The statistics below represent IT jobs advertised across the Croydon region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
First Line Support
Rank 35 - 32
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support 3 0 10
As % of all permanent IT jobs located in Croydon 1.43% - 4.13%
As % of the Job Titles category 1.45% - 4.15%
Number of salaries quoted 3 0 10
Median salary £22,000 - £24,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
1st Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
207 183 241
As % of all permanent IT jobs located in Croydon 98.57% 99.46% 99.59%
Number of salaries quoted 188 169 205
Median salary £47,500 £42,500 £42,500
Median salary % change year-on-year
+11.76% -
90% offered a salary of more than £26,000 £25,000 £24,000
10% offered a salary of more than £80,000 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Croydon

1st Line Support
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Croydon region.

1st Line Support Salary Trend in Croydon

1st Line Support Skill Set
Top 30 Related IT Skills in Croydon

For the 6 months to 27 September 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring 1st Line Support in the job title.

1 17 (85.00%) Windows
2 14 (70.00%) Windows 7
2 14 (70.00%) MS Excel
2 14 (70.00%) MS Office
2 14 (70.00%) ITIL
2 14 (70.00%) Microsoft
2 14 (70.00%) Active Directory
3 11 (55.00%) ITIL Certification
4 4 (20.00%) Retail
5 3 (15.00%) iPad
5 3 (15.00%) Network Management
5 3 (15.00%) Apple iOS
5 3 (15.00%) Change Control
5 3 (15.00%) Windows Server 2012
5 3 (15.00%) Mobile Device Management
5 3 (15.00%) MobileIron
5 3 (15.00%) Asset Management
5 3 (15.00%) MS PowerPoint
5 3 (15.00%) Retalix
5 3 (15.00%) iPhone
5 3 (15.00%) Windows Server 2008
5 3 (15.00%) Windows 2000 Server
5 3 (15.00%) Service Management
5 3 (15.00%) Wireless
5 3 (15.00%) Retek
5 3 (15.00%) Apple
5 3 (15.00%) Windows Server 2003
5 3 (15.00%) HP
5 3 (15.00%) Dell
5 3 (15.00%) SQL

1st Line Support Skill Set
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 14 (70.00%) MS Excel
1 14 (70.00%) MS Office
2 3 (15.00%) MS PowerPoint
Communications & Networking
1 3 (15.00%) Wireless
Database & Business Intelligence
1 3 (15.00%) SQL Server
General
1 4 (20.00%) Retail
Miscellaneous
1 3 (15.00%) iPad
1 3 (15.00%) iPhone
2 1 (5.00%) Data Centre
Operating Systems
1 17 (85.00%) Windows
2 14 (70.00%) Windows 7
3 3 (15.00%) Apple iOS
3 3 (15.00%) Windows 2000 Server
3 3 (15.00%) Windows NT
3 3 (15.00%) Windows Server 2003
3 3 (15.00%) Windows Server 2008
3 3 (15.00%) Windows Server 2012
Processes & Methodologies
1 14 (70.00%) ITIL
2 3 (15.00%) Asset Management
2 3 (15.00%) Change Control
2 3 (15.00%) Mobile Device Management
2 3 (15.00%) Network Management
2 3 (15.00%) Service Management
Programming Languages
1 3 (15.00%) SQL
Qualifications
1 11 (55.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 14 (70.00%) Active Directory
Vendors
1 14 (70.00%) Microsoft
2 3 (15.00%) Apple
2 3 (15.00%) Dell
2 3 (15.00%) HP
2 3 (15.00%) MobileIron
2 3 (15.00%) Retalix
2 3 (15.00%) Retek