The table below looks at the statistics for the Call Centre Team Leader role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Call Centre Team Leader in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Call Centre Team Lead
Rank - - 895
Permanent jobs requiring a Call Centre Team Leader 0 0 1
As % of all permanent IT jobs located in the UK - - 0.001%
As % of the Job Titles category - - 0.001%
Number of salaries quoted 0 0 1
Average salary - - £26,000
UK excluding London average salary - - £26,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104068 101994 108481
As % of all permanent IT jobs located in the UK 94.69% 94.68% 95.26%
Number of salaries quoted 86662 82710 93503
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,861 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Call Centre Team Leader
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Call Centre Team Leader in the job title within the UK as a proportion of the total demand within the Job Titles category.

Call Centre Team Leader Jobs Demand Trend in the UK

Call Centre Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Call Centre Team Leader within the UK.

Call Centre Team Leader Salary Trend in the UK

Call Centre Team Leader
Top 26 Related IT Skills

For the 6 months to 29 December 2014, IT jobs within the UK that cited Call Centre Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Call Centre Team Leader in their job title.

1 3 (75.00%) Telecoms
2 2 (50.00%) SLA
3 1 (25.00%) Cisco
3 1 (25.00%) Active Directory
3 1 (25.00%) Citrix
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) Avaya
3 1 (25.00%) Thin Client
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) BCP
3 1 (25.00%) Process Management
3 1 (25.00%) MS Office
3 1 (25.00%) ITIL
3 1 (25.00%) Windows
3 1 (25.00%) MCSE
3 1 (25.00%) CRM
3 1 (25.00%) MS Exchange
3 1 (25.00%) GSM
3 1 (25.00%) PBX
3 1 (25.00%) Incident Management
3 1 (25.00%) Statistics
3 1 (25.00%) Exchange Server 2003
3 1 (25.00%) Fat Client
3 1 (25.00%) Time Management
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Analytical Skills

Call Centre Team Leader
Top Related IT Skills by Category

For the 6 months to 29 December 2014, IT jobs within the UK that cited Call Centre Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Call Centre Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) MS Exchange
1 1 (25.00%) Exchange Server 2003
Applications
1 1 (25.00%) MS Office
Communications & Networking
1 1 (25.00%) GSM
1 1 (25.00%) PBX
General
1 3 (75.00%) Telecoms
Miscellaneous
1 1 (25.00%) Thin Client
1 1 (25.00%) Statistics
1 1 (25.00%) Fat Client
1 1 (25.00%) Analytical Skills
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows Server 2003
1 1 (25.00%) Windows Server 2008
Processes & Methodologies
1 1 (25.00%) ITIL
1 1 (25.00%) CRM
1 1 (25.00%) BCP
1 1 (25.00%) Process Management
1 1 (25.00%) Incident Management
1 1 (25.00%) Time Management
Qualifications
1 1 (25.00%) MCSE
1 1 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (50.00%) SLA
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Cisco
1 1 (25.00%) Citrix
1 1 (25.00%) Avaya