Customer Service Jobs in Fife

Customer Service
Scotland > Fife

The following table provides summary statistics for permanent job vacancies advertised in Fife with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 9 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 21 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 3 0 0
As % of all permanent jobs advertised in Fife 2.75% - -
As % of the Processes & Methodologies category 3.66% - -
Number of salaries quoted 2 0 0
10th Percentile £24,975 - -
25th Percentile £28,313 - -
Median annual salary (50th Percentile) £36,750 - -
75th Percentile £47,313 - -
90th Percentile £51,925 - -
Scotland median annual salary £35,000 £39,872 £28,500
% change year-on-year -12.22% +39.90% -5.00%

All Process and Methodology Skills
Fife

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Fife with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 82 33 91
As % of all permanent jobs advertised in Fife 75.23% 58.93% 84.26%
Number of salaries quoted 61 19 41
10th Percentile £33,000 £35,000 £26,250
25th Percentile £35,700 £41,250 £32,250
Median annual salary (50th Percentile) £47,500 £48,504 £40,000
Median % change year-on-year -2.07% +21.26% -20.00%
75th Percentile £57,500 £58,750 £53,750
90th Percentile - £70,250 £55,000
Scotland median annual salary £52,500 £57,500 £53,000
% change year-on-year -8.70% +8.49% +8.16%

Customer Service
Job Vacancy Trend in Fife

Job postings citing Customer Service as a proportion of all IT jobs advertised in Fife.

Job vacancy trend for Customer Service in Fife

Customer Service
Salary Trend in Fife

3-month moving average salary quoted in jobs citing Customer Service in Fife.

Salary trend for Customer Service in Fife

Customer Service
Salary Histogram in Fife

Salary distribution for jobs citing Customer Service in Fife over the 6 months to 9 May 2024.

Salary histogram for Customer Service in Fife

Customer Service
Job Locations in Fife

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Fife region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Dunfermline - 1 - - 2
Customer Service
Scotland

Customer Service
Co-occurring Skills and Capabilities in Fife by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Excel
1 1 (33.33%) Microsoft Office
Job Titles
1 1 (33.33%) Analyst
1 1 (33.33%) Graduate
1 1 (33.33%) IT Support
1 1 (33.33%) IT Support Technician
1 1 (33.33%) IT Technician
1 1 (33.33%) Senior
1 1 (33.33%) Senior IT Support
1 1 (33.33%) Senior IT Technician
1 1 (33.33%) Senior Support Technician
1 1 (33.33%) Senior Technician
1 1 (33.33%) Service Analyst
1 1 (33.33%) Service Desk Analyst
1 1 (33.33%) Support Technician
Miscellaneous
1 1 (33.33%) Onboarding
Processes & Methodologies
1 2 (66.67%) Problem-Solving
2 1 (33.33%) Contingency Planning
2 1 (33.33%) Continuous Improvement
2 1 (33.33%) Creative Thinking
2 1 (33.33%) Customer Experience
2 1 (33.33%) Customer Requirements
2 1 (33.33%) Data Analysis
2 1 (33.33%) IT Strategy
2 1 (33.33%) Logistics
2 1 (33.33%) Performance Metrics
2 1 (33.33%) Process Improvement
2 1 (33.33%) Root Cause Analysis
Qualifications
1 1 (33.33%) Degree