The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 31 39 56
Rank change year-on-year
+8 +17
Permanent jobs requiring a Support Analyst 43 17 8
As % of all permanent IT jobs located in Sheffield 5.83% 3.02% 1.38%
As % of the Job Titles category 6.08% 3.14% 1.43%
Number of salaries quoted 22 17 8
Average salary £30,750 £30,000 £20,250
Average salary % change year-on-year
+2.50% +48.14%
90% offered a salary of more than £25,000 £20,800 £19,000
10% offered a salary of more than £37,250 £34,400 £23,300
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Sheffield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
707 541 559
As % of all permanent IT jobs located in Sheffield 95.80% 96.26% 96.55%
Number of salaries quoted 594 470 483
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.06%
90% offered a salary of more than £25,000 £22,500 £23,500
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Sheffield

Support Analyst
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Sheffield region.

Support Analyst Salary Trend in Sheffield

Support Analyst
Salary Histogram in Sheffield

This chart provides a salary histogram for IT jobs citing Support Analyst across the Sheffield region over the 3 months to 22 August 2014.

Support Analyst Salary Histogram in Sheffield

Support Analyst
Top 30 Related IT Skills in Sheffield

For the 6 months to 22 August 2014, IT jobs across the Sheffield region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 40 (78.43%) Microsoft
2 30 (58.82%) ITIL
2 30 (58.82%) MS Excel
3 28 (54.90%) SQL
4 23 (45.10%) UNIX
5 21 (41.18%) Apache
6 20 (39.22%) Windows
7 19 (37.25%) Management Information System
7 19 (37.25%) E-Commerce
7 19 (37.25%) Supplier Management
7 19 (37.25%) Incident Management
8 12 (23.53%) Active Directory
9 9 (17.65%) MS Exchange
10 8 (15.69%) Cisco
10 8 (15.69%) MS Office
11 7 (13.73%) DNS
11 7 (13.73%) Windows 7
12 6 (11.76%) Windows Server 2008
12 6 (11.76%) DHCP
13 5 (9.80%) Windows Server 2003
13 5 (9.80%) TCP/IP
13 5 (9.80%) Citrix
13 5 (9.80%) SQL Server
13 5 (9.80%) Windows Server 2012
14 4 (7.84%) XenApp
14 4 (7.84%) Exchange Server 2010
14 4 (7.84%) Exchange Server 2003
14 4 (7.84%) SLA
15 3 (5.88%) Legal
15 3 (5.88%) AppSense

Support Analyst
Top Related IT Skills in Sheffield by Category

For the 6 months to 22 August 2014, IT jobs across the Sheffield region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (41.18%) Apache
2 9 (17.65%) MS Exchange
3 4 (7.84%) Exchange Server 2010
3 4 (7.84%) Exchange Server 2003
4 3 (5.88%) Exchange Server 2007
4 3 (5.88%) Exchange Server 2013
5 2 (3.92%) GlassFish
6 1 (1.96%) Blackberry Enterprise Server
6 1 (1.96%) WebSphere
Applications
1 30 (58.82%) MS Excel
2 8 (15.69%) MS Office
3 2 (3.92%) MS Visio
Business Applications
1 2 (3.92%) Dynamics AX
2 1 (1.96%) Cerner Millennium
Communications & Networking
1 7 (13.73%) DNS
2 6 (11.76%) DHCP
3 5 (9.80%) TCP/IP
4 2 (3.92%) LAN
4 2 (3.92%) WAN
4 2 (3.92%) Firewall
4 2 (3.92%) Wireless
5 1 (1.96%) ATM
Database & Business Intelligence
1 5 (9.80%) SQL Server
2 2 (3.92%) SQL Server 2008
2 2 (3.92%) SQL Server 2005
2 2 (3.92%) SQL Server 2000
General
1 3 (5.88%) Legal
2 2 (3.92%) Finance
3 1 (1.96%) Law
3 1 (1.96%) Front Office
3 1 (1.96%) Retail
3 1 (1.96%) French Language
Libraries, Frameworks & Software Standards
1 2 (3.92%) Application Packaging
1 2 (3.92%) .NET
2 1 (1.96%) WebSphere MQ
2 1 (1.96%) Web Services
2 1 (1.96%) WebSphere Message Broker
Miscellaneous
1 19 (37.25%) Management Information System
2 1 (1.96%) Blackberry
2 1 (1.96%) EFT
2 1 (1.96%) Thin Client
2 1 (1.96%) PDA
2 1 (1.96%) Fat Client
2 1 (1.96%) FMCG
2 1 (1.96%) Enterprise Software
Operating Systems
1 23 (45.10%) UNIX
2 20 (39.22%) Windows
3 7 (13.73%) Windows 7
4 6 (11.76%) Windows Server 2008
5 5 (9.80%) Windows Server 2003
5 5 (9.80%) Windows Server 2012
6 3 (5.88%) Linux
6 3 (5.88%) Windows 2000 Server
6 3 (5.88%) Windows 8
7 2 (3.92%) Windows XP
8 1 (1.96%) AIX
Processes & Methodologies
1 30 (58.82%) ITIL
2 19 (37.25%) E-Commerce
2 19 (37.25%) Supplier Management
2 19 (37.25%) Incident Management
3 2 (3.92%) Root Cause Analysis
3 2 (3.92%) Project Management
3 2 (3.92%) Practice Management
4 1 (1.96%) Validation
4 1 (1.96%) Stakeholder Management
4 1 (1.96%) Service Management
4 1 (1.96%) Service Delivery
4 1 (1.96%) Disaster Recovery
4 1 (1.96%) SOA
4 1 (1.96%) Logistics
4 1 (1.96%) Problem Management
4 1 (1.96%) Requirements Analysis
4 1 (1.96%) V-Model
4 1 (1.96%) Waterfall
Programming Languages
1 28 (54.90%) SQL
2 3 (5.88%) Java
3 2 (3.92%) VB
3 2 (3.92%) C#
4 1 (1.96%) Perl
Qualifications
1 3 (5.88%) MCP
2 1 (1.96%) Cisco Certification
2 1 (1.96%) ITIL Certification
2 1 (1.96%) Degree
2 1 (1.96%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (7.84%) SLA
2 1 (1.96%) ISO 9000
System Software
1 12 (23.53%) Active Directory
2 4 (7.84%) XenApp
3 3 (5.88%) VMware Infrastructure
3 3 (5.88%) vSphere
Systems Management
1 1 (1.96%) SCCM
1 1 (1.96%) SCOM
Vendors
1 40 (78.43%) Microsoft
2 8 (15.69%) Cisco
3 5 (9.80%) Citrix
4 3 (5.88%) AppSense
4 3 (5.88%) Remedy
4 3 (5.88%) VMware
4 3 (5.88%) ServiceNow
5 2 (3.92%) Pega
6 1 (1.96%) HP
6 1 (1.96%) IBM
6 1 (1.96%) Cerner
Sheffield, South Yorkshire
4it Recruitment Ltd
Salary: From £35,000 to £42,000 per annum
Posted: 3 days ago
Sheffield
Capita - ITIN
Salary: £35000.00 - £42000.00 per annum
Posted: 17 days ago