The table below looks at the statistics for Cisco IPCC skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Cisco IPCC over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Cisco IP Contact Center (IPCC)
Rank 429 422 417
Rank change year-on-year
-7 -5
Permanent jobs citing Cisco IPCC 12 13 25
As % of all permanent IT jobs located in the South East 0.058% 0.058% 0.11%
As % of the Systems Management category 0.79% 1.01% 1.91%
Number of salaries quoted 10 1 16
Average salary £45,000 £65,000 £42,500
Average salary % change year-on-year
-30.76% +52.94%
UK excluding London average salary £45,000 £38,000 £45,000
% change year-on-year
+18.42% -15.55%
Cisco IPCC
England

The following table is for comparison with the above and provides statistics for the entire Systems Management category in permanent jobs advertised in the South East region.

Systems Management Category
South East
Permanent IT job ads with a match in the
Systems Management category
1528 1288 1308
As % of all permanent IT jobs located in the South East 7.34% 5.79% 5.96%
Number of salaries quoted 1219 991 964
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £31,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £42,500

Cisco IPCC
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Cisco IPCC across the South East region as a proportion of the total demand within the Systems Management category.

Cisco IPCC Jobs Demand Trend in the South East

Cisco IPCC
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco IPCC across the South East region.

Cisco IPCC Salary Trend in the South East

Cisco IPCC
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Cisco IPCC within the South East region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -3 8 £45,000 -30.76%
Surrey - 4 £40,000 - 1
Cisco IPCC
England

Cisco IPCC
Top 30 Related IT Skills in the South East

For the 6 months to 27 March 2015, IT jobs across the South East region citing Cisco IPCC also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco IPCC.

1 18 (100.00%) Cisco
2 11 (61.11%) Cisco ICM
3 10 (55.56%) Nortel
3 10 (55.56%) Genesys
3 10 (55.56%) Nortel Periphonics
4 8 (44.44%) Frame Relay
5 6 (33.33%) SLA
6 5 (27.78%) H.323
6 5 (27.78%) IP Telephony
6 5 (27.78%) VoIP
6 5 (27.78%) SNMP
6 5 (27.78%) SolarWinds
6 5 (27.78%) Cisco CUCM
6 5 (27.78%) Network Management
7 3 (16.67%) Sun
7 3 (16.67%) Verint
8 2 (11.11%) Cisco ICM Scripting
8 2 (11.11%) Unified Communications
8 2 (11.11%) WFM
8 2 (11.11%) TCP/IP
8 2 (11.11%) DNS
8 2 (11.11%) C
8 2 (11.11%) HTML
8 2 (11.11%) SQL
8 2 (11.11%) VB
8 2 (11.11%) SQL Server
8 2 (11.11%) MS Access
8 2 (11.11%) MS Exchange
8 2 (11.11%) LAN
8 2 (11.11%) Legal

Cisco IPCC
Top Related IT Skills in the South East by Category

For the 6 months to 27 March 2015, IT jobs across the South East region citing Cisco IPCC also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco IPCC. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) MS Exchange
Business Applications
1 10 (55.56%) Nortel Periphonics
Communications & Networking
1 11 (61.11%) Cisco ICM
2 8 (44.44%) Frame Relay
3 5 (27.78%) IP Telephony
3 5 (27.78%) H.323
3 5 (27.78%) VoIP
3 5 (27.78%) SNMP
4 2 (11.11%) TCP/IP
4 2 (11.11%) DNS
4 2 (11.11%) LAN
4 2 (11.11%) Unified Communications
5 1 (5.56%) Cisco IPT
5 1 (5.56%) MGCP
Database & Business Intelligence
1 2 (11.11%) SQL Server
1 2 (11.11%) MS Access
General
1 2 (11.11%) Legal
Job Titles
1 7 (38.89%) 2nd Line Support
2 6 (33.33%) Technical Support
3 5 (27.78%) Support Engineer
3 5 (27.78%) Network Engineer
4 4 (22.22%) Network Support Engineer
4 4 (22.22%) Network Support
5 2 (11.11%) Cisco Network Engineer
5 2 (11.11%) Communications Engineer
5 2 (11.11%) Cisco Support
5 2 (11.11%) Cisco IPT Engineer
5 2 (11.11%) Cisco Engineer
5 2 (11.11%) Cisco Support Engineer
6 1 (5.56%) Resource Manager
6 1 (5.56%) 2nd Line Support Engineer
6 1 (5.56%) 2nd Line Network Engineer
6 1 (5.56%) Planning Manager
Libraries, Frameworks & Software Standards
1 2 (11.11%) HTML
Miscellaneous
1 1 (5.56%) Data Protection Act
1 1 (5.56%) Performance Metrics
Processes & Methodologies
1 5 (27.78%) Network Management
2 2 (11.11%) Cisco ICM Scripting
2 2 (11.11%) WFM
3 1 (5.56%) Data Protection
Programming Languages
1 2 (11.11%) C
1 2 (11.11%) SQL
1 2 (11.11%) VB
Qualifications
1 1 (5.56%) Degree
Quality Assurance & Compliance
1 6 (33.33%) SLA
Systems Management
1 5 (27.78%) Cisco CUCM
2 1 (5.56%) Cisco UCCE
Vendors
1 18 (100.00%) Cisco
2 10 (55.56%) Nortel
2 10 (55.56%) Genesys
3 5 (27.78%) SolarWinds
4 3 (16.67%) Verint
4 3 (16.67%) Sun