The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Swansea region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 12 10 27
Rank change year-on-year
-2 +17
Permanent jobs requiring a Support Analyst 2 11 2
As % of all permanent IT jobs located in Swansea 5.41% 12.64% 2.02%
As % of the Job Titles category 5.41% 12.64% 2.25%
Number of salaries quoted 1 5 2
Average salary £18,500 £20,500 £19,500
Average salary % change year-on-year
-9.75% +5.12%
UK excluding London average salary £28,500 £27,500 £27,500
% change year-on-year
+3.63% -
Support Analyst
West Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Swansea region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Swansea
Permanent IT job ads with a match in the
Job Titles category
37 87 89
As % of all permanent IT jobs located in Swansea 100.00% 100.00% 89.90%
Number of salaries quoted 32 71 86
Average salary £32,500 £37,500 £27,500
Average salary % change year-on-year
-13.33% +36.36%
90% offered a salary of more than £25,000 £20,000 £19,500
10% offered a salary of more than £70,000 £40,000 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Swansea

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Swansea region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Swansea

Support Analyst
Salary Trend in Swansea

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Swansea region.

Support Analyst Salary Trend in Swansea

Support Analyst
Top 30 Related IT Skills in Swansea

For the 6 months to 4 September 2015, IT jobs across the Swansea region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 5 (62.50%) Windows
2 4 (50.00%) SQL Server
2 4 (50.00%) Windows Server 2008
3 3 (37.50%) Windows Server 2003
3 3 (37.50%) SLA
3 3 (37.50%) Microsoft
3 3 (37.50%) Analytical Skills
4 2 (25.00%) Active Directory
4 2 (25.00%) SQL
4 2 (25.00%) SQL Server Reporting Services
4 2 (25.00%) SQL Server 2005
4 2 (25.00%) Finance
4 2 (25.00%) Windows Server 2012
5 1 (12.50%) Windows 8
5 1 (12.50%) SQL Server 2008
5 1 (12.50%) Windows 7
5 1 (12.50%) User Acceptance Testing
5 1 (12.50%) System Testing
5 1 (12.50%) VB6
5 1 (12.50%) VB
5 1 (12.50%) .NET
5 1 (12.50%) IIS
5 1 (12.50%) MS Office
5 1 (12.50%) MS Excel
5 1 (12.50%) Windows XP
5 1 (12.50%) MS Exchange
5 1 (12.50%) Mac OS X
5 1 (12.50%) Uniface
5 1 (12.50%) Adobe
5 1 (12.50%) Dropbox

Support Analyst
Top Related IT Skills in Swansea by Category

For the 6 months to 4 September 2015, IT jobs across the Swansea region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) IIS
1 1 (12.50%) MS Exchange
Applications
1 1 (12.50%) MS Office
1 1 (12.50%) MS Excel
Cloud Services
1 1 (12.50%) Dropbox
Database & Business Intelligence
1 4 (50.00%) SQL Server
2 2 (25.00%) SQL Server Reporting Services
2 2 (25.00%) SQL Server 2005
3 1 (12.50%) SQL Server 2008
General
1 2 (25.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
Miscellaneous
1 3 (37.50%) Analytical Skills
Operating Systems
1 5 (62.50%) Windows
2 4 (50.00%) Windows Server 2008
3 3 (37.50%) Windows Server 2003
4 2 (25.00%) Windows Server 2012
5 1 (12.50%) Windows 7
5 1 (12.50%) Windows 8
5 1 (12.50%) Windows XP
5 1 (12.50%) Mac OS X
Processes & Methodologies
1 1 (12.50%) User Acceptance Testing
1 1 (12.50%) System Testing
Programming Languages
1 2 (25.00%) SQL
2 1 (12.50%) VB
2 1 (12.50%) Uniface
2 1 (12.50%) VB6
Quality Assurance & Compliance
1 3 (37.50%) SLA
System Software
1 2 (25.00%) Active Directory
Vendors
1 3 (37.50%) Microsoft
2 1 (12.50%) Adobe