The table below looks at the statistics for CRM skills in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 31 33 34
Rank change year-on-year
+2 +1
Permanent jobs citing CRM 7 6 16
As % of all permanent IT jobs located in Croydon 3.38% 2.18% 4.88%
As % of the Processes & Methodologies category 4.55% 2.64% 6.15%
Number of salaries quoted 4 3 12
Average salary £35,750 £40,000 £65,000
Average salary % change year-on-year
-10.62% -38.46%
90% offered a salary of more than £19,000 £40,000 £52,500
10% offered a salary of more than £54,250 £44,000 £70,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Croydon region.

Processes & Methodologies Category
Croydon
Permanent IT job ads with a match in the
Processes & Methodologies category
154 227 260
As % of all permanent IT jobs located in Croydon 74.40% 82.55% 79.27%
Number of salaries quoted 133 181 238
Average salary £47,500 £45,000 £50,000
Average salary % change year-on-year
+5.55% -10.00%
90% offered a salary of more than £25,000 £30,000 £26,000
10% offered a salary of more than £62,500 £72,250 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Croydon region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Croydon

CRM
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Croydon region.

CRM Salary Trend in Croydon

CRM
Salary Histogram in Croydon

This chart provides a salary histogram for IT jobs citing CRM across the Croydon region over the 3 months to 21 November 2014.

CRM Salary Histogram in Croydon

CRM
Top 30 Related IT Skills in Croydon

For the 6 months to 21 November 2014, IT jobs across the Croydon region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 6 (75.00%) C#
1 6 (75.00%) .NET
1 6 (75.00%) SQL Server
1 6 (75.00%) Dynamics CRM
2 5 (62.50%) SQL Server Integration Services
2 5 (62.50%) SQL Server Reporting Services
2 5 (62.50%) VLDB
2 5 (62.50%) OLAP
2 5 (62.50%) Business Intelligence
2 5 (62.50%) OLTP
2 5 (62.50%) SQL
2 5 (62.50%) T-SQL
2 5 (62.50%) SQL Server Analysis Services
2 5 (62.50%) PowerShell
2 5 (62.50%) Hadoop
2 5 (62.50%) QlikView
2 5 (62.50%) Tableau
2 5 (62.50%) Performance Tuning
3 3 (37.50%) Email Marketing
3 3 (37.50%) E-Commerce
3 3 (37.50%) Microsoft
3 3 (37.50%) Management Information System
3 3 (37.50%) Marketing
4 2 (25.00%) Finance
4 2 (25.00%) Legal
4 2 (25.00%) SLA
4 2 (25.00%) MS Excel
4 2 (25.00%) SaaS
5 1 (12.50%) SharePoint
5 1 (12.50%) CSS

CRM
Top Related IT Skills in Croydon by Category

For the 6 months to 21 November 2014, IT jobs across the Croydon region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) SharePoint
Applications
1 2 (25.00%) MS Excel
Business Applications
1 6 (75.00%) Dynamics CRM
Cloud Services
1 2 (25.00%) SaaS
Database & Business Intelligence
1 6 (75.00%) SQL Server
2 5 (62.50%) OLAP
2 5 (62.50%) OLTP
2 5 (62.50%) VLDB
2 5 (62.50%) SQL Server Reporting Services
2 5 (62.50%) SQL Server Integration Services
2 5 (62.50%) QlikView
2 5 (62.50%) SQL Server Analysis Services
2 5 (62.50%) Hadoop
General
1 3 (37.50%) Marketing
2 2 (25.00%) Finance
2 2 (25.00%) Legal
Job Titles
1 5 (62.50%) DBA
1 5 (62.50%) Development DBA
2 2 (25.00%) SQL Server Development DBA
2 2 (25.00%) Administrator
2 2 (25.00%) SQL Server DBA
2 2 (25.00%) SQL DBA
3 1 (12.50%) C++ Analyst Programmer
3 1 (12.50%) C++ Programmer
3 1 (12.50%) C# Analyst Programmer
3 1 (12.50%) C# Programmer
3 1 (12.50%) Analyst Programmer
3 1 (12.50%) Programmer
3 1 (12.50%) Analyst
Libraries, Frameworks & Software Standards
1 6 (75.00%) .NET
2 1 (12.50%) MFC
2 1 (12.50%) CSS
2 1 (12.50%) XML
2 1 (12.50%) HTML
Miscellaneous
1 3 (37.50%) Management Information System
Processes & Methodologies
1 5 (62.50%) Business Intelligence
1 5 (62.50%) Performance Tuning
2 3 (37.50%) E-Commerce
2 3 (37.50%) Email Marketing
Programming Languages
1 6 (75.00%) C#
2 5 (62.50%) SQL
2 5 (62.50%) T-SQL
2 5 (62.50%) PowerShell
3 1 (12.50%) VC++
3 1 (12.50%) C++
3 1 (12.50%) JavaScript
Quality Assurance & Compliance
1 2 (25.00%) SLA
Vendors
1 5 (62.50%) Tableau
2 3 (37.50%) Microsoft