL Certification
95 (11.11 %)Change Management
104 (8.889 %)JCL
104 (8.889 %)COBOL
113 (6.667 %)Validation
113 (6.667 %)Data Validation
113 (6.667 %)CMDB
113 (6.667 %)Configuration Management
113 (6.667 %)Mainframe
113 (6.667 %)CICS
113 (6.667 %)Assembly Language
113 (6.667 %)CA
122 (4.444 %)Systems Management Server (SMS)
122 (4.444 %)MCP
122 (4.444 %)Unix
122 (4.444 %)Windows NT
122 (4.444 %)Windows XP
122 (4.444 %)NetWare
122 (4.444 %)WINS
122 (4.444 %)DNS

SLA
Top Related IT Skills by Category

For the 6 months to 8 July 2008, IT jobs across the Crewe region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
13 (6.667 %)CICS
Applications
114 (31.11 %)MS Office
114 (31.11 %)MS Excel
Communications & Networking
12 (4.444 %)WINS
12 (4.444 %)DNS
12 (4.444 %)SAN
General
115 (33.33 %)Pensions
213 (28.89 %)Health
31 (2.222 %)Insurance
31 (2.222 %)Telecoms
Job Titles
19 (20.00 %)Incident Manager
26 (13.33 %)Team Leader
35 (11.11 %)Analyst
35 (11.11 %)Support Specialist
35 (11.11 %)Problem Manager
44 (8.889 %)Service Desk Manager
44 (8.889 %)Helpdesk Analyst
44 (8.889 %)Service Manager
44 (8.889 %)Helpdesk Support
53 (6.667 %)Applications Support Specialist
53 (6.667 %)Applications Support
53 (6.667 %)Configuration Manager
53 (6.667 %)Applications Specialist
62 (4.444 %)Support Analyst
62 (4.444 %)Change Manager
62 (4.444 %)Support Manager
62 (4.444 %)ITIL Manager
71 (2.222 %)COBOL Analyst
71 (2.222 %)Helpdesk Manager
71 (2.222 %)Helpdesk Support Analyst
Miscellaneous
13 (6.667 %)Mainframe
13 (6.667 %)CMDB
Operating Systems
111 (24.44 %)Windows
22 (4.444 %)Windows NT
22 (4.444 %)Windows XP
22 (4.444 %)NetWare
22 (4.444 %)Unix
Processes & Methodologies
121 (46.67 %)ITIL
211 (24.44 %)Incident Management
39 (20.00 %)Problem Management
48 (17.78 %)Project Management
55 (11.11 %)Change Management
63 (6.667 %)Validation
63 (6.667 %)Configuration Management
63 (6.667 %)Data Validation
72 (4.444 %)SC Cleared
72 (4.444 %)Security Cleared
72 (4.444 %)Service Delivery
81 (2.222 %)Service Management
81 (2.222 %)CMMI
Programming Languages
14 (8.889 %)COBOL
14 (8.889 %)JCL
23 (6.667 %)Assembly Language
Qualifications
16 (13.33 %)ITIL Certification
22 (4.444 %)MBCS
22 (4.444 %)MCP
22 (4.444 %)MCSE
22 (4.444 %)MCSA
22 (4.444 %)Microsoft Certification
22 (4.444 %)A+ Certification
System Software
12 (4.444 %)Active Directory
Systems Management
12 (4.444 %)Systems Management Server (SMS)
Vendors
113 (28.89 %)Microsoft
23 (6.667 %)CA
32 (4.444 %)Compuware
32 (4.444 %)HP
32 (4.444 %)Compaq
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