1st Line Support Jobs in Hillingdon

First Line Support
West London > Hillingdon

The median First Line Support salary in Hillingdon is £29,000 per year according to job vacancies posted during the 6 months to 11 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 32 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 5 0 0
As % of all permanent jobs advertised in Hillingdon 2.75% - -
As % of the Job Titles category 2.96% - -
Number of salaries quoted 5 0 0
10th Percentile £25,500 - -
25th Percentile £28,500 - -
Median annual salary (50th Percentile) £29,000 - -
75th Percentile £29,500 - -
90th Percentile - - -
West London median annual salary £29,000 £30,750 £28,500
% change year-on-year -5.69% +7.89% +26.67%

All Permanent IT Job Vacancies
Hillingdon

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hillingdon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hillingdon with a recognized job title 169 185 184
% of permanent jobs with a recognized job title 92.86% 95.85% 99.46%
Number of salaries quoted 78 131 101
10th Percentile £26,000 £30,500 £32,000
25th Percentile £28,500 £39,000 £45,000
Median annual salary (50th Percentile) £40,000 £48,687 £55,000
Median % change year-on-year -17.84% -11.48% -15.38%
75th Percentile £57,500 £53,750 £80,000
90th Percentile £82,500 £80,000 £86,250
West London median annual salary £42,500 £50,000 £60,000
% change year-on-year -15.00% -16.67% -

1st Line Support
Job Vacancy Trend in Hillingdon

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Hillingdon.

Job vacancy trend for 1st Line Support in Hillingdon

1st Line Support
Salary Trend in Hillingdon

3-month moving average salary quoted in jobs citing 1st Line Support in Hillingdon.

Salary trend for 1st Line Support in Hillingdon

1st Line Support
Job Locations in Hillingdon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Hillingdon region over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Drayton - 5 £29,000 -
1st Line Support
West London

1st Line Support Skill Set
Top 13 Co-occurring Skills and Capabilities in Hillingdon

For the 6 months to 11 May 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hillingdon region featuring 1st Line Support in the job title.

1 5 (100.00%) Customer Service
2 4 (80.00%) Social Skills
2 4 (80.00%) Microsoft
2 4 (80.00%) Driving Licence
3 1 (20.00%) Self-Motivation
3 1 (20.00%) Microsoft Office
3 1 (20.00%) Microsoft Exchange
3 1 (20.00%) SLA
3 1 (20.00%) Active Directory
3 1 (20.00%) Citrix
3 1 (20.00%) Internet
3 1 (20.00%) Google
3 1 (20.00%) Microsoft 365

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Hillingdon by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Microsoft Exchange
Applications
1 1 (20.00%) Microsoft Office
Cloud Services
1 1 (20.00%) Microsoft 365
Communications & Networking
1 1 (20.00%) Internet
General
1 4 (80.00%) Social Skills
Miscellaneous
1 4 (80.00%) Driving Licence
2 1 (20.00%) Self-Motivation
Processes & Methodologies
1 5 (100.00%) Customer Service
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 1 (20.00%) Active Directory
Vendors
1 4 (80.00%) Microsoft
2 1 (20.00%) Citrix
2 1 (20.00%) Google