The table below looks at the statistics for CRM skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 35 43 29
Rank change year-on-year
+8 -14
Permanent jobs citing CRM 3 4 10
As % of all permanent IT jobs located in Croydon 1.65% 1.57% 3.27%
As % of the Processes & Methodologies category 2.59% 1.77% 4.27%
Number of salaries quoted 3 4 10
Average salary £45,000 £30,000 £75,000
Average salary % change year-on-year
+50.00% -60.00%
90% offered a salary of more than £37,000 £23,350 £42,500
10% offered a salary of more than £49,000 £38,750 £82,500
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
CRM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
116 226 234
As % of all permanent IT jobs located in Croydon 63.74% 88.98% 76.47%
Number of salaries quoted 103 182 222
Average salary £42,660 £47,500 £49,000
Average salary % change year-on-year
-10.18% -3.06%
90% offered a salary of more than £27,140 £25,250 £31,750
10% offered a salary of more than £67,500 £65,000 £59,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

CRM
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Croydon

CRM
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Croydon region.

CRM Salary Trend in Croydon

CRM
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing CRM across the Croydon region over the 3 months to 28 April 2015.

CRM Salary Histogram in Croydon

CRM
Top 30 Related IT Skills in Croydon

For the 6 months to 28 April 2015, IT jobs across the Croydon region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 15 (78.95%) Dynamics CRM
2 14 (73.68%) Microsoft
3 11 (57.89%) E-Commerce
3 11 (57.89%) ITIL
3 11 (57.89%) Marketing
3 11 (57.89%) Email Marketing
4 9 (47.37%) Data Protection
4 9 (47.37%) Windows Server 2008
4 9 (47.37%) CentOS
4 9 (47.37%) ZABBIX
4 9 (47.37%) Windows 7
4 9 (47.37%) vSphere
4 9 (47.37%) SaaS
4 9 (47.37%) VMware Infrastructure
4 9 (47.37%) VMware ESXi
4 9 (47.37%) Lync
4 9 (47.37%) Office 365
4 9 (47.37%) Analytical Skills
4 9 (47.37%) Windows
4 9 (47.37%) Linux
4 9 (47.37%) IIS
4 9 (47.37%) MS Exchange
4 9 (47.37%) WAN
4 9 (47.37%) Adobe
4 9 (47.37%) Dell
4 9 (47.37%) VMware
4 9 (47.37%) Apple
4 9 (47.37%) Internet
4 9 (47.37%) MPLS
4 9 (47.37%) Firewall

CRM
Top Related IT Skills in Croydon by Category

For the 6 months to 28 April 2015, IT jobs across the Croydon region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 9 (47.37%) IIS
1 9 (47.37%) MS Exchange
1 9 (47.37%) Lync
2 1 (5.26%) SharePoint
Applications
1 5 (26.32%) MS Excel
Business Applications
1 15 (78.95%) Dynamics CRM
Cloud Services
1 9 (47.37%) SaaS
1 9 (47.37%) Office 365
2 4 (21.05%) Microsoft Azure
Communications & Networking
1 9 (47.37%) WAN
1 9 (47.37%) Internet
1 9 (47.37%) MPLS
1 9 (47.37%) Firewall
2 5 (26.32%) PABX
3 4 (21.05%) PBX
Database & Business Intelligence
1 6 (31.58%) SQL Server Reporting Services
1 6 (31.58%) SQL Server Integration Services
2 2 (10.53%) QlikView
2 2 (10.53%) SQL Server Analysis Services
2 2 (10.53%) Hadoop
2 2 (10.53%) SQL Server
2 2 (10.53%) OLAP
2 2 (10.53%) OLTP
2 2 (10.53%) VLDB
Development Applications
1 4 (21.05%) Team Foundation Server
2 1 (5.26%) WebDriver
2 1 (5.26%) Selenium
General
1 11 (57.89%) Marketing
2 9 (47.37%) Back Office
3 5 (26.32%) Finance
Job Titles
1 5 (26.32%) Analyst
2 4 (21.05%) Developer
2 4 (21.05%) Support Analyst
2 4 (21.05%) .NET Developer
3 3 (15.79%) Senior .NET Developer
3 3 (15.79%) Senior Developer
4 2 (10.53%) Development DBA
4 2 (10.53%) DBA
5 1 (5.26%) Architect
5 1 (5.26%) Enterprise Architect
5 1 (5.26%) Data Analyst
5 1 (5.26%) Support Supervisor
5 1 (5.26%) IT Support
5 1 (5.26%) Test Leader
5 1 (5.26%) QA Leader
5 1 (5.26%) Incident Manager
5 1 (5.26%) Quality Analyst
5 1 (5.26%) Data Quality Analyst
Libraries, Frameworks & Software Standards
1 6 (31.58%) .NET
2 4 (21.05%) CSS
2 4 (21.05%) jQuery
2 4 (21.05%) CSS3
2 4 (21.05%) ASP.NET Web Forms
Miscellaneous
1 9 (47.37%) Analytical Skills
2 2 (10.53%) Management Information System
Operating Systems
1 9 (47.37%) Windows
1 9 (47.37%) Linux
1 9 (47.37%) Windows Server 2008
1 9 (47.37%) CentOS
1 9 (47.37%) Windows 7
Processes & Methodologies
1 11 (57.89%) E-Commerce
1 11 (57.89%) ITIL
1 11 (57.89%) Email Marketing
2 9 (47.37%) Data Protection
3 6 (31.58%) Agile Software Development
4 4 (21.05%) Unit Testing
4 4 (21.05%) MVC
5 2 (10.53%) ERP
5 2 (10.53%) Business Intelligence
5 2 (10.53%) Service Management
5 2 (10.53%) Performance Tuning
6 1 (5.26%) Mentoring
6 1 (5.26%) Data Mapping
6 1 (5.26%) Waterfall
6 1 (5.26%) Data Transformation
6 1 (5.26%) Scrum
6 1 (5.26%) OO
6 1 (5.26%) Performance Management
6 1 (5.26%) User Acceptance Testing
6 1 (5.26%) Zachman Framework
Programming Languages
1 7 (36.84%) C#
1 7 (36.84%) SQL
2 5 (26.32%) JavaScript
3 4 (21.05%) R
4 2 (10.53%) PowerShell
4 2 (10.53%) T-SQL
5 1 (5.26%) VB
5 1 (5.26%) VB6
5 1 (5.26%) PL/SQL
5 1 (5.26%) COBOL
5 1 (5.26%) Java
Qualifications
1 4 (21.05%) MCSD
1 4 (21.05%) Microsoft Certification
1 4 (21.05%) MCPD
2 1 (5.26%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.26%) QA
1 1 (5.26%) Data Quality
System Software
1 9 (47.37%) VMware Infrastructure
1 9 (47.37%) vSphere
1 9 (47.37%) VMware ESXi
Systems Management
1 9 (47.37%) ZABBIX
Vendors
1 14 (73.68%) Microsoft
2 9 (47.37%) Adobe
2 9 (47.37%) Apple
2 9 (47.37%) VMware
2 9 (47.37%) Dell
3 4 (21.05%) Avaya
3 4 (21.05%) Meraki
3 4 (21.05%) Cisco
4 2 (10.53%) Tableau
5 1 (5.26%) ServiceNow
5 1 (5.26%) Oracle
5 1 (5.26%) Sun
5 1 (5.26%) Citrix