The table below looks at the statistics for CRM skills in IT jobs advertised for the Twickenham region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 13 20 34
Rank change year-on-year
+7 +14
Permanent jobs citing CRM 4 2 1
As % of all permanent IT jobs located in Twickenham 9.09% 2.67% 0.94%
As % of the Processes & Methodologies category 9.76% 3.64% 1.01%
Number of salaries quoted 4 2 1
Average salary £50,000 £37,500 £65,000
Average salary % change year-on-year
+33.33% -42.30%
UK excluding London average salary £42,500 £42,500 £42,500
CRM
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Twickenham region.

Processes & Methodologies Category
Twickenham
Permanent IT job ads with a match in the
Processes & Methodologies category
41 55 99
As % of all permanent IT jobs located in Twickenham 93.18% 73.33% 93.40%
Number of salaries quoted 41 49 89
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £30,000 £35,500 £37,500
10% offered a salary of more than £63,000 £57,500 £56,750
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in Twickenham

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Twickenham region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Twickenham

CRM
Salary Trend in Twickenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Twickenham region.

CRM Salary Trend in Twickenham

CRM
Salary Histogram in Twickenham

This chart provides a salary histogram for IT jobs citing CRM across the Twickenham region over the 3 months to 30 September 2014.

CRM Salary Histogram in Twickenham

CRM
Top 30 Related IT Skills in Twickenham

For the 6 months to 30 September 2014, IT jobs across the Twickenham region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 5 (55.56%) SharePoint
2 4 (44.44%) SQL Server
2 4 (44.44%) TCP/IP
2 4 (44.44%) Active Directory
2 4 (44.44%) Dynamics CRM
2 4 (44.44%) Lync
3 3 (33.33%) SQL
3 3 (33.33%) ERP
4 2 (22.22%) MS Exchange
4 2 (22.22%) C#
4 2 (22.22%) DHCP
4 2 (22.22%) VBA
4 2 (22.22%) .NET
4 2 (22.22%) VBScript
4 2 (22.22%) MCP
4 2 (22.22%) Windows
4 2 (22.22%) Linux
4 2 (22.22%) MS Excel
4 2 (22.22%) Firewall
4 2 (22.22%) BizTalk Server
4 2 (22.22%) Symantec
4 2 (22.22%) HP
4 2 (22.22%) Dell
4 2 (22.22%) Citrix
4 2 (22.22%) Microsoft Certification
4 2 (22.22%) NetApp
4 2 (22.22%) VPN
4 2 (22.22%) DNS
4 2 (22.22%) Dynamics AX
4 2 (22.22%) MCITP

CRM
Top Related IT Skills in Twickenham by Category

For the 6 months to 30 September 2014, IT jobs across the Twickenham region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 5 (55.56%) SharePoint
2 4 (44.44%) Lync
3 2 (22.22%) Exchange Server 2010
3 2 (22.22%) MS Exchange
3 2 (22.22%) BizTalk Server
3 2 (22.22%) SharePoint 2010
Applications
1 2 (22.22%) MS Excel
Business Applications
1 4 (44.44%) Dynamics CRM
2 2 (22.22%) Dynamics AX
2 2 (22.22%) Dynamics NAV
Cloud Services
1 2 (22.22%) Office 365
Communications & Networking
1 4 (44.44%) TCP/IP
2 2 (22.22%) VPN
2 2 (22.22%) DNS
2 2 (22.22%) Firewall
2 2 (22.22%) VLAN
2 2 (22.22%) DHCP
Database & Business Intelligence
1 4 (44.44%) SQL Server
2 2 (22.22%) SQL Server Reporting Services
2 2 (22.22%) SQL Server Analysis Services
3 1 (11.11%) SQL Server Integration Services
3 1 (11.11%) Data Warehouse
General
1 2 (22.22%) Finance
2 1 (11.11%) Advertising
2 1 (11.11%) Publishing
2 1 (11.11%) Banking
Job Titles
1 4 (44.44%) Analyst
2 3 (33.33%) Administrator
3 2 (22.22%) Report Analyst
3 2 (22.22%) Systems Administrator
3 2 (22.22%) Senior Systems Administrator
4 1 (11.11%) Server Analyst
4 1 (11.11%) Salesforce.com Administrator
4 1 (11.11%) Project Manager
4 1 (11.11%) Infrastructure Analyst
4 1 (11.11%) Network Analyst
Libraries, Frameworks & Software Standards
1 2 (22.22%) .NET
Miscellaneous
1 2 (22.22%) Clustering
1 2 (22.22%) EqualLogic
1 2 (22.22%) Analytical Skills
2 1 (11.11%) Foreign Exchange (FX)
2 1 (11.11%) Mobile App
Operating Systems
1 2 (22.22%) Windows
1 2 (22.22%) Linux
1 2 (22.22%) Windows Server 2008
1 2 (22.22%) Windows Server 2012
Processes & Methodologies
1 3 (33.33%) ERP
2 2 (22.22%) Problem Management
3 1 (11.11%) Data Cleansing
3 1 (11.11%) Change Control
3 1 (11.11%) ETL
3 1 (11.11%) Business Intelligence
3 1 (11.11%) MVC
3 1 (11.11%) Workflow
3 1 (11.11%) Stakeholder Management
Programming Languages
1 3 (33.33%) SQL
2 2 (22.22%) VBScript
2 2 (22.22%) VBA
2 2 (22.22%) PowerShell
2 2 (22.22%) C#
3 1 (11.11%) VB.NET
3 1 (11.11%) T-SQL
Qualifications
1 2 (22.22%) MCP
1 2 (22.22%) Microsoft Certification
1 2 (22.22%) MCITP
1 2 (22.22%) Degree
System Software
1 4 (44.44%) Active Directory
2 2 (22.22%) Hyper-V
2 2 (22.22%) XenApp
Systems Management
1 2 (22.22%) SCCM
1 2 (22.22%) SCOM
Vendors
1 2 (22.22%) HP
1 2 (22.22%) Dell
1 2 (22.22%) Citrix
1 2 (22.22%) NetApp
1 2 (22.22%) Symantec
1 2 (22.22%) VMware
1 2 (22.22%) SonicWALL
1 2 (22.22%) Veeam
2 1 (11.11%) Google
2 1 (11.11%) Salesforce.com
2 1 (11.11%) Microsoft