The table below looks at the statistics for CRM skills in IT jobs advertised for the Docklands, London region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 27 40 35
Rank change year-on-year
+13 -5
Permanent jobs citing CRM 5 1 6
As % of all permanent IT jobs located in Docklands, London 3.38% 0.57% 2.94%
As % of the Processes & Methodologies category 3.73% 0.71% 3.90%
Number of salaries quoted 5 1 6
Average salary £55,000 £67,500 £47,500
Average salary % change year-on-year
-18.51% +42.10%
90% offered a salary of more than £40,000 £67,500 £31,000
10% offered a salary of more than £66,000 £67,500 £53,750
UK excluding London average salary £42,500 £45,000 £40,000
% change year-on-year
-5.55% +12.50%
CRM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Docklands, London region.

Processes & Methodologies Category
Docklands, London
Permanent IT job ads with a match in the
Processes & Methodologies category
134 141 154
As % of all permanent IT jobs located in Docklands, London 90.54% 81.03% 75.49%
Number of salaries quoted 113 119 138
Average salary £75,000 £65,000 £62,500
Average salary % change year-on-year
+15.38% +4.00%
90% offered a salary of more than £45,000 £55,000 £39,000
10% offered a salary of more than £87,500 £90,000 £90,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

CRM
Jobs Demand Trend in Docklands, London

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Docklands, London region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Docklands, London

CRM
Salary Trend in Docklands, London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Docklands, London region.

CRM Salary Trend in Docklands, London

CRM
Salary Histogram in Docklands, London

This chart provides a salary histogram for IT jobs citing CRM across the Docklands, London region over the 3 months to 1 July 2015.

CRM Salary Histogram in Docklands, London

CRM
Top 30 Related IT Skills in Docklands, London

For the 6 months to 1 July 2015, IT jobs across the Docklands, London region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 7 (70.00%) Agile Software Development
2 6 (60.00%) Microsoft
3 5 (50.00%) Project Management
3 5 (50.00%) Windows
3 5 (50.00%) Finance
3 5 (50.00%) Line Management
4 4 (40.00%) Android
4 4 (40.00%) iPhone
4 4 (40.00%) User Experience
4 4 (40.00%) Telecoms
4 4 (40.00%) Billing
4 4 (40.00%) Marketing
4 4 (40.00%) Use Case
4 4 (40.00%) Usability Testing
4 4 (40.00%) Team Foundation Server
4 4 (40.00%) Product Management
4 4 (40.00%) Waterfall
4 4 (40.00%) Mobile App
4 4 (40.00%) Enterprise Software
4 4 (40.00%) Visual Studio
4 4 (40.00%) Mac OS X
4 4 (40.00%) Apple
4 4 (40.00%) ERP
5 3 (30.00%) B2B
5 3 (30.00%) Salesforce.com
5 3 (30.00%) Product Marketing
5 3 (30.00%) Scrum
6 2 (20.00%) Handset
6 2 (20.00%) E-Learning
6 2 (20.00%) SaaS

CRM
Top Related IT Skills in Docklands, London by Category

For the 6 months to 1 July 2015, IT jobs across the Docklands, London region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) IIS
1 1 (10.00%) SharePoint
Applications
1 2 (20.00%) MS Office
1 2 (20.00%) MS Excel
Cloud Services
1 2 (20.00%) SaaS
Communications & Networking
1 2 (20.00%) GSM
1 2 (20.00%) VoIP
1 2 (20.00%) WebEx
2 1 (10.00%) MVNO
Database & Business Intelligence
1 1 (10.00%) MySQL
1 1 (10.00%) SQL Server
1 1 (10.00%) Relational Database
Development Applications
1 4 (40.00%) Visual Studio
1 4 (40.00%) Team Foundation Server
General
1 5 (50.00%) Finance
2 4 (40.00%) Billing
2 4 (40.00%) Marketing
2 4 (40.00%) Telecoms
Job Titles
1 4 (40.00%) Product Manager
2 3 (30.00%) Technical Manager
2 3 (30.00%) Business Analyst
2 3 (30.00%) Analyst
2 3 (30.00%) Technical Product Manager
3 2 (20.00%) Senior Business Analyst
3 2 (20.00%) Senior Analyst
3 2 (20.00%) IT Trainer
3 2 (20.00%) Trainer
4 1 (10.00%) CRM Business Analyst
4 1 (10.00%) Applications Support
4 1 (10.00%) Lead Business Analyst
4 1 (10.00%) Telecoms Business Analyst
4 1 (10.00%) CRM Analyst
4 1 (10.00%) Salesforce.com Business Analyst
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
Miscellaneous
1 4 (40.00%) iPhone
1 4 (40.00%) Mobile App
1 4 (40.00%) Enterprise Software
1 4 (40.00%) User Experience
2 2 (20.00%) Analytical Skills
2 2 (20.00%) Handset
2 2 (20.00%) E-Learning
3 1 (10.00%) Computer Science
Operating Systems
1 5 (50.00%) Windows
2 4 (40.00%) Mac OS X
2 4 (40.00%) Android
3 1 (10.00%) Red Hat Enterprise Linux
3 1 (10.00%) Linux
3 1 (10.00%) UNIX
Processes & Methodologies
1 7 (70.00%) Agile Software Development
2 5 (50.00%) Project Management
2 5 (50.00%) Line Management
3 4 (40.00%) Use Case
3 4 (40.00%) Usability Testing
3 4 (40.00%) ERP
3 4 (40.00%) Product Management
3 4 (40.00%) Waterfall
4 3 (30.00%) Scrum
4 3 (30.00%) B2B
4 3 (30.00%) Product Marketing
5 2 (20.00%) Mentoring
5 2 (20.00%) Software Delivery
5 2 (20.00%) SDLC
5 2 (20.00%) PRINCE2
5 2 (20.00%) E-Commerce
6 1 (10.00%) ITIL
6 1 (10.00%) RUP
6 1 (10.00%) Change Management
6 1 (10.00%) Unified Process
Programming Languages
1 1 (10.00%) Java
1 1 (10.00%) SQL
Qualifications
1 1 (10.00%) Degree
Quality Assurance & Compliance
1 1 (10.00%) SLA
Vendors
1 6 (60.00%) Microsoft
2 4 (40.00%) Apple
3 3 (30.00%) Salesforce.com
4 1 (10.00%) Red Hat
4 1 (10.00%) Oracle
4 1 (10.00%) Sybase