The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Desktop Support
Rank 31 - 50
Rank change year-on-year
- 0
Permanent jobs requiring a Desktop Support 4 0 2
As % of all permanent IT jobs located in Norwich 2.70% - 0.68%
As % of the Job Titles category 2.80% - 0.68%
Number of salaries quoted 4 0 2
Average salary £25,000 - £24,750
90% offered a salary of more than £22,650 - £22,950
10% offered a salary of more than £31,900 - £26,550
UK excluding London average salary £26,500 £25,000 £24,000
% change year-on-year
+6.00% +4.16%
Desktop Support
Norfolk

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Norwich region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Norwich
Permanent IT job ads with a match in the
Job Titles category
143 232 294
As % of all permanent IT jobs located in Norwich 96.62% 99.57% 99.32%
Number of salaries quoted 120 201 281
Average salary £34,000 £32,500 £35,000
Average salary % change year-on-year
+4.61% -7.14%
90% offered a salary of more than £22,500 £22,500 £25,000
10% offered a salary of more than £49,500 £45,000 £48,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Desktop Support
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Norwich region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Norwich

Desktop Support
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Norwich region.

Desktop Support Salary Trend in Norwich

Desktop Support
Top 30 Related IT Skills in Norwich

For the 6 months to 28 August 2015, IT jobs across the Norwich region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 6 (85.71%) Windows
2 5 (71.43%) LAN
2 5 (71.43%) WAN
3 4 (57.14%) MCP
3 4 (57.14%) Line Management
4 3 (42.86%) Mentoring
4 3 (42.86%) Coaching
4 3 (42.86%) Knowledge Management
4 3 (42.86%) QA
4 3 (42.86%) Windows 7
4 3 (42.86%) SLA
4 3 (42.86%) Finance
5 2 (28.57%) Windows XP
5 2 (28.57%) MS Exchange
5 2 (28.57%) Microsoft
5 2 (28.57%) ITIL
5 2 (28.57%) VPN
5 2 (28.57%) Office 365
6 1 (14.29%) Windows 8
6 1 (14.29%) Windows Server 2012
6 1 (14.29%) Exchange Server 2013
6 1 (14.29%) ITIL Foundation Certificate
6 1 (14.29%) Analytical Skills
6 1 (14.29%) Windows Vista
6 1 (14.29%) Exchange Server 2010
6 1 (14.29%) Exchange Server 2007
6 1 (14.29%) Time Management
6 1 (14.29%) Windows Server 2008
6 1 (14.29%) DNS
6 1 (14.29%) Linux

Desktop Support
Top Related IT Skills in Norwich by Category

For the 6 months to 28 August 2015, IT jobs across the Norwich region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) MS Exchange
2 1 (14.29%) Exchange Server 2007
2 1 (14.29%) Exchange Server 2010
2 1 (14.29%) Exchange Server 2013
Applications
1 1 (14.29%) MS Excel
Cloud Services
1 2 (28.57%) Office 365
Communications & Networking
1 5 (71.43%) LAN
1 5 (71.43%) WAN
2 2 (28.57%) VPN
3 1 (14.29%) DNS
General
1 3 (42.86%) Finance
Miscellaneous
1 1 (14.29%) Blackberry
1 1 (14.29%) Analytical Skills
Operating Systems
1 6 (85.71%) Windows
2 3 (42.86%) Windows 7
3 2 (28.57%) Windows XP
4 1 (14.29%) Windows Vista
4 1 (14.29%) Windows Server 2008
4 1 (14.29%) Linux
4 1 (14.29%) Windows 8
4 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 4 (57.14%) Line Management
2 3 (42.86%) Mentoring
2 3 (42.86%) Coaching
2 3 (42.86%) Knowledge Management
3 2 (28.57%) ITIL
4 1 (14.29%) Migration
4 1 (14.29%) Time Management
Qualifications
1 4 (57.14%) MCP
2 1 (14.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (42.86%) SLA
1 3 (42.86%) QA
Vendors
1 2 (28.57%) Microsoft
2 1 (14.29%) HP
2 1 (14.29%) Dell
2 1 (14.29%) Cisco