The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Help Desk Engineer
Rank 195 194 211
Rank change year-on-year
-1 +17
Permanent jobs requiring a Help Desk Engineer 17 16 20
As % of all permanent IT jobs located in Surrey 0.40% 0.34% 0.38%
As % of the Job Titles category 0.41% 0.35% 0.39%
Number of salaries quoted 17 16 16
Average salary £24,500 £27,000 £22,500
Average salary % change year-on-year
-9.25% +20.00%
90% offered a salary of more than £22,100 £22,500 £20,000
10% offered a salary of more than £35,000 £28,000 £35,750
UK excluding London average salary £22,500 £22,500 £22,500
Help Desk Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4147 4519 5086
As % of all permanent IT jobs located in Surrey 97.55% 97.06% 96.88%
Number of salaries quoted 3534 3757 4163
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in Surrey

Help Desk Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the Surrey region.

Help Desk Engineer Salary Trend in Surrey

Help Desk Engineer
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the Surrey region over the 3 months to 1 May 2016.

Help Desk Engineer Salary Histogram in Surrey

Help Desk Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the Surrey region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Camberley - 2 £21,500 -
Epsom -2 1 £22,500 -13.46%
Guildford - 1 £23,000 -
Cobham - 1 £35,000 -
Help Desk Engineer
South East

Help Desk Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 1 May 2016, IT jobs across the Surrey region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 24 (85.71%) Microsoft
2 20 (71.43%) Active Directory
3 18 (64.29%) Windows
4 17 (60.71%) MS Exchange
5 15 (53.57%) Skype for Business
6 14 (50.00%) MCSE
6 14 (50.00%) MS Excel
6 14 (50.00%) Microsoft Certification
7 13 (46.43%) DNS
8 12 (42.86%) ITIL
9 10 (35.71%) Windows Server
10 9 (32.14%) Cisco
10 9 (32.14%) HP
10 9 (32.14%) SolarWinds
10 9 (32.14%) Windows 7
11 8 (28.57%) Extreme Networks
11 8 (28.57%) F5
11 8 (28.57%) ITIL V3
11 8 (28.57%) FWSM
11 8 (28.57%) Network Monitoring
11 8 (28.57%) Palo Alto
11 8 (28.57%) Cisco ASA
11 8 (28.57%) MOS
11 8 (28.57%) CCNA
11 8 (28.57%) SLA
11 8 (28.57%) Juniper
11 8 (28.57%) Firmware
11 8 (28.57%) CheckPoint
11 8 (28.57%) C
11 8 (28.57%) MCSA

Help Desk Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 1 May 2016, IT jobs across the Surrey region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (60.71%) MS Exchange
2 15 (53.57%) Skype for Business
3 8 (28.57%) SharePoint
4 2 (7.14%) Blackberry Enterprise Server
4 2 (7.14%) Exchange Server 2003
4 2 (7.14%) Exchange Server 2010
4 2 (7.14%) Exchange Server 2013
4 2 (7.14%) SharePoint 2010
5 1 (3.57%) Exchange Server 2007
Applications
1 14 (50.00%) MS Excel
2 6 (21.43%) MS Office
3 5 (17.86%) MS PowerPoint
Business Applications
1 6 (21.43%) Dynamics CRM
Cloud Services
1 2 (7.14%) Office 365
Communications & Networking
1 13 (46.43%) DNS
2 8 (28.57%) Cisco ASA
2 8 (28.57%) Firewall
2 8 (28.57%) FWSM
3 7 (25.00%) TCP/IP
4 6 (21.43%) DHCP
5 5 (17.86%) LAN
5 5 (17.86%) VoIP
5 5 (17.86%) WAN
6 1 (3.57%) Skype
6 1 (3.57%) Wi-Fi
General
1 8 (28.57%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (14.29%) .NET
Miscellaneous
1 6 (21.43%) Computer Science
2 5 (17.86%) Analytical Skills
3 4 (14.29%) Blackberry
3 4 (14.29%) Driving Licence
Operating Systems
1 18 (64.29%) Windows
2 10 (35.71%) Windows Server
3 9 (32.14%) Windows 7
4 4 (14.29%) Windows Server 2008
5 3 (10.71%) Windows XP
6 2 (7.14%) Windows 8
6 2 (7.14%) Windows Server 2012
7 1 (3.57%) Mac OS X
Processes & Methodologies
1 12 (42.86%) ITIL
2 8 (28.57%) ITIL V3
2 8 (28.57%) Network Monitoring
3 6 (21.43%) CRM
3 6 (21.43%) High Availability
4 5 (17.86%) Project Planning
5 2 (7.14%) Service Delivery
5 2 (7.14%) Service Management
6 1 (3.57%) Server Monitoring
Programming Languages
1 8 (28.57%) C
2 4 (14.29%) SQL
Qualifications
1 14 (50.00%) MCSE
1 14 (50.00%) Microsoft Certification
2 8 (28.57%) CCNA
2 8 (28.57%) Cisco Certification
2 8 (28.57%) MCSA
2 8 (28.57%) MOS
2 8 (28.57%) Network+ Certification
3 6 (21.43%) Degree
3 6 (21.43%) HNC
3 6 (21.43%) MCTS
Quality Assurance & Compliance
1 8 (28.57%) SLA
System Software
1 20 (71.43%) Active Directory
2 8 (28.57%) Firmware
3 7 (25.00%) Hyper-V
4 5 (17.86%) Citrix Presentation Server
4 5 (17.86%) XenApp
4 5 (17.86%) XenDesktop
5 2 (7.14%) Terminal Services
5 2 (7.14%) VMware Infrastructure
Systems Management
1 6 (21.43%) Microsoft Data Protection Manager
1 6 (21.43%) SCCM
1 6 (21.43%) SCOM
2 1 (3.57%) SCSM
2 1 (3.57%) SCVMM
Vendors
1 24 (85.71%) Microsoft
2 9 (32.14%) Cisco
2 9 (32.14%) HP
2 9 (32.14%) SolarWinds
3 8 (28.57%) CheckPoint
3 8 (28.57%) Extreme Networks
3 8 (28.57%) F5
3 8 (28.57%) Juniper
3 8 (28.57%) Palo Alto
4 7 (25.00%) Citrix
5 2 (7.14%) ThinPrint
5 2 (7.14%) VMware
6 1 (3.57%) Canon
6 1 (3.57%) CommVault