The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Croydon region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 33 45 37
Rank change year-on-year
+12 -8
Permanent jobs requiring a Technical Support 3 1 6
As % of all permanent IT jobs located in Croydon 1.56% 0.38% 2.05%
As % of the Job Titles category 1.58% 0.40% 2.21%
Number of salaries quoted 3 1 5
Average salary £25,500 £32,500 £26,500
Average salary % change year-on-year
-21.53% +22.64%
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Croydon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Croydon
Permanent IT job ads with a match in the
Job Titles category
190 251 271
As % of all permanent IT jobs located in Croydon 98.96% 95.08% 92.81%
Number of salaries quoted 170 217 240
Average salary £36,500 £47,500 £45,000
Average salary % change year-on-year
-23.15% +5.55%
90% offered a salary of more than £23,000 £25,000 £22,500
10% offered a salary of more than £60,750 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Croydon

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Croydon region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Croydon

Technical Support
Salary Trend in Croydon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Croydon region.

Technical Support Salary Trend in Croydon

Technical Support
Top 20 Related IT Skills in Croydon

For the 6 months to 28 May 2015, IT jobs across the Croydon region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (100.00%) Windows
1 3 (100.00%) Windows Server 2003
1 3 (100.00%) Windows Server 2008
1 3 (100.00%) Windows Server 2012
2 2 (66.67%) Office 365
2 2 (66.67%) Google
2 2 (66.67%) Windows Vista
2 2 (66.67%) Blackberry
2 2 (66.67%) VPN
2 2 (66.67%) Microsoft
2 2 (66.67%) Mac OS X
2 2 (66.67%) Apple
3 1 (33.33%) Citrix
3 1 (33.33%) SLA
3 1 (33.33%) MS Exchange
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) Network Architecture
3 1 (33.33%) Exchange Server 2010
3 1 (33.33%) Exchange Server 2013
3 1 (33.33%) VMware

Technical Support
Top Related IT Skills in Croydon by Category

For the 6 months to 28 May 2015, IT jobs across the Croydon region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
1 1 (33.33%) Exchange Server 2010
1 1 (33.33%) Exchange Server 2013
Cloud Services
1 2 (66.67%) Office 365
Communications & Networking
1 2 (66.67%) VPN
Miscellaneous
1 2 (66.67%) Blackberry
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server 2003
1 3 (100.00%) Windows Server 2008
1 3 (100.00%) Windows Server 2012
2 2 (66.67%) Windows Vista
2 2 (66.67%) Mac OS X
Processes & Methodologies
1 1 (33.33%) Network Architecture
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) VMware Infrastructure
Vendors
1 2 (66.67%) Google
1 2 (66.67%) Microsoft
1 2 (66.67%) Apple
2 1 (33.33%) Citrix
2 1 (33.33%) VMware