The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Analyst
Rank 20 38 53
Rank change year-on-year
+18 +15
Permanent jobs requiring a Service Analyst 30 7 10
As % of all permanent IT jobs located in Peterborough 8.38% 2.25% 2.51%
As % of the Job Titles category 8.98% 2.28% 2.69%
Number of salaries quoted 13 7 10
Average salary £21,910 £24,000 £25,500
Average salary % change year-on-year
-8.70% -5.88%
90% offered a salary of more than £18,000 £22,300 £19,000
10% offered a salary of more than £32,500 £24,500 £25,650
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Peterborough
Permanent IT job ads with a match in the
Job Titles category
334 307 372
As % of all permanent IT jobs located in Peterborough 93.30% 98.71% 93.23%
Number of salaries quoted 248 280 331
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £22,500 £25,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Peterborough

Service Analyst
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Peterborough region.

Service Analyst Salary Trend in Peterborough

Service Analyst
Salary Histogram in Peterborough

This chart provides a salary histogram for IT jobs citing Service Analyst across the Peterborough region over the 3 months to 19 December 2014.

Service Analyst Salary Histogram in Peterborough

Service Analyst
Top 30 Related IT Skills in Peterborough

For the 6 months to 19 December 2014, IT jobs across the Peterborough region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 32 (86.49%) ITIL
2 27 (72.97%) Windows
3 20 (54.05%) Microsoft
4 19 (51.35%) MS Excel
5 18 (48.65%) Windows XP
6 6 (16.22%) Service Management
6 6 (16.22%) Service Delivery
7 4 (10.81%) MS Office
7 4 (10.81%) Windows 7
7 4 (10.81%) Incident Management
7 4 (10.81%) ITIL Certification
7 4 (10.81%) SLA
8 3 (8.11%) Internet
8 3 (8.11%) Active Directory
9 2 (5.41%) Remedy
9 2 (5.41%) Data Analysis
9 2 (5.41%) Analytical Skills
9 2 (5.41%) Problem Management
9 2 (5.41%) SQL
10 1 (2.70%) Time Management
10 1 (2.70%) ITIL V3
10 1 (2.70%) BMC
10 1 (2.70%) Change Management
10 1 (2.70%) ITSM
10 1 (2.70%) Workflow
10 1 (2.70%) Stakeholder Management
10 1 (2.70%) Remedy ITSM
10 1 (2.70%) MS Exchange
10 1 (2.70%) Blackberry Enterprise Server
10 1 (2.70%) Blackberry

Service Analyst
Top Related IT Skills in Peterborough by Category

For the 6 months to 19 December 2014, IT jobs across the Peterborough region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.70%) MS Exchange
1 1 (2.70%) Blackberry Enterprise Server
Applications
1 19 (51.35%) MS Excel
2 4 (10.81%) MS Office
Business Applications
1 1 (2.70%) Remedy ITSM
Communications & Networking
1 3 (8.11%) Internet
Miscellaneous
1 2 (5.41%) Analytical Skills
2 1 (2.70%) Blackberry
2 1 (2.70%) iPhone
2 1 (2.70%) iPad
Operating Systems
1 27 (72.97%) Windows
2 18 (48.65%) Windows XP
3 4 (10.81%) Windows 7
Processes & Methodologies
1 32 (86.49%) ITIL
2 6 (16.22%) Service Management
2 6 (16.22%) Service Delivery
3 4 (10.81%) Incident Management
4 2 (5.41%) Problem Management
4 2 (5.41%) Data Analysis
5 1 (2.70%) Time Management
5 1 (2.70%) ITIL V3
5 1 (2.70%) Change Management
5 1 (2.70%) ITSM
5 1 (2.70%) Workflow
5 1 (2.70%) Stakeholder Management
Programming Languages
1 2 (5.41%) SQL
Qualifications
1 4 (10.81%) ITIL Certification
Quality Assurance & Compliance
1 4 (10.81%) SLA
System Software
1 3 (8.11%) Active Directory
Vendors
1 20 (54.05%) Microsoft
2 2 (5.41%) Remedy
3 1 (2.70%) BMC
Peterborough, Cambridgeshire
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