The statistics below represent IT jobs advertised across the UK that had Help Desk Specialist featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 July 2016 with a comparison to same period over 2 years.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Help Desk Specialist
Rank 905 963 974
Rank change year-on-year
+58 +11
Permanent jobs requiring a Help Desk Specialist 3 7 11
As % of all permanent IT jobs located in the UK 0.003% 0.006% 0.009%
As % of the Job Titles category 0.003% 0.007% 0.010%
Number of salaries quoted 1 7 7
Median salary £24,500 £29,000 £24,500
Median salary % change year-on-year
-15.51% +18.36%
UK excluding London median salary £24,500 - £24,500

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94638 106188 112312
As % of all permanent IT jobs located in the UK 96.43% 96.31% 96.48%
Number of salaries quoted 79637 87538 91558
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Specialist
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Specialist in the job title.

Help Desk Specialist Jobs Demand Trend in the UK

Help Desk Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Specialist within the UK.

Help Desk Specialist Salary Trend in the UK

Help Desk Specialist
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Specialist within the UK over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +58 3 £24,500 -15.51%
South East - 3 £24,500 -
Reading - 2 - -
Berkshire - 2 - -
Oxfordshire - 1 £24,500 -
Oxford - 1 £24,500 -

Help Desk Specialist Skill Set
Top 25 Related IT Skills

For the 6 months to 25 July 2016, Help Desk Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Specialist in the job title.

1 7 (87.50%) Windows
1 7 (87.50%) Microsoft
1 7 (87.50%) Active Directory
2 4 (50.00%) Cisco
2 4 (50.00%) Windows XP
2 4 (50.00%) MS Exchange
2 4 (50.00%) LAN
2 4 (50.00%) WAN
2 4 (50.00%) MS Office
2 4 (50.00%) TCP/IP
2 4 (50.00%) Salesforce.com
2 4 (50.00%) Internet
2 4 (50.00%) Management Information System
2 4 (50.00%) IP Telephony
2 4 (50.00%) Degree
2 4 (50.00%) Computer Science
2 4 (50.00%) SCCM
2 4 (50.00%) Exchange Server 2010
2 4 (50.00%) Root Cause Analysis
3 3 (37.50%) Software Licensing
3 3 (37.50%) DNS
3 3 (37.50%) DHCP
3 3 (37.50%) Mac OS X
4 1 (12.50%) SQL
4 1 (12.50%) Presales

Help Desk Specialist Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (50.00%) Exchange Server 2010
1 4 (50.00%) MS Exchange
Applications
1 4 (50.00%) MS Office
Communications & Networking
1 4 (50.00%) Internet
1 4 (50.00%) IP Telephony
1 4 (50.00%) LAN
1 4 (50.00%) TCP/IP
1 4 (50.00%) WAN
2 3 (37.50%) DHCP
2 3 (37.50%) DNS
Miscellaneous
1 4 (50.00%) Computer Science
1 4 (50.00%) Management Information System
Operating Systems
1 7 (87.50%) Windows
2 4 (50.00%) Windows XP
3 3 (37.50%) Mac OS X
Processes & Methodologies
1 4 (50.00%) Root Cause Analysis
2 3 (37.50%) Software Licensing
3 1 (12.50%) Presales
Programming Languages
1 1 (12.50%) SQL
Qualifications
1 4 (50.00%) Degree
System Software
1 7 (87.50%) Active Directory
Systems Management
1 4 (50.00%) SCCM
Vendors
1 7 (87.50%) Microsoft
2 4 (50.00%) Cisco
2 4 (50.00%) Salesforce.com