Customer Service Jobs in Poole

Customer Service
Dorset > Poole

The following table provides summary statistics for permanent job vacancies advertised in Poole with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 2 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 21 32 33
Rank change year-on-year +11 +1 +3
Permanent jobs citing Customer Service 7 13 10
As % of all permanent jobs advertised in Poole 5.04% 7.03% 4.98%
As % of the Processes & Methodologies category 5.69% 7.18% 5.32%
Number of salaries quoted 3 10 10
10th Percentile £23,631 £22,450 £19,500
25th Percentile £27,332 £22,500 £21,000
Median annual salary (50th Percentile) £34,000 £26,500 £33,366
Median % change year-on-year +28.30% -20.58% +45.07%
75th Percentile £34,500 £33,438 £34,346
90th Percentile - £37,500 £45,000
Dorset median annual salary £26,000 £31,000 £43,500
% change year-on-year -16.13% -28.74% +62.62%

All Process and Methodology Skills
Poole

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Poole with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 123 181 188
As % of all permanent jobs advertised in Poole 88.49% 97.84% 93.53%
Number of salaries quoted 109 141 173
10th Percentile £30,000 £33,000 £32,345
25th Percentile £32,500 £41,250 £38,750
Median annual salary (50th Percentile) £52,500 £47,500 £50,000
Median % change year-on-year +10.53% -5.00% +17.65%
75th Percentile £57,500 £58,750 £67,500
90th Percentile £62,500 £71,250 £75,000
Dorset median annual salary £50,000 £48,000 £50,000
% change year-on-year +4.17% -4.00% +11.11%

Customer Service
Job Vacancy Trend in Poole

Job postings citing Customer Service as a proportion of all IT jobs advertised in Poole.

Job vacancy trend for Customer Service in Poole

Customer Service
Salary Trend in Poole

3-month moving average salary quoted in jobs citing Customer Service in Poole.

Salary trend for Customer Service in Poole

Customer Service
Co-occurring Skills and Capabilities in Poole by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) SharePoint
Applications
1 2 (28.57%) Microsoft Office
2 1 (14.29%) Microsoft Excel
Business Applications
1 1 (14.29%) Dynamics AX
Cloud Services
1 1 (14.29%) Dynamics 365
General
1 3 (42.86%) Finance
1 3 (42.86%) Manufacturing
2 2 (28.57%) Inclusion and Diversity
2 2 (28.57%) Social Skills
3 1 (14.29%) Organisational Skills
Job Titles
1 2 (28.57%) Support Engineer
1 2 (28.57%) Technical Advisor
1 2 (28.57%) Technical Engineer
1 2 (28.57%) Technical Support
1 2 (28.57%) Technical Support Engineer
2 1 (14.29%) Operations Technician
2 1 (14.29%) QA Engineer
2 1 (14.29%) Quality Engineer
Miscellaneous
1 2 (28.57%) Renewable Energy
Processes & Methodologies
1 3 (42.86%) Continuous Improvement
2 2 (28.57%) Coaching
2 2 (28.57%) Commercial Awareness
2 2 (28.57%) Customer Experience
2 2 (28.57%) Customer Requirements
2 2 (28.57%) Presales
3 1 (14.29%) Cost Reduction
3 1 (14.29%) DMAIC
3 1 (14.29%) Internal Audit
3 1 (14.29%) Problem-Solving
3 1 (14.29%) Process Improvement
Qualifications
1 1 (14.29%) DBS Check
Quality Assurance & Compliance
1 1 (14.29%) Disclosure Scotland
1 1 (14.29%) ISO 14001
1 1 (14.29%) ISO 9001
1 1 (14.29%) QA
Systems Management
1 1 (14.29%) Functional Safety
Vendors
1 2 (28.57%) Microsoft