2nd Line Support Engineer Jobs in Sutton Coldfield

Second Line Support Engineer
West Midlands > Sutton Coldfield

The median Second Line Support Engineer salary in Sutton Coldfield is £27,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 17 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support Engineer 1 0 0
As % of all permanent jobs advertised in Sutton Coldfield 2.50% - -
As % of the Job Titles category 2.70% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £25,500 - -
Median annual salary (50th Percentile) £27,000 - -
75th Percentile £28,500 - -
90th Percentile - - -
West Midlands median annual salary £30,000 £31,000 £27,000
% change year-on-year -3.23% +14.81% +6.93%

All Permanent IT Job Vacancies
Sutton Coldfield

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Sutton Coldfield. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Sutton Coldfield with a recognized job title 37 5 15
% of permanent jobs with a recognized job title 92.50% 14.29% 100.00%
Number of salaries quoted 17 4 14
10th Percentile £27,750 - £22,500
25th Percentile £32,500 £25,750 £24,438
Median annual salary (50th Percentile) £35,000 £26,750 £45,000
Median % change year-on-year +30.84% -40.56% -10.00%
75th Percentile £47,500 £46,875 £52,500
90th Percentile - £81,750 £53,750
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

2nd Line Support Engineer
Job Vacancy Trend in Sutton Coldfield

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in Sutton Coldfield.

Job vacancy trend for 2nd Line Support Engineer in Sutton Coldfield

2nd Line Support Engineer Skill Set
Top 17 Co-occurring Skills and Capabilities in Sutton Coldfield

For the 6 months to 1 June 2024, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Sutton Coldfield region featuring 2nd Line Support Engineer in the job title.

1 1 (100.00%) SharePoint
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) TCP/IP
1 1 (100.00%) SLA
1 1 (100.00%) Active Directory
1 1 (100.00%) Management Information System
1 1 (100.00%) Wi-Fi
1 1 (100.00%) Manufacturing
1 1 (100.00%) Degree
1 1 (100.00%) Computer Science
1 1 (100.00%) Azure
1 1 (100.00%) Network Management
1 1 (100.00%) Microsoft 365
1 1 (100.00%) OneDrive
1 1 (100.00%) Entra ID
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Customer Service

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in Sutton Coldfield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) SharePoint
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
1 1 (100.00%) OneDrive
Communications & Networking
1 1 (100.00%) TCP/IP
1 1 (100.00%) Wi-Fi
General
1 1 (100.00%) Manufacturing
Miscellaneous
1 1 (100.00%) Management Information System
Processes & Methodologies
1 1 (100.00%) Computer Science
1 1 (100.00%) Customer Service
1 1 (100.00%) Network Management
1 1 (100.00%) Problem-Solving
Qualifications
1 1 (100.00%) Degree
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory