The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 86 87 82
Rank change year-on-year
+1 -5
Permanent jobs requiring a Service Desk Engineer 2 8 6
As % of all permanent IT jobs located in South Wales 0.18% 0.68% 0.65%
As % of the Job Titles category 0.19% 0.71% 0.68%
Number of salaries quoted 2 8 6
Average salary £22,500 £22,500 £24,500
Average salary % change year-on-year
- -8.16%
UK excluding London average salary £23,500 £22,500 £23,000
% change year-on-year
+4.44% -2.17%
Service Desk Engineer
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1046 1129 887
As % of all permanent IT jobs located in South Wales 96.67% 96.50% 96.41%
Number of salaries quoted 913 1000 806
Average salary £35,000 £35,000 £36,600
Average salary % change year-on-year
- -4.37%
90% offered a salary of more than £22,500 £26,175 £25,000
10% offered a salary of more than £45,750 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Engineer
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in South Wales

Service Desk Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South Wales region.

Service Desk Engineer Salary Trend in South Wales

Service Desk Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South Wales region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -7 2 £22,500 +40.62%
Service Desk Engineer
Wales

Service Desk Engineer
Top 21 Related IT Skills in South Wales

For the 6 months to 19 September 2014, IT jobs across the South Wales region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 8 (100.00%) CCNA
1 8 (100.00%) Cisco Certification
1 8 (100.00%) Cisco
2 5 (62.50%) Network+ Certification
2 5 (62.50%) CCENT
2 5 (62.50%) SLA
3 3 (37.50%) ITIL Foundation Certificate
3 3 (37.50%) HP Data Protector
3 3 (37.50%) VMware
3 3 (37.50%) Microsoft
3 3 (37.50%) Internet
3 3 (37.50%) Tivoli
3 3 (37.50%) Tivoli Storage Manager
3 3 (37.50%) Firewall
3 3 (37.50%) Active Directory
3 3 (37.50%) HP
3 3 (37.50%) Citrix
3 3 (37.50%) ITIL
3 3 (37.50%) Windows
3 3 (37.50%) MS Excel
3 3 (37.50%) MS Exchange

Service Desk Engineer
Top Related IT Skills in South Wales by Category

For the 6 months to 19 September 2014, IT jobs across the South Wales region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
Applications
1 3 (37.50%) MS Excel
Communications & Networking
1 3 (37.50%) Internet
1 3 (37.50%) Firewall
Operating Systems
1 3 (37.50%) Windows
Processes & Methodologies
1 3 (37.50%) ITIL
Qualifications
1 8 (100.00%) CCNA
1 8 (100.00%) Cisco Certification
2 5 (62.50%) Network+ Certification
2 5 (62.50%) CCENT
3 3 (37.50%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (62.50%) SLA
System Software
1 3 (37.50%) Active Directory
Systems Management
1 3 (37.50%) Tivoli
1 3 (37.50%) Tivoli Storage Manager
1 3 (37.50%) HP Data Protector
Vendors
1 8 (100.00%) Cisco
2 3 (37.50%) Microsoft
2 3 (37.50%) HP
2 3 (37.50%) Citrix
2 3 (37.50%) VMware
Caerphilly, Mid Glamorgan
FT Select
Salary: From £23,000 to £28,000 per annum plus benefits
Posted: Yesterday