The table below looks at the statistics for the 2nd Line Support Technician role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Technician in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Second Line Support Technician
Rank - - 85
Permanent jobs requiring a 2nd Line Support Technician 0 0 2
As % of all permanent IT jobs located in Essex - - 0.21%
As % of the Job Titles category - - 0.21%
Number of salaries quoted 0 0 2
Average salary - - £22,500
UK excluding London average salary £26,750 £23,750 £21,000
% change year-on-year
+12.63% +13.09%
2nd Line Support Technician
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
1030 1046 940
As % of all permanent IT jobs located in Essex 95.02% 95.96% 97.01%
Number of salaries quoted 830 837 815
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £24,500 £27,500 £22,500
10% offered a salary of more than £60,000 £55,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Technician
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Technician in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in Essex

2nd Line Support Technician
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the Essex region.

2nd Line Support Technician Salary Trend in Essex

2nd Line Support Technician
Top 30 Related IT Skills in Essex

For the 6 months to 18 September 2014, IT jobs across the Essex region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title.

1 9 (100.00%) Windows
1 9 (100.00%) MS Office
1 9 (100.00%) TCP/IP
2 8 (88.89%) Microsoft
3 7 (77.78%) VMware
4 6 (66.67%) IP Telephony
4 6 (66.67%) VLAN
4 6 (66.67%) Network Security
4 6 (66.67%) Windows Server 2008
4 6 (66.67%) vSphere
4 6 (66.67%) ITIL
4 6 (66.67%) Windows XP
4 6 (66.67%) MS Exchange
4 6 (66.67%) Citrix
4 6 (66.67%) Microsoft Certification
4 6 (66.67%) ITIL Certification
4 6 (66.67%) Windows Server 2003
5 3 (33.33%) DHCP
5 3 (33.33%) DNS
6 2 (22.22%) Internet
6 2 (22.22%) Symantec
6 2 (22.22%) Norton AntiVirus
6 2 (22.22%) Sophos
6 2 (22.22%) Veritas
6 2 (22.22%) Backup Exec
6 2 (22.22%) Management Information System
7 1 (11.11%) SQL
7 1 (11.11%) Active Directory
7 1 (11.11%) Veeam
7 1 (11.11%) Data Protection

2nd Line Support Technician
Top Related IT Skills in Essex by Category

For the 6 months to 18 September 2014, IT jobs across the Essex region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (66.67%) MS Exchange
Applications
1 9 (100.00%) MS Office
Communications & Networking
1 9 (100.00%) TCP/IP
2 6 (66.67%) IP Telephony
2 6 (66.67%) VLAN
2 6 (66.67%) Network Security
3 3 (33.33%) DHCP
3 3 (33.33%) DNS
4 2 (22.22%) Internet
Miscellaneous
1 2 (22.22%) Management Information System
Operating Systems
1 9 (100.00%) Windows
2 6 (66.67%) Windows Server 2008
2 6 (66.67%) Windows XP
2 6 (66.67%) Windows Server 2003
Processes & Methodologies
1 6 (66.67%) ITIL
2 1 (11.11%) Data Protection
Programming Languages
1 1 (11.11%) SQL
Qualifications
1 6 (66.67%) Microsoft Certification
1 6 (66.67%) ITIL Certification
System Software
1 6 (66.67%) vSphere
2 1 (11.11%) Active Directory
Systems Management
1 2 (22.22%) Norton AntiVirus
1 2 (22.22%) Backup Exec
Vendors
1 8 (88.89%) Microsoft
2 7 (77.78%) VMware
3 6 (66.67%) Citrix
4 2 (22.22%) Symantec
4 2 (22.22%) Sophos
4 2 (22.22%) Veritas
5 1 (11.11%) Veeam