The first table below looks at the demand for the Senior Technical Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Senior Technical Support
Rank 141 - 164
Rank change year-on-year
- 0
Permanent jobs requiring a Senior Technical Support 3 0 3
As % of all permanent IT jobs located in Hertfordshire 0.122% - 0.091%
As % of the Job Titles category 0.130% - 0.097%
Number of salaries quoted 3 0 3
Average salary £34,000 - £28,500
UK excluding London average salary £38,500 £40,000 £37,500
% change year-on-year
-3.75% +6.66%
All Job Titles
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2302 2413 3085
As % of all permanent IT jobs located in Hertfordshire 93.81% 96.37% 93.91%
Number of salaries quoted 1883 1964 2496
Average salary £42,500 £42,500 £41,000
Average salary % change year-on-year
- +3.65%
90% offered a salary of more than £26,000 £25,000 £27,500
10% offered a salary of more than £60,000 £58,500 £59,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Senior Technical Support
East of England

Senior Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Hertfordshire Senior Technical Support Jobs Demand Trend

Senior Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the Hertfordshire region.

Hertfordshire Senior Technical Support Salary Trend

Senior Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the Hertfordshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
St Albans - 3 £34,000 -
Senior Technical Support
East of England

Senior Technical Support
Top 25 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Hertfordshire region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 4 (100.00%) MS Excel
1 4 (100.00%) Microsoft
1 4 (100.00%) Windows
1 4 (100.00%) Degree
2 3 (75.00%) Active Directory
2 3 (75.00%) VMware Infrastructure
2 3 (75.00%) VMware ESXi
2 3 (75.00%) Office 365
2 3 (75.00%) VMware
3 1 (25.00%) ISSMP
3 1 (25.00%) Incident Management
3 1 (25.00%) ISO/IEC 27001
3 1 (25.00%) Windows XP
3 1 (25.00%) ISO 9000
3 1 (25.00%) SLA
3 1 (25.00%) SQL
3 1 (25.00%) ITIL
3 1 (25.00%) HND
3 1 (25.00%) PRINCE2
3 1 (25.00%) Windows 7
3 1 (25.00%) Citrix
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) ITIL Certification
3 1 (25.00%) Problem Management
3 1 (25.00%) MCSE

Senior Technical Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Hertfordshire region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 4 (100.00%) MS Excel
2 3 (75.00%) Office 365
Operating Systems
1 4 (100.00%) Windows
2 1 (25.00%) Windows XP
2 1 (25.00%) Windows 7
Processes & Methodologies
1 1 (25.00%) ITIL
1 1 (25.00%) PRINCE2
1 1 (25.00%) Incident Management
1 1 (25.00%) Problem Management
Programming Languages
1 1 (25.00%) SQL
Qualifications
1 4 (100.00%) Degree
2 1 (25.00%) HND
2 1 (25.00%) MCSE
2 1 (25.00%) Microsoft Certification
2 1 (25.00%) ITIL Certification
2 1 (25.00%) ISSMP
Quality Assurance & Compliance
1 1 (25.00%) ISO 9000
1 1 (25.00%) SLA
1 1 (25.00%) ISO/IEC 27001
System Software
1 3 (75.00%) Active Directory
1 3 (75.00%) VMware Infrastructure
1 3 (75.00%) VMware ESXi
Vendors
1 4 (100.00%) Microsoft
2 3 (75.00%) VMware
3 1 (25.00%) Citrix