The table below looks at the statistics for CRM skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 36 41 32
Rank change year-on-year
+5 -9
Permanent jobs citing CRM 2 1 3
As % of all permanent IT jobs located in Croydon 1.19% 0.44% 1.36%
As % of the Processes & Methodologies category 1.54% 0.56% 1.76%
Number of salaries quoted 2 0 3
Average salary £51,250 - £33,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
130 179 170
As % of all permanent IT jobs located in Croydon 77.38% 79.56% 76.92%
Number of salaries quoted 119 155 144
Average salary £47,500 £42,500 £45,000
Average salary % change year-on-year
+11.76% -5.55%
90% offered a salary of more than £29,954 £30,000 £31,500
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

CRM
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Croydon

CRM
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Croydon region.

CRM Salary Trend in Croydon

CRM
Top 30 Related IT Skills in Croydon

For the 6 months to 28 August 2015, IT jobs across the Croydon region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 4 (80.00%) C#
1 4 (80.00%) JavaScript
2 3 (60.00%) SQL
2 3 (60.00%) SharePoint
2 3 (60.00%) Finance
3 2 (40.00%) Agile Software Development
3 2 (40.00%) Service Management
3 2 (40.00%) MVC
3 2 (40.00%) SQL Server Reporting Services
3 2 (40.00%) Dynamics CRM
3 2 (40.00%) ERP
3 2 (40.00%) Microsoft
3 2 (40.00%) Visual Studio
3 2 (40.00%) ASP.NET
3 2 (40.00%) XML
3 2 (40.00%) ITIL
3 2 (40.00%) VB
3 2 (40.00%) .NET
3 2 (40.00%) PL/SQL
3 2 (40.00%) COBOL
3 2 (40.00%) Java
3 2 (40.00%) jQuery
3 2 (40.00%) VB6
3 2 (40.00%) PerformancePoint
3 2 (40.00%) ASP.NET MVC
3 2 (40.00%) SharePoint 2010
3 2 (40.00%) Waterfall
3 2 (40.00%) SharePoint 2013
3 2 (40.00%) OO
4 1 (20.00%) Data Transformation

CRM
Top Related IT Skills in Croydon by Category

For the 6 months to 28 August 2015, IT jobs across the Croydon region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) SharePoint
2 2 (40.00%) SharePoint 2010
2 2 (40.00%) SharePoint 2013
Business Applications
1 2 (40.00%) Dynamics CRM
Database & Business Intelligence
1 2 (40.00%) SQL Server Reporting Services
1 2 (40.00%) PerformancePoint
2 1 (20.00%) SQL Server
2 1 (20.00%) SQL Server 2008
Development Applications
1 2 (40.00%) Visual Studio
2 1 (20.00%) NUnit
2 1 (20.00%) MSTest
General
1 3 (60.00%) Finance
Job Titles
1 2 (40.00%) Developer
1 2 (40.00%) Analyst
1 2 (40.00%) Data Analyst
1 2 (40.00%) .NET Developer
1 2 (40.00%) SharePoint Developer
2 1 (20.00%) Quality Analyst
2 1 (20.00%) Data Quality Analyst
2 1 (20.00%) Incident Manager
Libraries, Frameworks & Software Standards
1 2 (40.00%) .NET
1 2 (40.00%) ASP.NET
1 2 (40.00%) XML
1 2 (40.00%) jQuery
1 2 (40.00%) ASP.NET MVC
2 1 (20.00%) Ajax
2 1 (20.00%) WCF
Miscellaneous
1 1 (20.00%) Taxonomies
Operating Systems
1 1 (20.00%) Windows
Processes & Methodologies
1 2 (40.00%) Agile Software Development
1 2 (40.00%) ITIL
1 2 (40.00%) OO
1 2 (40.00%) ERP
1 2 (40.00%) Service Management
1 2 (40.00%) MVC
1 2 (40.00%) Waterfall
2 1 (20.00%) Continuous Improvement
2 1 (20.00%) Data Transformation
2 1 (20.00%) SDLC
2 1 (20.00%) Workflow
2 1 (20.00%) TDD
2 1 (20.00%) Document Management
2 1 (20.00%) Business Analysis
2 1 (20.00%) Incident Management
2 1 (20.00%) Requirements Analysis
2 1 (20.00%) User Acceptance Testing
2 1 (20.00%) Data Mapping
Programming Languages
1 4 (80.00%) C#
1 4 (80.00%) JavaScript
2 3 (60.00%) SQL
3 2 (40.00%) VB
3 2 (40.00%) VB6
3 2 (40.00%) PL/SQL
3 2 (40.00%) COBOL
3 2 (40.00%) Java
4 1 (20.00%) PowerShell
4 1 (20.00%) T-SQL
Qualifications
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) ITIL Certification
1 1 (20.00%) Degree
Quality Assurance & Compliance
1 1 (20.00%) Data Quality
Vendors
1 2 (40.00%) Microsoft
2 1 (20.00%) ServiceNow