The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 52 60 48
Rank change year-on-year
+8 -12
Permanent jobs requiring a Support Analyst 20 8 12
As % of all permanent IT jobs located in Sheffield 2.87% 1.27% 2.19%
As % of the Job Titles category 2.95% 1.33% 2.27%
Number of salaries quoted 18 6 12
Average salary £35,000 £23,750 £21,000
Average salary % change year-on-year
+47.36% +13.09%
90% offered a salary of more than £19,000 £19,500 £20,500
10% offered a salary of more than £40,000 £40,500 £27,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Sheffield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
677 601 529
As % of all permanent IT jobs located in Sheffield 97.13% 95.40% 96.71%
Number of salaries quoted 601 522 467
Average salary £37,500 £34,750 £33,750
Average salary % change year-on-year
+7.91% +2.96%
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £50,000 £57,500 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Sheffield

Support Analyst
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Sheffield region.

Support Analyst Salary Trend in Sheffield

Support Analyst
Salary Histogram in Sheffield

This chart provides a salary histogram for IT jobs citing Support Analyst across the Sheffield region over the 3 months to 29 May 2015.

Support Analyst Salary Histogram in Sheffield

Support Analyst
Top 30 Related IT Skills in Sheffield

For the 6 months to 29 May 2015, IT jobs across the Sheffield region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 21 (56.76%) SQL
2 19 (51.35%) Windows
3 18 (48.65%) SLA
4 17 (45.95%) Oracle
5 15 (40.54%) Active Directory
6 13 (35.14%) MS Exchange
7 11 (29.73%) Linux
7 11 (29.73%) MS Office
7 11 (29.73%) Citrix
8 10 (27.03%) Fat Client
8 10 (27.03%) Windows 7
8 10 (27.03%) Dell
8 10 (27.03%) Thin Client
8 10 (27.03%) Blackberry
8 10 (27.03%) PL/SQL
9 9 (24.32%) DHCP
9 9 (24.32%) TCP/IP
9 9 (24.32%) DNS
9 9 (24.32%) Blackberry Enterprise Server
9 9 (24.32%) Information Security Management
9 9 (24.32%) Security Management
9 9 (24.32%) Management Information System
9 9 (24.32%) ISMS
9 9 (24.32%) ISO/IEC 27001
9 9 (24.32%) Information Security
9 9 (24.32%) Change Control
9 9 (24.32%) Network Management
10 8 (21.62%) Skype
10 8 (21.62%) Oracle Reports
11 5 (13.51%) SQL Server

Support Analyst
Top Related IT Skills in Sheffield by Category

For the 6 months to 29 May 2015, IT jobs across the Sheffield region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (35.14%) MS Exchange
2 9 (24.32%) Blackberry Enterprise Server
3 3 (8.11%) Exchange Server 2013
4 1 (2.70%) Exchange Server 2010
Applications
1 11 (29.73%) MS Office
2 2 (5.41%) MS Excel
3 1 (2.70%) MS Visio
Communications & Networking
1 9 (24.32%) DHCP
1 9 (24.32%) TCP/IP
1 9 (24.32%) DNS
2 8 (21.62%) Skype
3 1 (2.70%) Broadband
3 1 (2.70%) LAN
3 1 (2.70%) WAN
3 1 (2.70%) Intranet
3 1 (2.70%) SAN
Database & Business Intelligence
1 8 (21.62%) Oracle Reports
2 5 (13.51%) SQL Server
3 4 (10.81%) MySQL
4 1 (2.70%) RDBMS
4 1 (2.70%) Relational Database
Development Applications
1 1 (2.70%) Oracle Forms
General
1 5 (13.51%) Finance
2 1 (2.70%) Legal
2 1 (2.70%) Retail Banking
2 1 (2.70%) Banking
2 1 (2.70%) Retail
Libraries, Frameworks & Software Standards
1 3 (8.11%) .NET
2 2 (5.41%) J2EE
3 1 (2.70%) HTML
Miscellaneous
1 10 (27.03%) Fat Client
1 10 (27.03%) Thin Client
1 10 (27.03%) Blackberry
2 9 (24.32%) Management Information System
3 3 (8.11%) NHS
4 2 (5.41%) Data Centre
Operating Systems
1 19 (51.35%) Windows
2 11 (29.73%) Linux
3 10 (27.03%) Windows 7
4 4 (10.81%) Windows Server 2012
5 1 (2.70%) Windows XP
5 1 (2.70%) UNIX
5 1 (2.70%) SUSE
5 1 (2.70%) Debian
5 1 (2.70%) Windows Server 2003
5 1 (2.70%) Ubuntu
5 1 (2.70%) Windows Server 2008
Processes & Methodologies
1 9 (24.32%) Information Security Management
1 9 (24.32%) Security Management
1 9 (24.32%) ISMS
1 9 (24.32%) Information Security
1 9 (24.32%) Change Control
1 9 (24.32%) Network Management
2 2 (5.41%) Customer Engagement
2 2 (5.41%) Data Management
2 2 (5.41%) ITIL
3 1 (2.70%) RUP
3 1 (2.70%) UML
3 1 (2.70%) Agile Software Development
3 1 (2.70%) Web Development
Programming Languages
1 21 (56.76%) SQL
2 10 (27.03%) PL/SQL
3 5 (13.51%) Java
4 3 (8.11%) Uniface
5 2 (5.41%) JavaScript
5 2 (5.41%) C++
6 1 (2.70%) Python
6 1 (2.70%) COBOL
6 1 (2.70%) C
6 1 (2.70%) C#
6 1 (2.70%) Perl
6 1 (2.70%) VB
6 1 (2.70%) AWK
6 1 (2.70%) Tcl
6 1 (2.70%) Bash Shell
Quality Assurance & Compliance
1 18 (48.65%) SLA
2 9 (24.32%) ISO/IEC 27001
System Software
1 15 (40.54%) Active Directory
2 4 (10.81%) VMware Infrastructure
3 2 (5.41%) XenApp
4 1 (2.70%) Hyper-V
Systems Management
1 1 (2.70%) SCCM
Vendors
1 17 (45.95%) Oracle
2 11 (29.73%) Citrix
3 10 (27.03%) Dell
4 4 (10.81%) VMware
4 4 (10.81%) Microsoft
5 3 (8.11%) Sybase
6 1 (2.70%) Cisco
6 1 (2.70%) Red Hat