The table below looks at the statistics for CRM skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 26 47 41
Rank change year-on-year
+21 -6
Permanent jobs citing CRM 12 1 5
As % of all permanent IT jobs located in Croydon 6.59% 0.40% 1.40%
As % of the Processes & Methodologies category 9.02% 0.46% 1.79%
Number of salaries quoted 12 0 5
Average salary £47,500 - £42,500
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
CRM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
133 218 280
As % of all permanent IT jobs located in Croydon 73.08% 87.90% 78.21%
Number of salaries quoted 108 177 257
Average salary £47,500 £47,500 £50,000
Average salary % change year-on-year
- -5.00%
90% offered a salary of more than £24,000 £30,000 £37,000
10% offered a salary of more than £67,500 £70,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Croydon

CRM
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Croydon region.

CRM Salary Trend in Croydon

CRM
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing CRM across the Croydon region over the 3 months to 6 March 2015.

CRM Salary Histogram in Croydon

CRM
Top 30 Related IT Skills in Croydon

For the 6 months to 6 March 2015, IT jobs across the Croydon region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 19 (86.36%) Dynamics CRM
2 16 (72.73%) Microsoft
3 13 (59.09%) E-Commerce
3 13 (59.09%) Marketing
3 13 (59.09%) Email Marketing
4 11 (50.00%) SaaS
5 10 (45.45%) SQL Server Integration Services
5 10 (45.45%) SQL Server Reporting Services
5 10 (45.45%) ITIL
5 10 (45.45%) C#
5 10 (45.45%) SQL
5 10 (45.45%) .NET
6 9 (40.91%) IIS
6 9 (40.91%) Windows
6 9 (40.91%) Linux
6 9 (40.91%) MS Exchange
6 9 (40.91%) WAN
6 9 (40.91%) Adobe
6 9 (40.91%) Dell
6 9 (40.91%) Apple
6 9 (40.91%) Internet
6 9 (40.91%) MPLS
6 9 (40.91%) Firewall
6 9 (40.91%) Back Office
6 9 (40.91%) VMware
6 9 (40.91%) VMware ESXi
6 9 (40.91%) Lync
6 9 (40.91%) Office 365
6 9 (40.91%) vSphere
6 9 (40.91%) Analytical Skills

CRM
Top Related IT Skills in Croydon by Category

For the 6 months to 6 March 2015, IT jobs across the Croydon region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 9 (40.91%) IIS
1 9 (40.91%) MS Exchange
1 9 (40.91%) Lync
Applications
1 7 (31.82%) MS Excel
Business Applications
1 19 (86.36%) Dynamics CRM
Cloud Services
1 11 (50.00%) SaaS
2 9 (40.91%) Office 365
3 4 (18.18%) Microsoft Azure
Communications & Networking
1 9 (40.91%) WAN
1 9 (40.91%) Internet
1 9 (40.91%) MPLS
1 9 (40.91%) Firewall
2 5 (22.73%) PABX
3 4 (18.18%) PBX
Database & Business Intelligence
1 10 (45.45%) SQL Server Reporting Services
1 10 (45.45%) SQL Server Integration Services
2 6 (27.27%) QlikView
2 6 (27.27%) SQL Server Analysis Services
2 6 (27.27%) Hadoop
2 6 (27.27%) SQL Server
2 6 (27.27%) OLAP
2 6 (27.27%) OLTP
2 6 (27.27%) VLDB
Development Applications
1 4 (18.18%) Team Foundation Server
2 1 (4.55%) WebDriver
2 1 (4.55%) Selenium
General
1 13 (59.09%) Marketing
2 9 (40.91%) Back Office
3 4 (18.18%) Finance
Job Titles
1 6 (27.27%) DBA
1 6 (27.27%) Development DBA
2 4 (18.18%) Developer
2 4 (18.18%) Analyst
2 4 (18.18%) Support Analyst
2 4 (18.18%) .NET Developer
3 3 (13.64%) Senior Developer
3 3 (13.64%) Senior .NET Developer
4 2 (9.09%) SQL Server Development DBA
4 2 (9.09%) SQL Server DBA
4 2 (9.09%) SQL DBA
5 1 (4.55%) Enterprise Architect
5 1 (4.55%) Support Supervisor
5 1 (4.55%) IT Support
5 1 (4.55%) Test Leader
5 1 (4.55%) QA Leader
5 1 (4.55%) Incident Manager
5 1 (4.55%) Architect
Libraries, Frameworks & Software Standards
1 10 (45.45%) .NET
2 4 (18.18%) CSS
2 4 (18.18%) jQuery
2 4 (18.18%) CSS3
2 4 (18.18%) ASP.NET Web Forms
Miscellaneous
1 9 (40.91%) Analytical Skills
2 4 (18.18%) Management Information System
Operating Systems
1 9 (40.91%) Windows
1 9 (40.91%) Linux
1 9 (40.91%) Windows Server 2008
1 9 (40.91%) CentOS
1 9 (40.91%) Windows 7
Processes & Methodologies
1 13 (59.09%) E-Commerce
1 13 (59.09%) Email Marketing
2 10 (45.45%) ITIL
3 9 (40.91%) Data Protection
4 6 (27.27%) Performance Tuning
4 6 (27.27%) Business Intelligence
5 5 (22.73%) Agile Software Development
6 4 (18.18%) Unit Testing
6 4 (18.18%) MVC
7 1 (4.55%) Scrum
7 1 (4.55%) Performance Management
7 1 (4.55%) Mentoring
7 1 (4.55%) Zachman Framework
7 1 (4.55%) TOGAF
7 1 (4.55%) Data Analysis
7 1 (4.55%) Incident Management
7 1 (4.55%) Service Management
7 1 (4.55%) ERP
Programming Languages
1 10 (45.45%) SQL
1 10 (45.45%) C#
2 6 (27.27%) T-SQL
2 6 (27.27%) PowerShell
3 4 (18.18%) R
3 4 (18.18%) JavaScript
Qualifications
1 4 (18.18%) MCSD
1 4 (18.18%) Microsoft Certification
1 4 (18.18%) MCPD
2 1 (4.55%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.55%) QA
System Software
1 9 (40.91%) VMware Infrastructure
1 9 (40.91%) vSphere
1 9 (40.91%) VMware ESXi
Systems Management
1 9 (40.91%) ZABBIX
Vendors
1 16 (72.73%) Microsoft
2 9 (40.91%) Adobe
2 9 (40.91%) Apple
2 9 (40.91%) VMware
2 9 (40.91%) Dell
3 6 (27.27%) Tableau
4 4 (18.18%) Meraki
4 4 (18.18%) Cisco
4 4 (18.18%) Avaya
5 1 (4.55%) Citrix
5 1 (4.55%) Oracle
5 1 (4.55%) Sun