The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Croydon region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Second Line Support
Rank 33 48 35
Rank change year-on-year
+15 -13
Permanent jobs requiring a 2nd Line Support 1 1 6
As % of all permanent IT jobs located in Croydon 0.350% 0.292% 2.120%
As % of the Job Titles category 0.377% 0.327% 2.182%
Number of salaries quoted 1 1 4
Average salary £34,000 £32,500 £28,750
Average salary % change year-on-year
+4.61% +13.04%
UK excluding London average salary £24,500 £24,000 £24,500
% change year-on-year
+2.08% -2.04%
All Job Titles
Croydon
Permanent IT job ads with a match in the
Job Titles category
265 306 275
As % of all permanent IT jobs located in Croydon 92.66% 89.47% 97.17%
Number of salaries quoted 241 284 259
Average salary £44,000 £37,500 £42,000
Average salary % change year-on-year
+17.33% -10.71%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £60,000 £72,500 £57,250
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support
London

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Croydon region as a proportion of the total demand within the Job Titles category.

Croydon 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Croydon region.

Croydon 2nd Line Support Salary Trend

2nd Line Support
Top 16 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Croydon region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) VPN
1 1 (100.00%) Cisco
1 1 (100.00%) Active Directory
1 1 (100.00%) SAN
1 1 (100.00%) Symantec
1 1 (100.00%) MSI
1 1 (100.00%) Backup Exec
1 1 (100.00%) Mitel
1 1 (100.00%) VLAN
1 1 (100.00%) SCCM
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Hyper-V
1 1 (100.00%) Windows 7
1 1 (100.00%) Network Architecture

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Croydon region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) VPN
1 1 (100.00%) SAN
1 1 (100.00%) VLAN
Development Applications
1 1 (100.00%) MSI
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows 7
Processes & Methodologies
1 1 (100.00%) Network Architecture
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) Hyper-V
Systems Management
1 1 (100.00%) Backup Exec
1 1 (100.00%) SCCM
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Symantec
1 1 (100.00%) Mitel