The statistics below represent IT jobs advertised across the UK that had 2nd Line Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Second Line Support Manager
Rank 878 963 987
Rank change year-on-year
+85 +24
Permanent jobs requiring a 2nd Line Support Manager 3 11 7
As % of all permanent IT jobs located in the UK 0.003% 0.010% 0.006%
As % of the Job Titles category 0.003% 0.011% 0.006%
Number of salaries quoted 3 11 7
Median salary £37,000 £50,000 £42,500
Median salary % change year-on-year
-26.00% +17.64%
90% offered a salary of more than £30,200 £6,600 £38,500
10% offered a salary of more than £43,400 £62,500 £54,500
UK excluding London median salary £28,500 £62,500 £42,500
% change year-on-year
-54.40% +47.05%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
86630 102774 109716
As % of all permanent IT jobs located in the UK 96.44% 96.55% 96.65%
Number of salaries quoted 71903 85678 90819
Median salary £46,000 £45,000 £45,000
Median salary % change year-on-year
+2.22% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support Manager
Jobs Demand Trend

The demand trend of job ads that featured 2nd Line Support Manager in the job title.

2nd Line Support Manager Jobs Demand Trend in the UK

2nd Line Support Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Manager within the UK.

2nd Line Support Manager Salary Trend in the UK

2nd Line Support Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Manager over the 3 months to 8 December 2016 within the UK.

2nd Line Support Manager Salary Histogram in the UK

2nd Line Support Manager
Top 5 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Manager within the UK over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +64 2 £41,000 -27.11%
London +40 2 £41,000 +45.13%
Scotland - 1 £28,500 -
City of London - 1 £45,000 -
Glasgow - 1 £28,500 -

2nd Line Support Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 8 December 2016, 2nd Line Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 2nd Line Support Manager in the job title.

1 7 (50.00%) ITIL
2 5 (35.71%) Windows
3 4 (28.57%) Finance
3 4 (28.57%) Microsoft
3 4 (28.57%) Active Directory
3 4 (28.57%) MS Office
4 3 (21.43%) Windows 10
4 3 (21.43%) Service Delivery
4 3 (21.43%) MS Excel
4 3 (21.43%) MS Exchange
4 3 (21.43%) Windows 7
5 2 (14.29%) Exchange Server 2010
5 2 (14.29%) Process Improvement
5 2 (14.29%) Office 365
5 2 (14.29%) Windows Server 2008
5 2 (14.29%) LAN
5 2 (14.29%) WAN
5 2 (14.29%) Mac OS X
5 2 (14.29%) Analytical Skills
5 2 (14.29%) Performance Metrics
5 2 (14.29%) Exchange Server 2013
5 2 (14.29%) Mentoring
6 1 (7.14%) Windows Server
6 1 (7.14%) Coaching
6 1 (7.14%) Network Monitoring
6 1 (7.14%) Line Management
6 1 (7.14%) Law
6 1 (7.14%) VMware
6 1 (7.14%) Firewall
6 1 (7.14%) Citrix

2nd Line Support Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) MS Exchange
2 2 (14.29%) Exchange Server 2010
2 2 (14.29%) Exchange Server 2013
3 1 (7.14%) SharePoint
3 1 (7.14%) Tomcat
Applications
1 4 (28.57%) MS Office
2 3 (21.43%) MS Excel
Cloud Services
1 2 (14.29%) Office 365
2 1 (7.14%) Amazon AWS
2 1 (7.14%) Microsoft Azure
Communications & Networking
1 2 (14.29%) LAN
1 2 (14.29%) WAN
2 1 (7.14%) Firewall
2 1 (7.14%) TCP/IP
2 1 (7.14%) VPN
Database & Business Intelligence
1 1 (7.14%) SQL Server
1 1 (7.14%) SQL Server 2005
1 1 (7.14%) SQL Server Analysis Services
1 1 (7.14%) SQL Server Integration Services
1 1 (7.14%) SQL Server Reporting Services
General
1 4 (28.57%) Finance
2 1 (7.14%) Dutch Language
2 1 (7.14%) German Language
2 1 (7.14%) Italian Language
2 1 (7.14%) Law
Miscellaneous
1 2 (14.29%) Analytical Skills
1 2 (14.29%) Performance Metrics
Operating Systems
1 5 (35.71%) Windows
2 3 (21.43%) Windows 10
2 3 (21.43%) Windows 7
3 2 (14.29%) Mac OS X
3 2 (14.29%) Windows Server 2008
4 1 (7.14%) Linux
4 1 (7.14%) Windows 8
4 1 (7.14%) Windows Server
4 1 (7.14%) Windows Vista
4 1 (7.14%) Windows XP
Processes & Methodologies
1 7 (50.00%) ITIL
2 3 (21.43%) Service Delivery
3 2 (14.29%) Mentoring
3 2 (14.29%) Process Improvement
4 1 (7.14%) Coaching
4 1 (7.14%) Data Analysis
4 1 (7.14%) Data Management
4 1 (7.14%) Incident Management
4 1 (7.14%) Line Management
4 1 (7.14%) Network Monitoring
Programming Languages
1 1 (7.14%) Java
Quality Assurance & Compliance
1 1 (7.14%) QA
System Software
1 4 (28.57%) Active Directory
2 1 (7.14%) Hyper-V
2 1 (7.14%) VMware Infrastructure
Vendors
1 4 (28.57%) Microsoft
2 1 (7.14%) Apple
2 1 (7.14%) Citrix
2 1 (7.14%) Google
2 1 (7.14%) Salesforce.com
2 1 (7.14%) VMware