The statistics below represent IT jobs advertised across the Croydon region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Second Line Support
Rank 36 25 42
Rank change year-on-year
-11 +17
Permanent jobs requiring a 2nd Line Support 2 13 5
As % of all permanent IT jobs located in Croydon 0.95% 7.07% 2.03%
As % of the Job Titles category 0.97% 7.10% 2.04%
Number of salaries quoted 2 13 4
Median salary £26,750 £25,000 £30,250
Median salary % change year-on-year
+7.00% -17.35%
90% offered a salary of more than £26,150 £23,500 £27,200
10% offered a salary of more than £27,350 £26,300 £30,850
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
207 183 245
As % of all permanent IT jobs located in Croydon 98.57% 99.46% 99.59%
Number of salaries quoted 188 169 208
Median salary £47,500 £42,500 £42,500
Median salary % change year-on-year
+11.76% -
90% offered a salary of more than £23,500 £25,000 £24,000
10% offered a salary of more than £80,000 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support
Jobs Demand Trend in Croydon

The demand trend of job ads across the Croydon region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Croydon

2nd Line Support
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Croydon region.

2nd Line Support Salary Trend in Croydon

2nd Line Support Skill Set
Top 30 Related IT Skills in Croydon

For the 6 months to 26 September 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Croydon region featuring 2nd Line Support in the job title.

1 4 (66.67%) Windows
1 4 (66.67%) Active Directory
1 4 (66.67%) Microsoft
2 3 (50.00%) VoIP
2 3 (50.00%) Windows Server 2012
3 2 (33.33%) Windows Server
3 2 (33.33%) Windows 7
3 2 (33.33%) Windows Server 2003
3 2 (33.33%) Windows Server 2008
3 2 (33.33%) DHCP
3 2 (33.33%) MS Excel
3 2 (33.33%) MS Office
3 2 (33.33%) ITIL
3 2 (33.33%) Microsoft Certification
3 2 (33.33%) DNS
3 2 (33.33%) LAN
3 2 (33.33%) Cisco
4 1 (16.67%) SLA
4 1 (16.67%) HP
4 1 (16.67%) Dell
4 1 (16.67%) Cisco Certification
4 1 (16.67%) Retek
4 1 (16.67%) Apple
4 1 (16.67%) CCNP
4 1 (16.67%) CCNA
4 1 (16.67%) MCP
4 1 (16.67%) SQL
4 1 (16.67%) SQL Server
4 1 (16.67%) Linux
4 1 (16.67%) MCSE

2nd Line Support Skill Set
Top Related IT Skills in Croydon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Exchange Server 2010
1 1 (16.67%) Exchange Server 2013
1 1 (16.67%) MS Exchange
Applications
1 2 (33.33%) MS Excel
1 2 (33.33%) MS Office
2 1 (16.67%) MS PowerPoint
Communications & Networking
1 3 (50.00%) VoIP
2 2 (33.33%) DHCP
2 2 (33.33%) DNS
2 2 (33.33%) LAN
3 1 (16.67%) Cisco ASA
3 1 (16.67%) ISDN
3 1 (16.67%) LDAP
3 1 (16.67%) MPLS
3 1 (16.67%) NGN
3 1 (16.67%) TCP/IP
3 1 (16.67%) WAN
3 1 (16.67%) Wireless
Database & Business Intelligence
1 1 (16.67%) SQL Server
Miscellaneous
1 1 (16.67%) Analytical Skills
1 1 (16.67%) Data Centre
1 1 (16.67%) iPad
1 1 (16.67%) iPhone
Operating Systems
1 4 (66.67%) Windows
2 3 (50.00%) Windows Server 2012
3 2 (33.33%) Windows 7
3 2 (33.33%) Windows Server
3 2 (33.33%) Windows Server 2003
3 2 (33.33%) Windows Server 2008
4 1 (16.67%) Apple iOS
4 1 (16.67%) Linux
4 1 (16.67%) Windows 2000 Server
4 1 (16.67%) Windows NT
4 1 (16.67%) Windows XP
Processes & Methodologies
1 2 (33.33%) ITIL
2 1 (16.67%) Asset Management
2 1 (16.67%) Change Control
2 1 (16.67%) Mobile Device Management
2 1 (16.67%) Network Management
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 2 (33.33%) Microsoft Certification
2 1 (16.67%) CCNA
2 1 (16.67%) CCNP
2 1 (16.67%) Cisco Certification
2 1 (16.67%) MCP
2 1 (16.67%) MCSA
2 1 (16.67%) MCSE
2 1 (16.67%) SC Cleared
2 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 4 (66.67%) Active Directory
2 1 (16.67%) Hyper-V
Vendors
1 4 (66.67%) Microsoft
2 2 (33.33%) Cisco
3 1 (16.67%) Apple
3 1 (16.67%) Dell
3 1 (16.67%) HP
3 1 (16.67%) MobileIron
3 1 (16.67%) Openreach
3 1 (16.67%) Retalix
3 1 (16.67%) Retek
3 1 (16.67%) Veeam