Service Desk Team Leader Jobs in Gateshead

Service Desk Team Lead
Tyne and Wear > Gateshead

The median Service Desk Team Lead salary in Gateshead is £33,000 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 12 - 5
Rank change year-on-year - - -
Permanent jobs requiring a Service Desk Team Leader 2 0 2
As % of all permanent jobs advertised in Gateshead 4.65% - 8.33%
As % of the Job Titles category 4.76% - 8.70%
Number of salaries quoted 2 0 2
10th Percentile - - £26,600
25th Percentile £31,500 - £27,125
Median annual salary (50th Percentile) £33,000 - £29,500
75th Percentile £34,500 - £32,125
90th Percentile - - £32,800
Tyne and Wear median annual salary £35,000 £43,750 £29,000
% change year-on-year -20.00% +50.86% -

All Permanent IT Job Vacancies
Gateshead

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Gateshead. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Gateshead with a recognized job title 42 27 23
% of permanent jobs with a recognized job title 97.67% 51.92% 95.83%
Number of salaries quoted 32 11 15
10th Percentile £21,194 £23,750 £15,000
25th Percentile £26,438 £26,500 £20,000
Median annual salary (50th Percentile) £34,000 £32,500 £23,000
Median % change year-on-year +4.62% +41.30% -48.89%
75th Percentile £45,625 £42,500 £33,500
90th Percentile £53,625 £77,500 £42,000
Tyne and Wear median annual salary £47,500 £52,500 £45,000
% change year-on-year -9.52% +16.67% -

Service Desk Team Leader
Job Vacancy Trend in Gateshead

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised in Gateshead.

Job vacancy trend for Service Desk Team Leader in Gateshead

Service Desk Team Leader
Salary Trend in Gateshead

3-month moving average salary quoted in jobs citing Service Desk Team Leader in Gateshead.

Salary trend for Service Desk Team Leader in Gateshead

Service Desk Team Leader Skill Set
Top 24 Co-occurring Skills and Capabilities in Gateshead

For the 6 months to 29 April 2024, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gateshead region featuring Service Desk Team Leader in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) SLA
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Service Management
1 2 (100.00%) Quality Management
1 2 (100.00%) Process Management
1 2 (100.00%) Service Delivery
1 2 (100.00%) Document Management
1 2 (100.00%) Incident Management
1 2 (100.00%) Resource Management
1 2 (100.00%) iPhone
1 2 (100.00%) Trend Analysis
1 2 (100.00%) Microsoft 365
1 2 (100.00%) ServiceNow
1 2 (100.00%) Email Management
1 2 (100.00%) Windows 10
1 2 (100.00%) Self-Motivation
1 2 (100.00%) Major Incident Management
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service
1 2 (100.00%) Nexthink

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities in Gateshead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Social Skills
Miscellaneous
1 2 (100.00%) iPhone
1 2 (100.00%) Self-Motivation
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Document Management
1 2 (100.00%) Email Management
1 2 (100.00%) Incident Management
1 2 (100.00%) ITIL
1 2 (100.00%) Major Incident Management
1 2 (100.00%) Process Management
1 2 (100.00%) Quality Management
1 2 (100.00%) Resource Management
1 2 (100.00%) Service Delivery
1 2 (100.00%) Service Management
1 2 (100.00%) Trend Analysis
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) Nexthink
1 2 (100.00%) ServiceNow