Customer Experience Jobs in Swansea

Customer Experience (CX)
West Wales > Swansea

The following table provides summary statistics for permanent job vacancies advertised in Swansea with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 22 33 -
Rank change year-on-year +11 - -
Permanent jobs citing Customer Experience 11 6 0
As % of all permanent jobs advertised in Swansea 6.59% 2.65% -
As % of the Processes & Methodologies category 7.69% 2.71% -
Number of salaries quoted 11 6 0
10th Percentile - £21,250 -
25th Percentile £35,500 £28,908 -
Median annual salary (50th Percentile) £45,000 £51,883 -
Median % change year-on-year -13.27% - -
75th Percentile - £67,346 -
90th Percentile - £72,500 -
West Wales median annual salary £45,000 £44,584 -
% change year-on-year +0.93% - -

All Process and Methodology Skills
Swansea

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Swansea with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 143 221 196
As % of all permanent jobs advertised in Swansea 85.63% 97.79% 98.00%
Number of salaries quoted 127 151 176
10th Percentile - £26,250 £29,500
25th Percentile £31,250 £32,500 £37,000
Median annual salary (50th Percentile) £46,131 £40,000 £45,000
Median % change year-on-year +15.33% -11.11% +25.00%
75th Percentile £57,500 £50,000 £57,500
90th Percentile £70,000 £61,250 £75,000
West Wales median annual salary £45,000 £40,000 £45,000
% change year-on-year +12.50% -11.11% +23.03%

Customer Experience
Job Vacancy Trend in Swansea

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Swansea.

Job vacancy trend for Customer Experience in Swansea

Customer Experience
Salary Trend in Swansea

3-month moving average salary quoted in jobs citing Customer Experience in Swansea.

Salary trend for Customer Experience in Swansea

Customer Experience
Co-occurring Skills and Capabilities in Swansea by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 7 (63.64%) Azure
Development Applications
1 7 (63.64%) GitLab
1 7 (63.64%) JIRA
Job Titles
1 7 (63.64%) Applications Support
2 4 (36.36%) Business Development Manager
2 4 (36.36%) Business Manager
2 4 (36.36%) Development Manager
Processes & Methodologies
1 7 (63.64%) Software Testing
2 4 (36.36%) Business Development
2 4 (36.36%) Client Onboarding
Programming Languages
1 7 (63.64%) SQL
Vendors
1 4 (36.36%) Salesforce