The first table below looks at the demand for the Service Desk Engineer role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Wales region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 81 81 82
Rank change year-on-year
0 +1
Permanent jobs requiring a Service Desk Engineer 5 9 6
As % of all permanent IT jobs located in South Wales 0.49% 0.88% 0.64%
As % of the Job Titles category 0.51% 0.90% 0.66%
Number of salaries quoted 5 9 6
Average salary £22,500 £25,000 £23,500
Average salary % change year-on-year
-10.00% +6.38%
UK excluding London average salary £24,000 £23,500 £23,000
% change year-on-year
+2.12% +2.17%
Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
981 1000 909
As % of all permanent IT jobs located in South Wales 96.65% 97.28% 97.43%
Number of salaries quoted 817 908 789
Average salary £35,000 £35,000 £33,750
Average salary % change year-on-year
- +3.70%
90% offered a salary of more than £23,500 £26,000 £23,500
10% offered a salary of more than £52,500 £47,500 £47,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Desk Engineer
Wales

Service Desk Engineer
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in South Wales

Service Desk Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South Wales region.

Service Desk Engineer Salary Trend in South Wales

Service Desk Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South Wales region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Cardiff - 5 £22,500 - 1
Service Desk Engineer
Wales

Service Desk Engineer
Top 24 Related IT Skills in South Wales

For the 6 months to 18 April 2014, IT jobs across the South Wales region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 5 (83.33%) CCNA
1 5 (83.33%) Cisco Certification
1 5 (83.33%) Cisco
2 3 (50.00%) Active Directory
2 3 (50.00%) ITIL
2 3 (50.00%) Network+ Certification
2 3 (50.00%) CCENT
3 2 (33.33%) HP Data Protector
3 2 (33.33%) VMware
3 2 (33.33%) Windows
3 2 (33.33%) MS Excel
3 2 (33.33%) MS Exchange
3 2 (33.33%) SLA
3 2 (33.33%) HP
3 2 (33.33%) Citrix
3 2 (33.33%) Microsoft
3 2 (33.33%) Firewall
3 2 (33.33%) Internet
3 2 (33.33%) Tivoli
3 2 (33.33%) Tivoli Storage Manager
4 1 (16.67%) Service Management
4 1 (16.67%) Stakeholder Management
4 1 (16.67%) French Language
4 1 (16.67%) Italian Language

Service Desk Engineer
Top Related IT Skills in South Wales by Category

For the 6 months to 18 April 2014, IT jobs across the South Wales region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) MS Exchange
Applications
1 2 (33.33%) MS Excel
Communications & Networking
1 2 (33.33%) Firewall
1 2 (33.33%) Internet
General
1 1 (16.67%) French Language
1 1 (16.67%) Italian Language
Operating Systems
1 2 (33.33%) Windows
Processes & Methodologies
1 3 (50.00%) ITIL
2 1 (16.67%) Service Management
2 1 (16.67%) Stakeholder Management
Qualifications
1 5 (83.33%) CCNA
1 5 (83.33%) Cisco Certification
2 3 (50.00%) Network+ Certification
2 3 (50.00%) CCENT
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 3 (50.00%) Active Directory
Systems Management
1 2 (33.33%) HP Data Protector
1 2 (33.33%) Tivoli
1 2 (33.33%) Tivoli Storage Manager
Vendors
1 5 (83.33%) Cisco
2 2 (33.33%) VMware
2 2 (33.33%) HP
2 2 (33.33%) Citrix
2 2 (33.33%) Microsoft
Cardiff
CPS Group
Salary: £20000 - £25000 per annum + Shift Allowance & Excellent Benefits
Posted: 16 days ago