The first table below looks at the demand for CRM skills in IT jobs advertised for the Docklands, London region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Docklands, London region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 29 40 68
Rank change year-on-year
+11 +28
Permanent jobs citing CRM 2 3 2
As % of all permanent IT jobs located in Docklands, London 1.070% 1.056% 0.328%
As % of the Processes & Methodologies category 1.600% 1.299% 0.415%
Number of salaries quoted 2 3 2
Average salary £31,000 £75,000 £29,750
Average salary % change year-on-year
-58.66% +152.10%
UK excluding London average salary £42,500 £45,000 £44,000
% change year-on-year
-5.55% +2.27%
All Processes & Methodologies
Docklands, London
Permanent IT job ads with a match in the
Processes & Methodologies category
125 231 482
As % of all permanent IT jobs located in Docklands, London 66.84% 81.34% 79.15%
Number of salaries quoted 110 205 286
Average salary £62,500 £67,500 £65,000
Average salary % change year-on-year
-7.40% +3.84%
90% offered a salary of more than £37,500 £43,500 £45,000
10% offered a salary of more than £92,500 £90,000 £80,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
CRM
London

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Docklands, London region as a proportion of the total demand within the Processes & Methodologies category.

Docklands, London CRM Jobs Demand Trend

CRM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Docklands, London region.

Docklands, London CRM Salary Trend

CRM
Top 29 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Docklands, London region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2 (40.00%) LAN
1 2 (40.00%) WAN
1 2 (40.00%) Microsoft
1 2 (40.00%) Fidessa
1 2 (40.00%) ITIL Certification
1 2 (40.00%) ITIL
1 2 (40.00%) SharePoint
1 2 (40.00%) Change Management
1 2 (40.00%) Finance
1 2 (40.00%) Service Management
1 2 (40.00%) Incident Management
1 2 (40.00%) Problem Management
1 2 (40.00%) QA
2 1 (20.00%) SAP ERP
2 1 (20.00%) SAP
2 1 (20.00%) SaaS
2 1 (20.00%) Degree
2 1 (20.00%) JIRA
2 1 (20.00%) Service Delivery
2 1 (20.00%) Stakeholder Management
2 1 (20.00%) E-Learning
2 1 (20.00%) Banking
2 1 (20.00%) Document Management
2 1 (20.00%) SalesLogix
2 1 (20.00%) Dynamics CRM
2 1 (20.00%) ERP
2 1 (20.00%) MS Excel
2 1 (20.00%) Salesforce.com
2 1 (20.00%) EDRMS

CRM
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Docklands, London region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) SharePoint
Applications
1 1 (20.00%) MS Excel
Business Applications
1 1 (20.00%) SalesLogix
1 1 (20.00%) Dynamics CRM
1 1 (20.00%) SAP ERP
Communications & Networking
1 2 (40.00%) LAN
1 2 (40.00%) WAN
Database & Business Intelligence
1 1 (20.00%) EDRMS
Development Applications
1 1 (20.00%) JIRA
General
1 2 (40.00%) Finance
2 1 (20.00%) Banking
Job Titles
1 2 (40.00%) Analyst
2 1 (20.00%) IT Consultant
2 1 (20.00%) Consultant
2 1 (20.00%) Support Analyst
2 1 (20.00%) Service Analyst
2 1 (20.00%) Business Support Analyst
2 1 (20.00%) Services Delivery Analyst
2 1 (20.00%) SharePoint Consultant
2 1 (20.00%) Training Consultant
2 1 (20.00%) Salesforce.com Project Manager
2 1 (20.00%) CRM Developer
2 1 (20.00%) Project Manager
2 1 (20.00%) Trainer
2 1 (20.00%) Business Analyst
2 1 (20.00%) Developer
Miscellaneous
1 1 (20.00%) E-Learning
1 1 (20.00%) SaaS
Processes & Methodologies
1 2 (40.00%) ITIL
1 2 (40.00%) Service Management
1 2 (40.00%) Change Management
1 2 (40.00%) Incident Management
1 2 (40.00%) Problem Management
2 1 (20.00%) Stakeholder Management
2 1 (20.00%) Document Management
2 1 (20.00%) Service Delivery
2 1 (20.00%) ERP
Qualifications
1 2 (40.00%) ITIL Certification
2 1 (20.00%) Degree
Quality Assurance & Compliance
1 2 (40.00%) QA
Vendors
1 2 (40.00%) Microsoft
1 2 (40.00%) Fidessa
2 1 (20.00%) Salesforce.com
2 1 (20.00%) SAP