1st Line Support Jobs in Nottingham

First Line Support
Nottinghamshire > Nottingham

The median First Line Support salary in Nottingham is £24,500 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 56 - 78
Rank change year-on-year - - +5
Permanent jobs requiring a 1st Line Support 14 0 12
As % of all permanent jobs advertised in Nottingham 1.72% - 1.44%
As % of the Job Titles category 1.78% - 1.49%
Number of salaries quoted 14 0 12
10th Percentile - - £20,350
25th Percentile £21,250 - £23,500
Median annual salary (50th Percentile) £24,500 - £26,000
Median % change year-on-year - - +36.84%
75th Percentile £27,500 - £27,500
90th Percentile - - -
Nottinghamshire median annual salary £25,000 - £26,000
% change year-on-year - - +36.84%

All Permanent IT Job Vacancies
Nottingham

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Nottingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Nottingham with a recognized job title 785 513 805
% of permanent jobs with a recognized job title 96.20% 90.32% 96.41%
Number of salaries quoted 602 397 601
10th Percentile £30,000 £34,050 £26,500
25th Percentile £38,750 £45,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +5.26%
75th Percentile £62,500 £71,250 £66,250
90th Percentile £75,675 £80,000 £77,500
Nottinghamshire median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% +11.11%

1st Line Support
Job Vacancy Trend in Nottingham

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Nottingham.

Job vacancy trend for 1st Line Support in Nottingham

1st Line Support
Salary Trend in Nottingham

3-month moving average salary quoted in jobs citing 1st Line Support in Nottingham.

Salary trend for 1st Line Support in Nottingham

1st Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Nottingham

For the 6 months to 4 May 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Nottingham region featuring 1st Line Support in the job title.

1 14 (100.00%) Customer Service
2 13 (92.86%) ITIL
2 13 (92.86%) Microsoft
3 11 (78.57%) Windows
3 11 (78.57%) Microsoft 365
4 9 (64.29%) ServiceNow
4 9 (64.29%) Active Directory
4 9 (64.29%) ITSM
5 7 (50.00%) Social Skills
5 7 (50.00%) Impact Assessments
6 6 (42.86%) Microsoft Office
6 6 (42.86%) Inclusion and Diversity
6 6 (42.86%) Collaborative Working
6 6 (42.86%) Active Listening
6 6 (42.86%) Mentoring
6 6 (42.86%) Data Centre
6 6 (42.86%) DBS Check
6 6 (42.86%) Degree
6 6 (42.86%) Service Management
6 6 (42.86%) SLA
6 6 (42.86%) MCP
7 5 (35.71%) Apple
7 5 (35.71%) Android
8 3 (21.43%) Mac OS
8 3 (21.43%) Veeam
8 3 (21.43%) Apple iOS
8 3 (21.43%) Windows 10
8 3 (21.43%) Jamf Pro
9 2 (14.29%) Accessibility
10 1 (7.14%) Self-Motivation

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Nottingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (42.86%) Microsoft Office
2 1 (7.14%) Spreadsheet
Cloud Services
1 11 (78.57%) Microsoft 365
General
1 7 (50.00%) Social Skills
2 6 (42.86%) Inclusion and Diversity
Miscellaneous
1 6 (42.86%) Data Centre
2 1 (7.14%) Self-Motivation
Operating Systems
1 11 (78.57%) Windows
2 5 (35.71%) Android
3 3 (21.43%) Apple iOS
3 3 (21.43%) Mac OS
3 3 (21.43%) Windows 10
Processes & Methodologies
1 14 (100.00%) Customer Service
2 13 (92.86%) ITIL
3 9 (64.29%) ITSM
4 7 (50.00%) Impact Assessments
5 6 (42.86%) Active Listening
5 6 (42.86%) Collaborative Working
5 6 (42.86%) Mentoring
5 6 (42.86%) Service Management
6 1 (7.14%) Problem-Solving
6 1 (7.14%) Service Delivery
Qualifications
1 6 (42.86%) DBS Check
1 6 (42.86%) Degree
1 6 (42.86%) MCP
Quality Assurance & Compliance
1 6 (42.86%) SLA
2 2 (14.29%) Accessibility
System Software
1 9 (64.29%) Active Directory
Systems Management
1 3 (21.43%) Jamf Pro
Vendors
1 13 (92.86%) Microsoft
2 9 (64.29%) ServiceNow
3 5 (35.71%) Apple
4 3 (21.43%) Veeam