The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Nottingham region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 88 79 65
Rank change year-on-year
-9 -14
Permanent jobs requiring a Technical Support 3 10 20
As % of all permanent IT jobs located in Nottingham 0.30% 1.04% 1.85%
As % of the Job Titles category 0.30% 1.10% 1.97%
Number of salaries quoted 2 3 20
Average salary £29,250 £35,000 £22,500
Average salary % change year-on-year
-16.42% +55.55%
90% offered a salary of more than £22,650 £25,186 £22,425
10% offered a salary of more than £35,850 £35,000 £28,450
UK excluding London average salary £30,000 £30,750 £30,000
% change year-on-year
-2.43% +2.50%
Technical Support
Nottinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Nottingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Nottingham
Permanent IT job ads with a match in the
Job Titles category
984 910 1017
As % of all permanent IT jobs located in Nottingham 96.85% 94.79% 93.82%
Number of salaries quoted 781 761 799
Average salary £35,000 £35,000 £40,000
Average salary % change year-on-year
- -12.50%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Nottingham

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Nottingham region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Nottingham

Technical Support
Salary Trend in Nottingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Nottingham region.

Technical Support Salary Trend in Nottingham

Technical Support
Salary Histogram in Nottingham

This chart provides a salary histogram for IT jobs citing Technical Support across the Nottingham region over the 3 months to 29 August 2014.

Technical Support Salary Histogram in Nottingham

Technical Support
Top 30 Related IT Skills in Nottingham

For the 6 months to 29 August 2014, IT jobs across the Nottingham region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 4 (50.00%) Windows
2 3 (37.50%) LAN
2 3 (37.50%) SQL
2 3 (37.50%) SQL Server
2 3 (37.50%) IIS
2 3 (37.50%) ITIL
2 3 (37.50%) Microsoft
2 3 (37.50%) Active Directory
2 3 (37.50%) Computer Science
3 2 (25.00%) SCCM
3 2 (25.00%) IBM
3 2 (25.00%) Degree
3 2 (25.00%) Windows 7
3 2 (25.00%) Windows Server 2008
3 2 (25.00%) Management Information System
3 2 (25.00%) UNIX
3 2 (25.00%) ASP.NET
3 2 (25.00%) DB2
3 2 (25.00%) .NET
3 2 (25.00%) C#
3 2 (25.00%) HTML
3 2 (25.00%) WAN
3 2 (25.00%) SLA
3 2 (25.00%) Linux
3 2 (25.00%) MS Excel
4 1 (12.50%) ERP
4 1 (12.50%) Windows XP
4 1 (12.50%) MS Exchange
4 1 (12.50%) JBoss
4 1 (12.50%) Apache

Technical Support
Top Related IT Skills in Nottingham by Category

For the 6 months to 29 August 2014, IT jobs across the Nottingham region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) IIS
2 1 (12.50%) Apache
2 1 (12.50%) Tomcat
2 1 (12.50%) MS Exchange
2 1 (12.50%) WebSphere
2 1 (12.50%) Exchange Server 2010
Applications
1 2 (25.00%) MS Excel
2 1 (12.50%) MS Office
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 3 (37.50%) LAN
2 2 (25.00%) WAN
3 1 (12.50%) TCP/IP
3 1 (12.50%) SAN
3 1 (12.50%) Wireless
3 1 (12.50%) Cisco IOS
3 1 (12.50%) Network Security
3 1 (12.50%) VoIP
Database & Business Intelligence
1 3 (37.50%) SQL Server
2 2 (25.00%) DB2
3 1 (12.50%) DataStage
3 1 (12.50%) SQL Server 2005
3 1 (12.50%) SQL Server 2008
3 1 (12.50%) Couchbase
3 1 (12.50%) IBM InfoSphere
3 1 (12.50%) Relational Database
3 1 (12.50%) MySQL
General
1 1 (12.50%) Marketing
Libraries, Frameworks & Software Standards
1 2 (25.00%) HTML
1 2 (25.00%) .NET
1 2 (25.00%) ASP.NET
2 1 (12.50%) CSS
2 1 (12.50%) XML
2 1 (12.50%) WebSphere MQ
2 1 (12.50%) Middleware
2 1 (12.50%) .NET Framework
2 1 (12.50%) Java EE
Miscellaneous
1 3 (37.50%) Computer Science
2 2 (25.00%) Management Information System
3 1 (12.50%) VSAM
3 1 (12.50%) HACMP
3 1 (12.50%) Blackberry
3 1 (12.50%) Mainframe
3 1 (12.50%) Credit Risk
3 1 (12.50%) Open Source
Operating Systems
1 4 (50.00%) Windows
2 2 (25.00%) Windows Server 2008
2 2 (25.00%) Windows 7
2 2 (25.00%) Linux
2 2 (25.00%) UNIX
3 1 (12.50%) Windows XP
3 1 (12.50%) zOS
3 1 (12.50%) Windows Server 2003
3 1 (12.50%) AIX
3 1 (12.50%) Solaris
Processes & Methodologies
1 3 (37.50%) ITIL
2 1 (12.50%) ERP
2 1 (12.50%) Disaster Recovery
2 1 (12.50%) Migration
Programming Languages
1 3 (37.50%) SQL
2 2 (25.00%) C#
3 1 (12.50%) COBOL
3 1 (12.50%) Java
3 1 (12.50%) JavaScript
3 1 (12.50%) VB
3 1 (12.50%) Shell Script
3 1 (12.50%) JCL
Qualifications
1 2 (25.00%) Degree
2 1 (12.50%) Microsoft Certification
2 1 (12.50%) ITIL Certification
2 1 (12.50%) IBM AIX Certification
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 3 (37.50%) Active Directory
2 1 (12.50%) VMware ESX
2 1 (12.50%) VMware Infrastructure
2 1 (12.50%) vSphere
2 1 (12.50%) PowerHA
Systems Management
1 2 (25.00%) SCCM
2 1 (12.50%) DameWare
Vendors
1 3 (37.50%) Microsoft
2 2 (25.00%) IBM
3 1 (12.50%) Oracle
3 1 (12.50%) JBoss
3 1 (12.50%) Cisco
3 1 (12.50%) Red Hat
3 1 (12.50%) McAfee
3 1 (12.50%) VMware