Customer Service Jobs in Tamworth

Customer Service
Staffordshire > Tamworth

The following table provides summary statistics for permanent job vacancies advertised in Tamworth with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 12 13 8
Rank change year-on-year +1 -5 +1
Permanent jobs citing Customer Service 19 1 19
As % of all permanent jobs advertised in Tamworth 13.57% 2.94% 21.59%
As % of the Processes & Methodologies category 14.62% 3.45% 22.89%
Number of salaries quoted 9 1 16
10th Percentile £24,800 - £19,000
25th Percentile £26,750 £21,250 £21,250
Median annual salary (50th Percentile) £50,000 £22,500 £22,500
Median % change year-on-year +122.22% - +15.38%
75th Percentile £53,750 £23,750 £30,759
90th Percentile £58,750 - -
Staffordshire median annual salary £24,750 £30,500 £24,000
% change year-on-year -18.85% +27.08% +6.67%

All Process and Methodology Skills
Tamworth

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tamworth with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 130 29 83
As % of all permanent jobs advertised in Tamworth 92.86% 85.29% 94.32%
Number of salaries quoted 104 25 77
10th Percentile £27,300 £32,000 £21,250
25th Percentile £27,964 £32,500 £30,000
Median annual salary (50th Percentile) £40,000 £42,500 £45,000
Median % change year-on-year -5.88% -5.56% +20.00%
75th Percentile £47,813 £52,500 £54,043
90th Percentile £55,325 £65,866 £88,879
Staffordshire median annual salary £40,000 £45,000 £45,000
% change year-on-year -11.11% - +14.23%

Customer Service
Job Vacancy Trend in Tamworth

Job postings citing Customer Service as a proportion of all IT jobs advertised in Tamworth.

Job vacancy trend for Customer Service in Tamworth

Customer Service
Salary Trend in Tamworth

3-month moving average salary quoted in jobs citing Customer Service in Tamworth.

Salary trend for Customer Service in Tamworth

Customer Service
Salary Histogram in Tamworth

Salary distribution for jobs citing Customer Service in Tamworth over the 6 months to 28 April 2024.

Salary histogram for Customer Service in Tamworth

Customer Service
Co-occurring Skills and Capabilities in Tamworth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) Microsoft Exchange
2 1 (5.26%) CMS
Applications
1 9 (47.37%) Microsoft Office
2 4 (21.05%) Microsoft Excel
3 1 (5.26%) Trello
Cloud Services
1 3 (15.79%) Microsoft 365
2 2 (10.53%) Azure
3 1 (5.26%) Discord
Communications & Networking
1 2 (10.53%) SAN
2 1 (5.26%) Firewall
Database & Business Intelligence
1 3 (15.79%) SQL Server
2 2 (10.53%) MySQL
General
1 14 (73.68%) Social Skills
2 8 (42.11%) Analytical Skills
3 6 (31.58%) Organisational Skills
4 4 (21.05%) Influencing Skills
4 4 (21.05%) Military
5 1 (5.26%) Law
5 1 (5.26%) Marketing
Job Titles
1 7 (36.84%) Analyst
2 4 (21.05%) Graduate
2 4 (21.05%) Product Analyst
2 4 (21.05%) Sales Analyst
3 2 (10.53%) Business Analyst
3 2 (10.53%) Change Manager
3 2 (10.53%) Network Engineer
3 2 (10.53%) Network Systems Engineer
3 2 (10.53%) Systems Engineer
4 1 (5.26%) 1st Line Support
4 1 (5.26%) Consultant
4 1 (5.26%) Implementation Consultant
4 1 (5.26%) IT Manager
4 1 (5.26%) IT Project Manager
4 1 (5.26%) IT Support Engineer
4 1 (5.26%) Project Manager
4 1 (5.26%) Software Consultant
4 1 (5.26%) Software Support Analyst
4 1 (5.26%) Support Analyst
4 1 (5.26%) Support Engineer
Miscellaneous
1 4 (21.05%) Onboarding
2 2 (10.53%) Data Centre
3 1 (5.26%) Driving Licence
Operating Systems
1 4 (21.05%) Windows
2 3 (15.79%) Windows Server
3 2 (10.53%) Linux
Processes & Methodologies
1 8 (42.11%) Continuous Improvement
1 8 (42.11%) Problem-Solving
2 7 (36.84%) Project Management
3 4 (21.05%) Change Management
3 4 (21.05%) Contingency Planning
3 4 (21.05%) Creative Thinking
3 4 (21.05%) Customer Experience
3 4 (21.05%) Customer Requirements
3 4 (21.05%) Data Analysis
3 4 (21.05%) Decision-Making
3 4 (21.05%) Logistics
3 4 (21.05%) Mathematics
3 4 (21.05%) Performance Metrics
3 4 (21.05%) Process Improvement
4 2 (10.53%) Analytics
4 2 (10.53%) Capacity Planning
4 2 (10.53%) Coaching
4 2 (10.53%) Data Analytics
4 2 (10.53%) SWOT Analysis
4 2 (10.53%) Task Automation
Programming Languages
1 4 (21.05%) SQL
2 2 (10.53%) PowerShell
3 1 (5.26%) C#
Qualifications
1 10 (52.63%) Degree
2 2 (10.53%) APMG
2 2 (10.53%) CCNA
2 2 (10.53%) Cisco Certification
2 2 (10.53%) MCSE
2 2 (10.53%) Microsoft Certification
Quality Assurance & Compliance
1 2 (10.53%) GDPR
2 1 (5.26%) SLA
System Software
1 3 (15.79%) Active Directory
1 3 (15.79%) Hyper-V
Vendors
1 3 (15.79%) Microsoft
2 2 (10.53%) Dell
2 2 (10.53%) EMC
2 2 (10.53%) SonicWALL
3 1 (5.26%) VMware