The table below looks at the statistics for Service Management skills in IT jobs advertised for the Kingston Upon Thames region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 34 27 30
Rank change year-on-year
-7 +3
Permanent jobs citing Service Management 2 5 4
As % of all permanent IT jobs located in Kingston Upon Thames 1.23% 3.36% 2.35%
As % of the Processes & Methodologies category 1.33% 4.03% 2.80%
Number of salaries quoted 2 5 4
Average salary £38,750 £52,500 £38,500
Average salary % change year-on-year
-26.19% +36.36%
90% offered a salary of more than £35,750 £46,500 £27,400
10% offered a salary of more than £41,750 £52,500 £47,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kingston Upon Thames region.

Processes & Methodologies Category
Kingston Upon Thames
Permanent IT job ads with a match in the
Processes & Methodologies category
150 124 143
As % of all permanent IT jobs located in Kingston Upon Thames 92.02% 83.22% 84.12%
Number of salaries quoted 147 117 135
Average salary £50,000 £47,500 £42,500
Average salary % change year-on-year
+5.26% +11.76%
90% offered a salary of more than £35,000 £27,500 £27,500
10% offered a salary of more than £64,000 £62,500 £60,750
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Kingston Upon Thames

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Kingston Upon Thames region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kingston Upon Thames

Service Management
Salary Trend in Kingston Upon Thames

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Kingston Upon Thames region.

Service Management Salary Trend in Kingston Upon Thames

Service Management
Top 30 Related IT Skills in Kingston Upon Thames

For the 6 months to 26 January 2015, IT jobs across the Kingston Upon Thames region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (65.22%) Service Delivery
2 8 (34.78%) Project Management
2 8 (34.78%) ITIL
2 8 (34.78%) Marketing
2 8 (34.78%) Degree
3 7 (30.43%) Analytical Skills
4 6 (26.09%) User Experience
4 6 (26.09%) Agile Software Development
4 6 (26.09%) Change Control
5 5 (21.74%) Performance Management
5 5 (21.74%) Data Management
6 3 (13.04%) Finance
6 3 (13.04%) Windows
6 3 (13.04%) Active Directory
6 3 (13.04%) Citrix
7 2 (8.70%) SAN
7 2 (8.70%) LAN
7 2 (8.70%) WAN
7 2 (8.70%) DHCP
7 2 (8.70%) DNS
7 2 (8.70%) Linux
7 2 (8.70%) SQL
7 2 (8.70%) SQL Server
7 2 (8.70%) SharePoint
7 2 (8.70%) E-Commerce
7 2 (8.70%) VMware
7 2 (8.70%) VMware ESX
7 2 (8.70%) Firewall
7 2 (8.70%) Cisco
7 2 (8.70%) Microsoft

Service Management
Top Related IT Skills in Kingston Upon Thames by Category

For the 6 months to 26 January 2015, IT jobs across the Kingston Upon Thames region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.70%) SharePoint
2 1 (4.35%) MS Exchange
2 1 (4.35%) Exchange Server 2007
2 1 (4.35%) Exchange Server 2010
Applications
1 1 (4.35%) MS Office
1 1 (4.35%) MS Excel
Cloud Services
1 2 (8.70%) Office 365
Communications & Networking
1 2 (8.70%) LAN
1 2 (8.70%) WAN
1 2 (8.70%) DHCP
1 2 (8.70%) DNS
1 2 (8.70%) IPv4
1 2 (8.70%) SAN
1 2 (8.70%) Firewall
1 2 (8.70%) IP Telephony
1 2 (8.70%) iSCSI
Database & Business Intelligence
1 2 (8.70%) SQL Server
General
1 8 (34.78%) Marketing
2 3 (13.04%) Finance
Job Titles
1 16 (69.57%) Service Manager
2 7 (30.43%) Delivery Manager
2 7 (30.43%) Services Delivery Manager
3 5 (21.74%) Product Manager
4 2 (8.70%) Infrastructure Engineer
5 1 (4.35%) Desktop Support
5 1 (4.35%) Analyst
5 1 (4.35%) Service Analyst
5 1 (4.35%) Service Desk Analyst
Miscellaneous
1 7 (30.43%) Analytical Skills
2 6 (26.09%) User Experience
3 1 (4.35%) Blackberry
3 1 (4.35%) iPhone
Operating Systems
1 3 (13.04%) Windows
2 2 (8.70%) Linux
2 2 (8.70%) Windows Server 2008
2 2 (8.70%) Windows Server 2012
3 1 (4.35%) Windows 7
Processes & Methodologies
1 15 (65.22%) Service Delivery
2 8 (34.78%) ITIL
2 8 (34.78%) Project Management
3 6 (26.09%) Agile Software Development
3 6 (26.09%) Change Control
4 5 (21.74%) Data Management
4 5 (21.74%) Performance Management
5 2 (8.70%) E-Commerce
5 2 (8.70%) Analytics
5 2 (8.70%) Performance Tuning
6 1 (4.35%) Quality Management
6 1 (4.35%) QMS
Programming Languages
1 2 (8.70%) SQL
Qualifications
1 8 (34.78%) Degree
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 3 (13.04%) Active Directory
2 2 (8.70%) VMware ESX
2 2 (8.70%) VMware Infrastructure
2 2 (8.70%) Hyper-V
2 2 (8.70%) Xsan
Vendors
1 3 (13.04%) Citrix
2 2 (8.70%) Cisco
2 2 (8.70%) Microsoft
2 2 (8.70%) VMware
3 1 (4.35%) Remedy