The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 39 34 34
Rank change year-on-year
-5 0
Permanent jobs requiring a 2nd Line Support 3 3 5
As % of all permanent IT jobs located in Croydon 1.27% 1.32% 2.29%
As % of the Job Titles category 1.28% 1.38% 2.37%
Number of salaries quoted 2 3 4
Average salary £30,250 £24,000 £28,250
Average salary % change year-on-year
+26.04% -15.04%
90% offered a salary of more than £30,050 £23,600 £25,800
10% offered a salary of more than £30,450 £28,800 £30,000
UK excluding London average salary £24,000 £25,000 £24,100
% change year-on-year
-4.00% +3.73%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
234 217 211
As % of all permanent IT jobs located in Croydon 98.73% 95.18% 96.79%
Number of salaries quoted 197 184 188
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £24,000 £23,500 £24,500
10% offered a salary of more than £57,500 £67,500 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Croydon

2nd Line Support
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Croydon region.

2nd Line Support Salary Trend in Croydon

2nd Line Support
Top 30 Related IT Skills in Croydon

For the 6 months to 2 September 2014, IT jobs across the Croydon region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 10 (83.33%) SQL
2 8 (66.67%) Windows
3 6 (50.00%) MS Exchange
4 5 (41.67%) Network Architecture
4 5 (41.67%) Windows Server 2012
4 5 (41.67%) Windows Server 2008
4 5 (41.67%) Firewall
4 5 (41.67%) NetScreen
4 5 (41.67%) Citrix
4 5 (41.67%) Terminal Services
4 5 (41.67%) Windows Server 2003
5 4 (33.33%) IIS
5 4 (33.33%) SQL Server
6 3 (25.00%) HTML
6 3 (25.00%) JavaScript
6 3 (25.00%) CSS
6 3 (25.00%) Degree
7 2 (16.67%) TCP/IP
7 2 (16.67%) Microsoft
7 2 (16.67%) VB.NET
7 2 (16.67%) .NET
8 1 (8.33%) Oracle
8 1 (8.33%) Crystal Reports
8 1 (8.33%) VBScript
8 1 (8.33%) ITIL
8 1 (8.33%) LAN
8 1 (8.33%) Oracle Reports
8 1 (8.33%) MS Excel
8 1 (8.33%) Windows XP
8 1 (8.33%) Active Directory

2nd Line Support
Top Related IT Skills in Croydon by Category

For the 6 months to 2 September 2014, IT jobs across the Croydon region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (50.00%) MS Exchange
2 4 (33.33%) IIS
3 1 (8.33%) Blackberry Enterprise Server
Applications
1 1 (8.33%) MS Excel
Communications & Networking
1 5 (41.67%) NetScreen
1 5 (41.67%) Firewall
2 2 (16.67%) TCP/IP
3 1 (8.33%) LAN
3 1 (8.33%) Wireless
Database & Business Intelligence
1 4 (33.33%) SQL Server
2 1 (8.33%) Crystal Reports
2 1 (8.33%) Oracle Reports
Libraries, Frameworks & Software Standards
1 3 (25.00%) HTML
1 3 (25.00%) CSS
2 2 (16.67%) .NET
Operating Systems
1 8 (66.67%) Windows
2 5 (41.67%) Windows Server 2003
2 5 (41.67%) Windows Server 2008
2 5 (41.67%) Windows Server 2012
3 1 (8.33%) Windows Vista
3 1 (8.33%) Windows XP
3 1 (8.33%) Mac OS X
Processes & Methodologies
1 5 (41.67%) Network Architecture
2 1 (8.33%) ITIL
2 1 (8.33%) Project Management
2 1 (8.33%) Service Delivery
2 1 (8.33%) Business Continuity
Programming Languages
1 10 (83.33%) SQL
2 3 (25.00%) JavaScript
3 2 (16.67%) VB.NET
4 1 (8.33%) PowerShell
4 1 (8.33%) VBScript
Qualifications
1 3 (25.00%) Degree
System Software
1 5 (41.67%) Terminal Services
2 1 (8.33%) Active Directory
Vendors
1 5 (41.67%) Citrix
2 2 (16.67%) Microsoft
3 1 (8.33%) Oracle
3 1 (8.33%) Apple
3 1 (8.33%) Symantec
3 1 (8.33%) Sophos
Croydon, Surrey
QUANTICA
Posted: 6 days ago