The statistics below represent IT jobs advertised across the Croydon region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 26 29 46
Rank change year-on-year
+3 +17
Permanent jobs requiring a 1st Line Support 17 8 4
As % of all permanent IT jobs located in Croydon 6.85% 4.17% 1.51%
As % of the Job Titles category 7.00% 4.19% 1.53%
Number of salaries quoted 17 8 4
Median salary £22,000 £18,500 £24,750
Median salary % change year-on-year
+18.91% -25.25%
90% offered a salary of more than £21,000 £18,500 £24,250
10% offered a salary of more than £24,000 £19,250 £25,775
UK excluding London median salary £20,500 £20,250 £20,000
% change year-on-year
+1.23% +1.25%
1st Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
243 191 261
As % of all permanent IT jobs located in Croydon 97.98% 99.48% 98.49%
Number of salaries quoted 218 171 218
Median salary £47,500 £35,000 £47,500
Median salary % change year-on-year
+35.71% -26.31%
90% offered a salary of more than £22,000 £25,000 £25,000
10% offered a salary of more than £59,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Croydon

1st Line Support
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Croydon region.

1st Line Support Salary Trend in Croydon

1st Line Support Skill Set
Top 30 Related IT Skills in Croydon

For the 6 months to 30 May 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring 1st Line Support in the job title.

1 19 (76.00%) Windows
2 18 (72.00%) MS Office
2 18 (72.00%) Microsoft
3 14 (56.00%) Windows 7
3 14 (56.00%) Active Directory
3 14 (56.00%) ITIL
3 14 (56.00%) MS Excel
4 9 (36.00%) ITIL Certification
5 7 (28.00%) Service Management
6 4 (16.00%) MS PowerPoint
7 3 (12.00%) Retail
7 3 (12.00%) MS Exchange
7 3 (12.00%) Skype for Business
7 3 (12.00%) ITIL V3
8 2 (8.00%) Change Control
8 2 (8.00%) Windows Server 2012
8 2 (8.00%) Mobile Device Management
8 2 (8.00%) MobileIron
8 2 (8.00%) iPad
8 2 (8.00%) Network Management
8 2 (8.00%) Apple iOS
8 2 (8.00%) SLA
8 2 (8.00%) Windows NT
8 2 (8.00%) SQL
8 2 (8.00%) SQL Server
8 2 (8.00%) Retek
8 2 (8.00%) Apple
8 2 (8.00%) Windows Server 2003
8 2 (8.00%) HP
8 2 (8.00%) Dell

1st Line Support Skill Set
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.00%) MS Exchange
1 3 (12.00%) Skype for Business
Applications
1 18 (72.00%) MS Office
2 14 (56.00%) MS Excel
3 4 (16.00%) MS PowerPoint
Communications & Networking
1 2 (8.00%) Wireless
Database & Business Intelligence
1 2 (8.00%) SQL Server
General
1 3 (12.00%) Retail
Miscellaneous
1 2 (8.00%) iPad
1 2 (8.00%) iPhone
Operating Systems
1 19 (76.00%) Windows
2 14 (56.00%) Windows 7
3 2 (8.00%) Apple iOS
3 2 (8.00%) Windows 2000 Server
3 2 (8.00%) Windows NT
3 2 (8.00%) Windows Server 2003
3 2 (8.00%) Windows Server 2008
3 2 (8.00%) Windows Server 2012
Processes & Methodologies
1 14 (56.00%) ITIL
2 7 (28.00%) Service Management
3 3 (12.00%) ITIL V3
4 2 (8.00%) Asset Management
4 2 (8.00%) Change Control
4 2 (8.00%) Mobile Device Management
4 2 (8.00%) Network Management
Programming Languages
1 2 (8.00%) SQL
Qualifications
1 9 (36.00%) ITIL Certification
2 1 (4.00%) Degree
Quality Assurance & Compliance
1 2 (8.00%) SLA
System Software
1 14 (56.00%) Active Directory
Vendors
1 18 (72.00%) Microsoft
2 2 (8.00%) Apple
2 2 (8.00%) Dell
2 2 (8.00%) HP
2 2 (8.00%) MobileIron
2 2 (8.00%) Retalix
2 2 (8.00%) Retek