The table below looks at the statistics for Service Management skills in IT jobs advertised for the Kingston Upon Thames region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 37 36 29
Rank change year-on-year
-1 -7
Permanent jobs citing Service Management 5 2 6
As % of all permanent IT jobs located in Kingston Upon Thames 2.19% 1.19% 3.95%
As % of the Processes & Methodologies category 2.31% 1.27% 4.58%
Number of salaries quoted 5 2 6
Average salary £38,447 £38,750 £52,500
Average salary % change year-on-year
-0.78% -26.19%
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kingston Upon Thames region.

Processes & Methodologies Category
Kingston Upon Thames
Permanent IT job ads with a match in the
Processes & Methodologies category
216 158 131
As % of all permanent IT jobs located in Kingston Upon Thames 94.74% 94.05% 86.18%
Number of salaries quoted 199 156 122
Average salary £45,000 £50,000 £47,500
Average salary % change year-on-year
-10.00% +5.26%
90% offered a salary of more than £34,325 £32,500 £30,000
10% offered a salary of more than £59,250 £60,000 £65,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Kingston Upon Thames

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Kingston Upon Thames region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kingston Upon Thames

Service Management
Salary Trend in Kingston Upon Thames

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Kingston Upon Thames region.

Service Management Salary Trend in Kingston Upon Thames

Service Management
Top 30 Related IT Skills in Kingston Upon Thames

For the 6 months to 5 February 2016, IT jobs across the Kingston Upon Thames region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 12 (80.00%) ITIL
2 9 (60.00%) Continuous Improvement
3 5 (33.33%) Business Intelligence
4 4 (26.67%) Configuration Management
4 4 (26.67%) ITIL V3
5 3 (20.00%) SQL Server Reporting Services
5 3 (20.00%) Management Information System
5 3 (20.00%) VMware
5 3 (20.00%) SQL Server Integration Services
5 3 (20.00%) Incident Management
5 3 (20.00%) Web Development
5 3 (20.00%) Problem Management
5 3 (20.00%) VMware Infrastructure
5 3 (20.00%) ITIL Foundation Certificate
5 3 (20.00%) Mentoring
5 3 (20.00%) Data Centre
5 3 (20.00%) Identity Access Management
5 3 (20.00%) Service Delivery
5 3 (20.00%) Microsoft
5 3 (20.00%) BizTalk Server
5 3 (20.00%) Unix
5 3 (20.00%) Windows
5 3 (20.00%) SharePoint
5 3 (20.00%) C#
5 3 (20.00%) SQL
5 3 (20.00%) T-SQL
5 3 (20.00%) .NET
5 3 (20.00%) SQL Server
5 3 (20.00%) Web Services
6 2 (13.33%) ITSM

Service Management
Top Related IT Skills in Kingston Upon Thames by Category

For the 6 months to 5 February 2016, IT jobs across the Kingston Upon Thames region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) BizTalk Server
1 3 (20.00%) SharePoint
Applications
1 2 (13.33%) MS PowerPoint
Database & Business Intelligence
1 3 (20.00%) SQL Server
1 3 (20.00%) SQL Server Integration Services
1 3 (20.00%) SQL Server Reporting Services
Job Titles
1 4 (26.67%) Analyst
1 4 (26.67%) Change Analyst
1 4 (26.67%) Configuration Analyst
2 3 (20.00%) Developer
2 3 (20.00%) Service Desk Team Leader
2 3 (20.00%) Team Leader
2 3 (20.00%) Technical Leader
2 3 (20.00%) Web Developer
3 2 (13.33%) Administrator
3 2 (13.33%) IT Administrator
Libraries, Frameworks & Software Standards
1 3 (20.00%) .NET
1 3 (20.00%) Web Services
Miscellaneous
1 3 (20.00%) Data Centre
1 3 (20.00%) Management Information System
Operating Systems
1 3 (20.00%) Unix
1 3 (20.00%) Windows
Processes & Methodologies
1 12 (80.00%) ITIL
2 9 (60.00%) Continuous Improvement
3 5 (33.33%) Business Intelligence
4 4 (26.67%) Configuration Management
4 4 (26.67%) ITIL V3
5 3 (20.00%) Identity Access Management
5 3 (20.00%) Incident Management
5 3 (20.00%) Mentoring
5 3 (20.00%) Problem Management
5 3 (20.00%) Service Delivery
5 3 (20.00%) Web Development
6 2 (13.33%) Analytics
6 2 (13.33%) ITSM
Programming Languages
1 3 (20.00%) C#
1 3 (20.00%) SQL
1 3 (20.00%) T-SQL
Qualifications
1 3 (20.00%) ITIL Foundation Certificate
System Software
1 3 (20.00%) VMware Infrastructure
Vendors
1 3 (20.00%) Microsoft
1 3 (20.00%) VMware