The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Enfield region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
First Line Support
Rank 5 10 -
Rank change year-on-year
+5 -
Permanent jobs requiring a 1st Line Support 1 1 0
As % of all permanent IT jobs located in Enfield 5.88% 3.45% -
As % of the Job Titles category 6.67% 3.45% -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Enfield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Enfield
Permanent IT job ads with a match in the
Job Titles category
15 29 79
As % of all permanent IT jobs located in Enfield 88.24% 100.00% 98.75%
Number of salaries quoted 12 26 77
Average salary £42,500 £54,000 £42,500
Average salary % change year-on-year
-21.29% +27.05%
90% offered a salary of more than £32,500 £22,500 £23,000
10% offered a salary of more than £55,000 £51,000 £54,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

1st Line Support
Jobs Demand Trend in Enfield

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Enfield region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Enfield

1st Line Support
Salary Trend in Enfield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Enfield region.

1st Line Support Salary Trend in Enfield

1st Line Support
Top 15 Related IT Skills in Enfield

For the 6 months to 21 August 2014, IT jobs across the Enfield region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 3 (100.00%) Windows
2 2 (66.67%) MCSE
2 2 (66.67%) MCSA
2 2 (66.67%) MS Excel
2 2 (66.67%) MS Exchange
2 2 (66.67%) Microsoft Certification
2 2 (66.67%) VMware
2 2 (66.67%) MCITP
2 2 (66.67%) VMware Infrastructure
3 1 (33.33%) Windows XP
3 1 (33.33%) Remedy
3 1 (33.33%) Retail
3 1 (33.33%) Security Cleared
3 1 (33.33%) Windows 7
3 1 (33.33%) ServiceNow

1st Line Support
Top Related IT Skills in Enfield by Category

For the 6 months to 21 August 2014, IT jobs across the Enfield region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
Applications
1 2 (66.67%) MS Excel
General
1 1 (33.33%) Retail
Operating Systems
1 3 (100.00%) Windows
2 1 (33.33%) Windows XP
2 1 (33.33%) Windows 7
Qualifications
1 2 (66.67%) MCSE
1 2 (66.67%) MCSA
1 2 (66.67%) Microsoft Certification
1 2 (66.67%) MCITP
2 1 (33.33%) Security Cleared
System Software
1 2 (66.67%) VMware Infrastructure
Vendors
1 2 (66.67%) VMware
2 1 (33.33%) ServiceNow
2 1 (33.33%) Remedy