The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 205 206 210
Rank change year-on-year
+1 +4
Permanent jobs requiring a Help Desk Engineer 11 8 17
As % of all permanent IT jobs located in Surrey 0.24% 0.17% 0.32%
As % of the Job Titles category 0.25% 0.18% 0.34%
Number of salaries quoted 10 8 17
Average salary £21,500 £20,500 £23,250
Average salary % change year-on-year
+4.87% -11.82%
90% offered a salary of more than £18,900 £19,525 £21,050
10% offered a salary of more than £23,000 £25,200 £25,500
UK excluding London average salary £22,500 £23,500 £22,000
% change year-on-year
-4.25% +6.81%
Help Desk Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4407 4433 5072
As % of all permanent IT jobs located in Surrey 95.12% 95.03% 96.81%
Number of salaries quoted 3631 3664 4357
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Engineer
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in Surrey

Help Desk Engineer
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the Surrey region.

Help Desk Engineer Salary Trend in Surrey

Help Desk Engineer
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the Surrey region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Camberley +1 1 £18,000 -12.19%
Egham -7 1 £22,500 +9.75%
Epsom - 1 £19,000 -
Help Desk Engineer
South East

Help Desk Engineer
Top 30 Related IT Skills in Surrey

For the 6 months to 20 October 2014, IT jobs across the Surrey region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 23 (92.00%) Windows
2 18 (72.00%) Microsoft
3 16 (64.00%) MS Excel
4 13 (52.00%) Windows 7
5 12 (48.00%) HP
5 12 (48.00%) Windows XP
6 11 (44.00%) MS Office
7 10 (40.00%) SLA
8 8 (32.00%) ITIL
8 8 (32.00%) VMware Infrastructure
8 8 (32.00%) Windows Server 2008
8 8 (32.00%) VMware
9 7 (28.00%) Backup Exec
9 7 (28.00%) Incident Management
9 7 (28.00%) Exchange Server 2003
9 7 (28.00%) Firewall
9 7 (28.00%) ITSM
9 7 (28.00%) Exchange Server 2007
9 7 (28.00%) SonicWALL
9 7 (28.00%) Hyper-V
9 7 (28.00%) Exchange Server 2010
9 7 (28.00%) MS Exchange
9 7 (28.00%) TCP/IP
9 7 (28.00%) Symantec
9 7 (28.00%) Blackberry
9 7 (28.00%) Dell
9 7 (28.00%) Windows Server 2003
10 6 (24.00%) Internet
10 6 (24.00%) DNS
10 6 (24.00%) SSL

Help Desk Engineer
Top Related IT Skills in Surrey by Category

For the 6 months to 20 October 2014, IT jobs across the Surrey region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (28.00%) MS Exchange
1 7 (28.00%) Exchange Server 2003
1 7 (28.00%) Exchange Server 2007
1 7 (28.00%) Exchange Server 2010
2 1 (4.00%) SharePoint
Applications
1 16 (64.00%) MS Excel
2 11 (44.00%) MS Office
Business Applications
1 1 (4.00%) SAP Oil and Gas
Communications & Networking
1 7 (28.00%) TCP/IP
1 7 (28.00%) Firewall
2 6 (24.00%) DNS
2 6 (24.00%) SSL
2 6 (24.00%) Internet
3 1 (4.00%) DSL
3 1 (4.00%) VPN
General
1 3 (12.00%) Telecoms
1 3 (12.00%) Manufacturing
2 1 (4.00%) Marketing
2 1 (4.00%) Finance
2 1 (4.00%) Electronics
Miscellaneous
1 7 (28.00%) Blackberry
2 1 (4.00%) DTV
2 1 (4.00%) IPTV
2 1 (4.00%) Video Conferencing
Operating Systems
1 23 (92.00%) Windows
2 13 (52.00%) Windows 7
3 12 (48.00%) Windows XP
4 8 (32.00%) Windows Server 2008
5 7 (28.00%) Windows Server 2003
6 6 (24.00%) Windows Vista
7 3 (12.00%) Windows 8
Processes & Methodologies
1 8 (32.00%) ITIL
2 7 (28.00%) ITSM
2 7 (28.00%) Incident Management
3 6 (24.00%) Service Management
4 2 (8.00%) CRM
5 1 (4.00%) Business Intelligence
5 1 (4.00%) Programme Management
5 1 (4.00%) Digital Marketing
5 1 (4.00%) Time Management
5 1 (4.00%) Service Desk Management
5 1 (4.00%) Server Monitoring
Programming Languages
1 1 (4.00%) C
Qualifications
1 2 (8.00%) MCP
1 2 (8.00%) Microsoft Certification
1 2 (8.00%) Degree
Quality Assurance & Compliance
1 10 (40.00%) SLA
System Software
1 8 (32.00%) VMware Infrastructure
2 7 (28.00%) Hyper-V
3 5 (20.00%) Active Directory
4 1 (4.00%) XenServer
Systems Management
1 7 (28.00%) Backup Exec
2 1 (4.00%) SCOM
2 1 (4.00%) Nagios
Vendors
1 18 (72.00%) Microsoft
2 12 (48.00%) HP
3 8 (32.00%) VMware
4 7 (28.00%) SonicWALL
4 7 (28.00%) Symantec
4 7 (28.00%) Dell
5 2 (8.00%) Citrix
5 2 (8.00%) SAP
6 1 (4.00%) Remedy
6 1 (4.00%) SolarWinds