The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Swansea region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 7 28 9
Rank change year-on-year
+21 -19
Permanent jobs requiring a Support Analyst 12 4 6
As % of all permanent IT jobs located in Swansea 14.81% 3.92% 14.63%
As % of the Job Titles category 14.81% 4.35% 14.63%
Number of salaries quoted 6 4 6
Average salary £20,250 £22,250 £18,500
Average salary % change year-on-year
-8.98% +20.27%
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
West Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Swansea region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Swansea
Permanent IT job ads with a match in the
Job Titles category
81 92 41
As % of all permanent IT jobs located in Swansea 100.00% 90.20% 100.00%
Number of salaries quoted 66 88 40
Average salary £42,500 £27,500 £24,000
Average salary % change year-on-year
+54.54% +14.58%
90% offered a salary of more than £20,000 £19,500 £18,500
10% offered a salary of more than £75,000 £35,480 £40,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Swansea

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Swansea region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Swansea

Support Analyst
Salary Trend in Swansea

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Swansea region.

Support Analyst Salary Trend in Swansea

Support Analyst
Top 25 Related IT Skills in Swansea

For the 6 months to 20 August 2014, IT jobs across the Swansea region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 10 (50.00%) Windows
2 6 (30.00%) Security Cleared
2 6 (30.00%) Problem Management
2 6 (30.00%) Telecoms
2 6 (30.00%) Finance
2 6 (30.00%) Retail
2 6 (30.00%) Fujitsu
2 6 (30.00%) Mainframe
2 6 (30.00%) SQL
2 6 (30.00%) UNIX
3 5 (25.00%) SLA
4 4 (20.00%) Microsoft
4 4 (20.00%) Active Directory
4 4 (20.00%) Nortel
4 4 (20.00%) SQL Server
4 4 (20.00%) VoIP
4 4 (20.00%) SQL Server 2005
4 4 (20.00%) IP Telephony
5 2 (10.00%) Asset Management
5 2 (10.00%) Application Packaging
5 2 (10.00%) Project Management
6 1 (5.00%) VB
6 1 (5.00%) .NET
6 1 (5.00%) Uniface
6 1 (5.00%) VB6

Support Analyst
Top Related IT Skills in Swansea by Category

For the 6 months to 20 August 2014, IT jobs across the Swansea region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 4 (20.00%) VoIP
1 4 (20.00%) IP Telephony
Database & Business Intelligence
1 4 (20.00%) SQL Server
1 4 (20.00%) SQL Server 2005
General
1 6 (30.00%) Telecoms
1 6 (30.00%) Finance
1 6 (30.00%) Retail
Libraries, Frameworks & Software Standards
1 2 (10.00%) Application Packaging
2 1 (5.00%) .NET
Miscellaneous
1 6 (30.00%) Mainframe
Operating Systems
1 10 (50.00%) Windows
2 6 (30.00%) UNIX
Processes & Methodologies
1 6 (30.00%) Problem Management
2 2 (10.00%) Project Management
2 2 (10.00%) Asset Management
Programming Languages
1 6 (30.00%) SQL
2 1 (5.00%) VB
2 1 (5.00%) Uniface
2 1 (5.00%) VB6
Qualifications
1 6 (30.00%) Security Cleared
Quality Assurance & Compliance
1 5 (25.00%) SLA
System Software
1 4 (20.00%) Active Directory
Vendors
1 6 (30.00%) Fujitsu
2 4 (20.00%) Microsoft
2 4 (20.00%) Nortel
Swansea, West Glamorgan
Computer Recruiter Ltd
Salary: To £21K + Excellent Benefits
Posted: 9 hours ago
Swansea, West Glamorgan
Sanderson
Salary: £20 - £21 per annum + Excellent Benefits
Posted: 8 days ago