The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 29 38 59
Rank change year-on-year
+9 +21
Permanent jobs requiring a Support Analyst 51 15 8
As % of all permanent IT jobs located in Sheffield 6.92% 3.24% 1.35%
As % of the Job Titles category 7.17% 3.39% 1.40%
Number of salaries quoted 25 14 8
Average salary £32,500 £30,000 £20,250
Average salary % change year-on-year
+8.33% +48.14%
90% offered a salary of more than £25,000 £21,000 £19,000
10% offered a salary of more than £38,300 £34,250 £24,950
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Sheffield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
711 443 573
As % of all permanent IT jobs located in Sheffield 96.47% 95.68% 96.95%
Number of salaries quoted 584 380 487
Average salary £35,500 £35,000 £33,000
Average salary % change year-on-year
+1.42% +6.06%
90% offered a salary of more than £25,000 £22,850 £23,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Sheffield

Support Analyst
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Sheffield region.

Support Analyst Salary Trend in Sheffield

Support Analyst
Salary Histogram in Sheffield

This chart provides a salary histogram for IT jobs citing Support Analyst across the Sheffield region over the 3 months to 17 September 2014.

Support Analyst Salary Histogram in Sheffield

Support Analyst
Top 30 Related IT Skills in Sheffield

For the 6 months to 17 September 2014, IT jobs across the Sheffield region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 43 (74.14%) Microsoft
2 36 (62.07%) ITIL
3 34 (58.62%) SQL
3 34 (58.62%) MS Excel
4 30 (51.72%) UNIX
5 26 (44.83%) Apache
6 24 (41.38%) E-Commerce
6 24 (41.38%) Management Information System
6 24 (41.38%) Supplier Management
6 24 (41.38%) Incident Management
7 21 (36.21%) Windows
8 11 (18.97%) Active Directory
9 9 (15.52%) MS Exchange
10 8 (13.79%) MS Office
10 8 (13.79%) Cisco
11 7 (12.07%) DNS
11 7 (12.07%) Citrix
12 6 (10.34%) DHCP
12 6 (10.34%) Windows 7
13 5 (8.62%) SQL Server
13 5 (8.62%) TCP/IP
13 5 (8.62%) Windows Server 2008
13 5 (8.62%) Windows Server 2012
14 4 (6.90%) Java
14 4 (6.90%) SLA
14 4 (6.90%) Windows Server 2003
14 4 (6.90%) Exchange Server 2003
14 4 (6.90%) XenApp
14 4 (6.90%) Exchange Server 2010
15 3 (5.17%) VB

Support Analyst
Top Related IT Skills in Sheffield by Category

For the 6 months to 17 September 2014, IT jobs across the Sheffield region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (44.83%) Apache
2 9 (15.52%) MS Exchange
3 4 (6.90%) Exchange Server 2003
3 4 (6.90%) Exchange Server 2010
4 3 (5.17%) Exchange Server 2013
4 3 (5.17%) Exchange Server 2007
5 2 (3.45%) GlassFish
6 1 (1.72%) WebSphere
6 1 (1.72%) Blackberry Enterprise Server
Applications
1 34 (58.62%) MS Excel
2 8 (13.79%) MS Office
3 2 (3.45%) MS Visio
Business Applications
1 3 (5.17%) Cerner Millennium
2 1 (1.72%) BASE24
2 1 (1.72%) Dynamics AX
Communications & Networking
1 7 (12.07%) DNS
2 6 (10.34%) DHCP
3 5 (8.62%) TCP/IP
4 2 (3.45%) ATM
4 2 (3.45%) LAN
4 2 (3.45%) WAN
4 2 (3.45%) Firewall
4 2 (3.45%) Wireless
Database & Business Intelligence
1 5 (8.62%) SQL Server
2 2 (3.45%) SQL Server 2000
2 2 (3.45%) SQL Server 2005
2 2 (3.45%) SQL Server 2008
Development Applications
1 1 (1.72%) Visual Studio
General
1 3 (5.17%) Legal
2 1 (1.72%) Retail
2 1 (1.72%) Front Office
2 1 (1.72%) Law
Libraries, Frameworks & Software Standards
1 2 (3.45%) .NET
1 2 (3.45%) Application Packaging
2 1 (1.72%) WebSphere Message Broker
2 1 (1.72%) WebSphere MQ
Miscellaneous
1 24 (41.38%) Management Information System
2 3 (5.17%) Enterprise Software
2 3 (5.17%) Analytical Skills
3 2 (3.45%) EFT
4 1 (1.72%) Thin Client
4 1 (1.72%) Blackberry
4 1 (1.72%) PDA
4 1 (1.72%) Fat Client
Operating Systems
1 30 (51.72%) UNIX
2 21 (36.21%) Windows
3 6 (10.34%) Windows 7
4 5 (8.62%) Windows Server 2008
4 5 (8.62%) Windows Server 2012
5 4 (6.90%) Windows Server 2003
6 3 (5.17%) Windows 2000 Server
6 3 (5.17%) Windows 8
6 3 (5.17%) AIX
6 3 (5.17%) Linux
7 1 (1.72%) Windows XP
Processes & Methodologies
1 36 (62.07%) ITIL
2 24 (41.38%) E-Commerce
2 24 (41.38%) Supplier Management
2 24 (41.38%) Incident Management
3 3 (5.17%) Disaster Recovery
4 2 (3.45%) Practice Management
4 2 (3.45%) SOA
4 2 (3.45%) Project Management
4 2 (3.45%) Root Cause Analysis
5 1 (1.72%) Requirements Analysis
5 1 (1.72%) V-Model
5 1 (1.72%) Waterfall
5 1 (1.72%) Service Management
5 1 (1.72%) Service Delivery
5 1 (1.72%) Stakeholder Management
5 1 (1.72%) Agile Software Development
Programming Languages
1 34 (58.62%) SQL
2 4 (6.90%) Java
3 3 (5.17%) VB
4 2 (3.45%) C#
5 1 (1.72%) Perl
Qualifications
1 3 (5.17%) MCP
2 1 (1.72%) Cisco Certification
2 1 (1.72%) ITIL Certification
2 1 (1.72%) Degree
Quality Assurance & Compliance
1 4 (6.90%) SLA
2 1 (1.72%) ISO 9000
System Software
1 11 (18.97%) Active Directory
2 4 (6.90%) XenApp
3 3 (5.17%) vSphere
3 3 (5.17%) VMware Infrastructure
Systems Management
1 1 (1.72%) SCCM
1 1 (1.72%) SCOM
Vendors
1 43 (74.14%) Microsoft
2 8 (13.79%) Cisco
3 7 (12.07%) Citrix
4 3 (5.17%) Cerner
4 3 (5.17%) Remedy
4 3 (5.17%) VMware
4 3 (5.17%) AppSense
4 3 (5.17%) ServiceNow
5 2 (3.45%) IBM
5 2 (3.45%) Pega
Sheffield, South Yorkshire
Broady Limited
Salary: From £19,000 to £21,000 per annum + benefits
Posted: Yesterday