The first table below looks at the demand for CTI skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the Surrey region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Computer Telephony Integration (CTI)
Rank 209 212 200
Rank change year-on-year
+3 -12
Permanent jobs citing CTI 5 20 15
As % of all permanent IT jobs located in Surrey 0.097% 0.334% 0.271%
As % of the Communications & Networking category 0.420% 1.733% 1.251%
Number of salaries quoted 5 6 14
Average salary £55,000 £50,000 £57,500
Average salary % change year-on-year
+10.00% -13.04%
UK excluding London average salary £45,000 £58,750 £42,500
% change year-on-year
-23.40% +38.23%
All Communications & Networking
Surrey
Permanent IT job ads with a match in the
Communications & Networking category
1191 1154 1199
As % of all permanent IT jobs located in Surrey 23.14% 19.25% 21.65%
Number of salaries quoted 1004 992 1076
Average salary £40,250 £40,000 £40,000
Average salary % change year-on-year
+0.62% -
90% offered a salary of more than £29,000 £29,000 £26,000
10% offered a salary of more than £57,500 £57,500 £57,750
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
CTI
South East

CTI
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing CTI across the Surrey region as a proportion of the total demand within the Communications & Networking category.

Surrey CTI Jobs Demand Trend

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the Surrey region.

Surrey CTI Salary Trend

CTI
Salary Histogram

This chart provides a salary histogram for IT jobs citing CTI across the Surrey region over the 3 months to 19 June 2013.

Surrey CTI Salary Histogram

CTI
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Surrey region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 7 (63.64%) Avaya
2 6 (54.55%) Genesys
2 6 (54.55%) Cisco
2 6 (54.55%) Retail
2 6 (54.55%) PCI DSS
3 3 (27.27%) Windows Server 2008
3 3 (27.27%) WAN
3 3 (27.27%) Windows Server 2003
3 3 (27.27%) C#
3 3 (27.27%) C++
3 3 (27.27%) Java
3 3 (27.27%) SQL
3 3 (27.27%) VB
3 3 (27.27%) OLAP
3 3 (27.27%) Windows
3 3 (27.27%) OO
3 3 (27.27%) LAN
3 3 (27.27%) PBX
4 2 (18.18%) Client/Server
4 2 (18.18%) SQL Server
4 2 (18.18%) VoIP
4 2 (18.18%) WFM
5 1 (9.091%) COBIT
5 1 (9.091%) QA
5 1 (9.091%) Problem Management
5 1 (9.091%) Incident Management
5 1 (9.091%) IP Telephony
5 1 (9.091%) Root Cause Analysis
5 1 (9.091%) Quality Management
5 1 (9.091%) Service Delivery

CTI
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Surrey region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Development
1 1 (9.091%) OCX
1 1 (9.091%) DCOM
1 1 (9.091%) ODBC
1 1 (9.091%) ActiveX
Application Platforms
1 1 (9.091%) CMS
Communications & Networking
1 3 (27.27%) WAN
1 3 (27.27%) LAN
1 3 (27.27%) PBX
2 2 (18.18%) VoIP
3 1 (9.091%) IP Telephony
3 1 (9.091%) PSTN
Database & Business Intelligence
1 3 (27.27%) OLAP
2 2 (18.18%) SQL Server
General
1 6 (54.55%) Retail
2 1 (9.091%) Law
2 1 (9.091%) Banking
Job Titles
1 6 (54.55%) Pre Sales Engineer
2 2 (18.18%) Software Engineer
2 2 (18.18%) Real Time Software Engineer
2 2 (18.18%) Real Time Engineer
3 1 (9.091%) Systems Engineer
3 1 (9.091%) Applications Support
3 1 (9.091%) Field Engineer
3 1 (9.091%) Telephony Engineer
Miscellaneous
1 2 (18.18%) Client/Server
2 1 (9.091%) Management Information System
2 1 (9.091%) IVR
Operating Systems
1 3 (27.27%) Windows Server 2008
1 3 (27.27%) Windows Server 2003
1 3 (27.27%) Windows
2 1 (9.091%) Windows 2000
Processes & Methodologies
1 3 (27.27%) OO
2 2 (18.18%) WFM
3 1 (9.091%) Problem Management
3 1 (9.091%) Incident Management
3 1 (9.091%) Root Cause Analysis
3 1 (9.091%) Quality Management
3 1 (9.091%) Service Delivery
3 1 (9.091%) Business Continuity
3 1 (9.091%) ITIL
3 1 (9.091%) ETL
Programming Languages
1 3 (27.27%) C#
1 3 (27.27%) C++
1 3 (27.27%) Java
1 3 (27.27%) SQL
1 3 (27.27%) VB
Qualifications
1 1 (9.091%) ITIL Certification
Quality Assurance & Compliance
1 6 (54.55%) PCI DSS
2 1 (9.091%) COBIT
2 1 (9.091%) QA
2 1 (9.091%) SLA
Vendors
1 7 (63.64%) Avaya
2 6 (54.55%) Genesys
2 6 (54.55%) Cisco
3 1 (9.091%) Microsoft
View CTI jobs Nationwide