The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Telford region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 14 14 11
Rank change year-on-year
0 -3
Permanent jobs requiring a 3rd Line Support 3 3 9
As % of all permanent IT jobs located in Telford 4.35% 5.08% 11.84%
As % of the Job Titles category 4.55% 5.56% 12.33%
Number of salaries quoted 3 3 8
Average salary £22,500 £33,000 £26,750
Average salary % change year-on-year
-31.81% +23.36%
90% offered a salary of more than £21,300 £31,800 £25,700
10% offered a salary of more than £26,100 £33,000 £32,500
UK excluding London average salary £33,750 £34,000 £35,000
% change year-on-year
-0.73% -2.85%
3rd Line Support
Shropshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Telford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Telford
Permanent IT job ads with a match in the
Job Titles category
66 54 73
As % of all permanent IT jobs located in Telford 95.65% 91.53% 96.05%
Number of salaries quoted 44 26 44
Average salary £30,000 £33,000 £32,500
Average salary % change year-on-year
-9.09% +1.53%
90% offered a salary of more than £20,000 £18,500 £25,000
10% offered a salary of more than £45,000 £67,500 £36,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Telford

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Telford region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Telford

3rd Line Support
Salary Trend in Telford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Telford region.

3rd Line Support Salary Trend in Telford

3rd Line Support
Top 30 Related IT Skills in Telford

For the 6 months to 21 October 2014, IT jobs across the Telford region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 9 (100.00%) Windows
2 8 (88.89%) MS Exchange
2 8 (88.89%) Active Directory
3 7 (77.78%) Citrix
3 7 (77.78%) VMware
3 7 (77.78%) Windows Server 2008
3 7 (77.78%) Windows Server 2012
4 6 (66.67%) Exchange Server 2010
4 6 (66.67%) Windows Server 2003
4 6 (66.67%) Microsoft
5 5 (55.56%) Microsoft Certification
5 5 (55.56%) VMware Infrastructure
6 4 (44.44%) Exchange Server 2003
6 4 (44.44%) Exchange Server 2013
6 4 (44.44%) XenServer
6 4 (44.44%) Firewall
6 4 (44.44%) TCP/IP
7 3 (33.33%) DNS
7 3 (33.33%) MS Office
7 3 (33.33%) ITIL
7 3 (33.33%) MCSE
7 3 (33.33%) Legal
7 3 (33.33%) XenApp
8 2 (22.22%) SQL Server
8 2 (22.22%) vSphere
8 2 (22.22%) Performance Monitoring
8 2 (22.22%) Exchange Server 2007
8 2 (22.22%) SonicWALL
8 2 (22.22%) Terminal Services
8 2 (22.22%) CheckPoint

3rd Line Support
Top Related IT Skills in Telford by Category

For the 6 months to 21 October 2014, IT jobs across the Telford region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (88.89%) MS Exchange
2 6 (66.67%) Exchange Server 2010
3 4 (44.44%) Exchange Server 2003
3 4 (44.44%) Exchange Server 2013
4 2 (22.22%) Exchange Server 2007
5 1 (11.11%) IBM Notes
5 1 (11.11%) Lotus Domino
5 1 (11.11%) SharePoint
Applications
1 3 (33.33%) MS Office
2 2 (22.22%) MS Excel
Communications & Networking
1 4 (44.44%) Firewall
1 4 (44.44%) TCP/IP
2 3 (33.33%) DNS
3 2 (22.22%) DDNS
4 1 (11.11%) DHCP
4 1 (11.11%) SAN
4 1 (11.11%) NAS
Database & Business Intelligence
1 2 (22.22%) SQL Server
2 1 (11.11%) SQL Server 2008
2 1 (11.11%) SQL Server 2005
General
1 3 (33.33%) Legal
Miscellaneous
1 1 (11.11%) Clustering
Operating Systems
1 9 (100.00%) Windows
2 7 (77.78%) Windows Server 2008
2 7 (77.78%) Windows Server 2012
3 6 (66.67%) Windows Server 2003
4 2 (22.22%) Linux
5 1 (11.11%) Windows 2000 Server
Processes & Methodologies
1 3 (33.33%) ITIL
2 2 (22.22%) Performance Monitoring
3 1 (11.11%) Kalman Filter
Qualifications
1 5 (55.56%) Microsoft Certification
2 3 (33.33%) MCSE
3 2 (22.22%) ITIL Certification
3 2 (22.22%) Citrix Certification
4 1 (11.11%) CCNA
4 1 (11.11%) Cisco Certification
4 1 (11.11%) CCA
4 1 (11.11%) VMware Certified Professional (VCP)
4 1 (11.11%) Degree
System Software
1 8 (88.89%) Active Directory
2 5 (55.56%) VMware Infrastructure
3 4 (44.44%) XenServer
4 3 (33.33%) XenApp
5 2 (22.22%) vSphere
5 2 (22.22%) Terminal Services
6 1 (11.11%) Citrix Presentation Server
6 1 (11.11%) Microsoft Virtual Server
Vendors
1 7 (77.78%) Citrix
1 7 (77.78%) VMware
2 6 (66.67%) Microsoft
3 2 (22.22%) SonicWALL
3 2 (22.22%) CheckPoint
3 2 (22.22%) Cisco
3 2 (22.22%) HP
4 1 (11.11%) Lotus
4 1 (11.11%) Barracuda Networks