The first table below looks at the demand for CRM skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Croydon region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 27 33 37
Rank change year-on-year
+6 +4
Permanent jobs citing CRM 10 18 2
As % of all permanent IT jobs located in Croydon 3.460% 5.325% 0.722%
As % of the Processes & Methodologies category 5.076% 6.569% 1.047%
Number of salaries quoted 10 18 2
Average salary £75,000 £40,000 £32,000
Average salary % change year-on-year
+87.50% +25.00%
UK excluding London average salary £42,500 £44,000 £44,000
% change year-on-year
-3.40% -
All Processes & Methodologies
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
197 274 191
As % of all permanent IT jobs located in Croydon 68.17% 81.07% 68.95%
Number of salaries quoted 179 253 180
Average salary £48,000 £42,500 £57,500
Average salary % change year-on-year
+12.94% -26.08%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £67,500 £80,000 £62,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
CRM
London

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

Croydon CRM Jobs Demand Trend

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Croydon region.

Croydon CRM Salary Trend

CRM
Salary Histogram

This chart provides a salary histogram for IT jobs citing CRM across the Croydon region over the 3 months to 21 May 2013.

Croydon CRM Salary Histogram

CRM
Top 22 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Croydon region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 13 (100.00%) Microsoft
1 13 (100.00%) Dynamics CRM
2 6 (46.15%) Marketing
2 6 (46.15%) SharePoint
2 6 (46.15%) Project Management
2 6 (46.15%) Finance
3 4 (30.77%) C#
3 4 (30.77%) .NET
3 4 (30.77%) ASP.NET
3 4 (30.77%) MS Excel
4 3 (23.08%) SharePoint 2010
4 3 (23.08%) Information Management
4 3 (23.08%) Systems Analysis
4 3 (23.08%) Business Development
4 3 (23.08%) QA
4 3 (23.08%) Release Management
4 3 (23.08%) SQL Server
4 3 (23.08%) SLA
4 3 (23.08%) Microsoft Certification
4 3 (23.08%) Service Delivery
4 3 (23.08%) Disaster Recovery
4 3 (23.08%) Business Continuity

CRM
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Croydon region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 4 (30.77%) .NET
1 4 (30.77%) ASP.NET
Application Platforms
1 6 (46.15%) SharePoint
2 3 (23.08%) SharePoint 2010
Applications
1 4 (30.77%) MS Excel
Business Applications
1 13 (100.00%) Dynamics CRM
Database & Business Intelligence
1 3 (23.08%) SQL Server
General
1 6 (46.15%) Marketing
1 6 (46.15%) Finance
Job Titles
1 4 (30.77%) Consultant
1 4 (30.77%) CRM Consultant
1 4 (30.77%) Dynamics CRM Consultant
2 3 (23.08%) CRM Manager
2 3 (23.08%) Developer
2 3 (23.08%) Senior Consultant
2 3 (23.08%) Systems Developer
2 3 (23.08%) Sales Manager
Processes & Methodologies
1 6 (46.15%) Project Management
2 3 (23.08%) Information Management
2 3 (23.08%) Systems Analysis
2 3 (23.08%) Business Development
2 3 (23.08%) Release Management
2 3 (23.08%) Service Delivery
2 3 (23.08%) Disaster Recovery
2 3 (23.08%) Business Continuity
Programming Languages
1 4 (30.77%) C#
Qualifications
1 3 (23.08%) Microsoft Certification
Quality Assurance & Compliance
1 3 (23.08%) QA
1 3 (23.08%) SLA
Vendors
1 13 (100.00%) Microsoft