The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 24 23 33
Rank change year-on-year
-1 +10
Permanent jobs requiring a Support Analyst 14 20 10
As % of all permanent IT jobs located in Luton 6.28% 6.69% 3.25%
As % of the Job Titles category 6.93% 6.85% 3.34%
Number of salaries quoted 12 20 10
Average salary £44,500 £28,500 £35,000
Average salary % change year-on-year
+56.14% -18.57%
90% offered a salary of more than £42,500 £22,450 £34,075
10% offered a salary of more than £51,700 £47,500 £44,800
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Luton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Luton
Permanent IT job ads with a match in the
Job Titles category
202 292 299
As % of all permanent IT jobs located in Luton 90.58% 97.66% 97.08%
Number of salaries quoted 168 216 275
Average salary £45,000 £40,500 £42,500
Average salary % change year-on-year
+11.11% -4.70%
90% offered a salary of more than £32,500 £26,000 £27,500
10% offered a salary of more than £62,500 £62,500 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Luton region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Luton

Support Analyst
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Luton region.

Support Analyst Salary Trend in Luton

Support Analyst
Salary Histogram in Luton

This chart provides a salary histogram for IT jobs citing Support Analyst across the Luton region over the 3 months to 11 February 2016.

Support Analyst Salary Histogram in Luton

Support Analyst
Top 30 Related IT Skills in Luton

For the 6 months to 11 February 2016, IT jobs across the Luton region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 17 (73.91%) Windows
2 14 (60.87%) ITIL
3 12 (52.17%) Unix
3 12 (52.17%) Oracle
3 12 (52.17%) SLA
3 12 (52.17%) Apache
3 12 (52.17%) Tomcat
3 12 (52.17%) Linux
4 11 (47.83%) JBoss
4 11 (47.83%) Shell Script
4 11 (47.83%) IIS
4 11 (47.83%) MySQL
5 7 (30.43%) Change Management
6 6 (26.09%) Electronics
6 6 (26.09%) CMS
6 6 (26.09%) VMware
6 6 (26.09%) C
6 6 (26.09%) CRM
6 6 (26.09%) Microsoft
6 6 (26.09%) Active Directory
6 6 (26.09%) Citrix
6 6 (26.09%) Microsoft Certification
6 6 (26.09%) Billing
6 6 (26.09%) Performance Management
6 6 (26.09%) VMware Infrastructure
6 6 (26.09%) Spreadsheet
7 5 (21.74%) Service Delivery
8 3 (13.04%) Incident Management
8 3 (13.04%) ITIL Certification
8 3 (13.04%) Foreign Exchange (FX)

Support Analyst
Top Related IT Skills in Luton by Category

For the 6 months to 11 February 2016, IT jobs across the Luton region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (52.17%) Apache
1 12 (52.17%) Tomcat
2 11 (47.83%) IIS
2 11 (47.83%) JBoss
3 6 (26.09%) CMS
Applications
1 6 (26.09%) Spreadsheet
Business Applications
1 1 (4.35%) SAP CO
1 1 (4.35%) SAP FI
1 1 (4.35%) SAP FI/CO
Database & Business Intelligence
1 11 (47.83%) MySQL
Development Applications
1 1 (4.35%) PowerBuilder
General
1 6 (26.09%) Billing
1 6 (26.09%) Electronics
2 2 (8.70%) Finance
3 1 (4.35%) Manufacturing
3 1 (4.35%) Retail
Libraries, Frameworks & Software Standards
1 1 (4.35%) CSS
1 1 (4.35%) HTML
1 1 (4.35%) J2EE
Miscellaneous
1 3 (13.04%) Foreign Exchange (FX)
Operating Systems
1 17 (73.91%) Windows
2 12 (52.17%) Linux
2 12 (52.17%) Unix
3 1 (4.35%) Solaris
Processes & Methodologies
1 14 (60.87%) ITIL
2 7 (30.43%) Change Management
3 6 (26.09%) CRM
3 6 (26.09%) Performance Management
4 5 (21.74%) Service Delivery
5 3 (13.04%) Incident Management
6 2 (8.70%) Problem Management
6 2 (8.70%) Project Management
6 2 (8.70%) Service Management
7 1 (4.35%) Business Intelligence
7 1 (4.35%) Stakeholder Management
Programming Languages
1 11 (47.83%) Shell Script
2 6 (26.09%) C
3 1 (4.35%) Java
3 1 (4.35%) PL/SQL
3 1 (4.35%) SQL
3 1 (4.35%) T-SQL
3 1 (4.35%) VB
Qualifications
1 6 (26.09%) Microsoft Certification
2 3 (13.04%) ITIL Certification
3 1 (4.35%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (52.17%) SLA
System Software
1 6 (26.09%) Active Directory
1 6 (26.09%) VMware Infrastructure
Vendors
1 12 (52.17%) Oracle
2 6 (26.09%) Citrix
2 6 (26.09%) Microsoft
2 6 (26.09%) VMware
3 1 (4.35%) SAP
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