The table below looks at the statistics for the 2nd Line Support Technician role in IT jobs advertised for the Essex region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Technician in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 96 98 111
Rank change year-on-year
+2 +13
Permanent jobs requiring a 2nd Line Support Technician 1 2 2
As % of all permanent IT jobs located in Essex 0.100% 0.15% 0.14%
As % of the Job Titles category 0.10% 0.16% 0.15%
Number of salaries quoted 1 2 2
Average salary £25,000 £31,500 £32,000
Average salary % change year-on-year
-20.63% -1.56%
UK excluding London average salary £23,000 £20,875 £22,250
% change year-on-year
+10.17% -6.17%
2nd Line Support Technician
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Essex
Permanent IT job ads with a match in the
Job Titles category
971 1273 1378
As % of all permanent IT jobs located in Essex 96.91% 97.70% 96.84%
Number of salaries quoted 767 1036 1110
Average salary £42,500 £40,000 £45,000
Average salary % change year-on-year
+6.25% -11.11%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Technician
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Technician in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in Essex

2nd Line Support Technician
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the Essex region.

2nd Line Support Technician Salary Trend in Essex

2nd Line Support Technician
Job Locations in Essex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Technician within the Essex region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basildon - 1 £25,000 -
2nd Line Support Technician
East of England

2nd Line Support Technician
Top 14 Related IT Skills in Essex

For the 6 months to 30 April 2016, IT jobs across the Essex region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) MS Exchange
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Terminal Services
1 1 (100.00%) VMware
1 1 (100.00%) CMDB
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) XenApp
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows Server

2nd Line Support Technician
Top Related IT Skills in Essex by Category

For the 6 months to 30 April 2016, IT jobs across the Essex region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) MS Exchange
Miscellaneous
1 1 (100.00%) CMDB
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) ITIL
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) Terminal Services
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) XenApp
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Citrix
1 1 (100.00%) Microsoft
1 1 (100.00%) VMware