The table below looks at the statistics for the 1st Line Support Manager role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Manager in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
First Line Support Manager
Rank 878 878 -
Rank change year-on-year
0 -
Permanent jobs requiring a 1st Line Support Manager 2 1 0
As % of all permanent IT jobs located in the UK 0.002% 0.001% -
As % of the Job Titles category 0.002% 0.001% -
Number of salaries quoted 2 0 0
Average salary £17,500 - -
UK excluding London average salary £17,500 - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104608 102056 108531
As % of all permanent IT jobs located in the UK 94.68% 94.69% 95.26%
Number of salaries quoted 87149 82785 93534
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,750 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Manager
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 1st Line Support Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

1st Line Support Manager Jobs Demand Trend in the UK

1st Line Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Manager within the UK.

1st Line Support Manager Salary Trend in the UK

1st Line Support Manager
Top 25 Related IT Skills

For the 6 months to 24 December 2014, IT jobs within the UK that cited 1st Line Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Manager in their job title.

1 4 (80.00%) Windows
2 3 (60.00%) ITIL
3 2 (40.00%) CRM
3 2 (40.00%) SharePoint
3 2 (40.00%) Windows XP
3 2 (40.00%) MS Exchange
3 2 (40.00%) Cisco
3 2 (40.00%) Microsoft
3 2 (40.00%) Active Directory
3 2 (40.00%) Citrix
3 2 (40.00%) CAD
3 2 (40.00%) Service Management
3 2 (40.00%) ITSM
3 2 (40.00%) Finance
3 2 (40.00%) Legal
3 2 (40.00%) E-Learning
3 2 (40.00%) IVR
3 2 (40.00%) Windows Vista
3 2 (40.00%) Exchange Server 2007
3 2 (40.00%) SCCM
3 2 (40.00%) Windows 7
3 2 (40.00%) SharePoint 2010
3 2 (40.00%) Cisco UCCX
4 1 (20.00%) Performance Management
4 1 (20.00%) Line Management

1st Line Support Manager
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT jobs within the UK that cited 1st Line Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) SharePoint
1 2 (40.00%) MS Exchange
1 2 (40.00%) Exchange Server 2007
1 2 (40.00%) SharePoint 2010
General
1 2 (40.00%) Finance
1 2 (40.00%) Legal
Miscellaneous
1 2 (40.00%) E-Learning
1 2 (40.00%) IVR
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) Windows XP
2 2 (40.00%) Windows Vista
2 2 (40.00%) Windows 7
Processes & Methodologies
1 3 (60.00%) ITIL
2 2 (40.00%) CRM
2 2 (40.00%) CAD
2 2 (40.00%) Service Management
2 2 (40.00%) ITSM
3 1 (20.00%) Performance Management
3 1 (20.00%) Line Management
System Software
1 2 (40.00%) Active Directory
Systems Management
1 2 (40.00%) SCCM
1 2 (40.00%) Cisco UCCX
Vendors
1 2 (40.00%) Cisco
1 2 (40.00%) Microsoft
1 2 (40.00%) Citrix