The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Croydon region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 42 - 49
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 9 0 1
As % of all permanent IT jobs located in Croydon 3.37% - 0.28%
As % of the Job Titles category 3.52% - 0.30%
Number of salaries quoted 9 0 1
Average salary £23,500 - £32,500
UK excluding London average salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
256 310 335
As % of all permanent IT jobs located in Croydon 95.88% 93.66% 92.29%
Number of salaries quoted 208 292 307
Average salary £47,500 £43,500 £35,000
Average salary % change year-on-year
+9.19% +24.28%
90% offered a salary of more than £25,000 £23,000 £26,500
10% offered a salary of more than £60,000 £60,000 £62,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
2nd Line Support
London

2nd Line Support
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Croydon

2nd Line Support
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Croydon region.

2nd Line Support Salary Trend in Croydon

2nd Line Support
Top 30 Related IT Skills in Croydon

For the 6 months to 16 April 2014, IT jobs across the Croydon region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 20 (95.24%) Windows
2 19 (90.48%) Citrix
2 19 (90.48%) Windows Server 2003
3 14 (66.67%) SQL
4 13 (61.90%) MS Exchange
4 13 (61.90%) Firewall
4 13 (61.90%) NetScreen
4 13 (61.90%) Windows Server 2008
4 13 (61.90%) Network Architecture
4 13 (61.90%) Terminal Services
4 13 (61.90%) Windows Server 2012
5 7 (33.33%) Mac OS X
5 7 (33.33%) Microsoft
6 6 (28.57%) Terminal Server
6 6 (28.57%) MS Excel
6 6 (28.57%) Windows XP
6 6 (28.57%) MS Office
6 6 (28.57%) ITIL
6 6 (28.57%) Risk Analysis
6 6 (28.57%) Law
6 6 (28.57%) Windows 8
7 1 (4.76%) Degree
7 1 (4.76%) Wireless
7 1 (4.76%) Project Management
7 1 (4.76%) CSS
7 1 (4.76%) SQL Server
7 1 (4.76%) IIS
7 1 (4.76%) HTML
7 1 (4.76%) JavaScript
7 1 (4.76%) TCP/IP

2nd Line Support
Top Related IT Skills in Croydon by Category

For the 6 months to 16 April 2014, IT jobs across the Croydon region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (61.90%) MS Exchange
2 1 (4.76%) IIS
Applications
1 6 (28.57%) MS Office
1 6 (28.57%) MS Excel
Communications & Networking
1 13 (61.90%) NetScreen
1 13 (61.90%) Firewall
2 1 (4.76%) Wireless
2 1 (4.76%) TCP/IP
Database & Business Intelligence
1 1 (4.76%) SQL Server
General
1 6 (28.57%) Law
Libraries, Frameworks & Software Standards
1 1 (4.76%) HTML
1 1 (4.76%) CSS
Operating Systems
1 20 (95.24%) Windows
2 19 (90.48%) Windows Server 2003
3 13 (61.90%) Windows Server 2008
3 13 (61.90%) Windows Server 2012
4 7 (33.33%) Mac OS X
5 6 (28.57%) Windows 8
5 6 (28.57%) Windows XP
Processes & Methodologies
1 13 (61.90%) Network Architecture
2 6 (28.57%) Risk Analysis
2 6 (28.57%) ITIL
3 1 (4.76%) Project Management
Programming Languages
1 14 (66.67%) SQL
2 1 (4.76%) JavaScript
Qualifications
1 1 (4.76%) Degree
System Software
1 13 (61.90%) Terminal Services
2 6 (28.57%) Terminal Server
Vendors
1 19 (90.48%) Citrix
2 7 (33.33%) Microsoft
3 1 (4.76%) Apple
Croydon
Interquest - IQ ESM
Salary: £20000 - £22000 per annum
Posted: 5 days ago