The statistics below represent IT jobs advertised across the UK that had Help Desk Specialist featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Help Desk Specialist
UK
Rank 857 918 951
Rank change year-on-year
+61 +33
Permanent jobs requiring a Help Desk Specialist 1 2 2
As % of all permanent IT jobs located in the UK 0.001% 0.002% 0.002%
As % of the Job Titles category 0.001% 0.002% 0.002%
Number of salaries quoted 0 1 2
Median salary - £35,000 £24,500
Median salary % change year-on-year
- +42.85%
UK excluding London median salary - - £19,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81076 94889 99493
As % of all permanent IT jobs located in the UK 96.44% 96.44% 96.68%
Number of salaries quoted 67322 79646 82693
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Help Desk Specialist
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Specialist in the job title.

Help Desk Specialist Jobs Demand Trend in the UK

Help Desk Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Specialist within the UK.

Help Desk Specialist Salary Trend in the UK

Help Desk Specialist
Top 2 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Specialist within the UK over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +67 1 - -
England +48 1 - -

Help Desk Specialist Skill Set
Top 19 Related IT Skills

For the 6 months to 17 January 2017, Help Desk Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Specialist in the job title.

1 4 (100.00%) Windows
1 4 (100.00%) Microsoft
1 4 (100.00%) Windows 7
2 3 (75.00%) Windows Server
2 3 (75.00%) Windows Server 2012
2 3 (75.00%) Exchange Server 2013
2 3 (75.00%) Windows 10
2 3 (75.00%) Microsoft Certification
2 3 (75.00%) Windows Server 2008
2 3 (75.00%) Hyper-V
2 3 (75.00%) MS Exchange
2 3 (75.00%) VoIP
2 3 (75.00%) Cisco
3 2 (50.00%) Cisco Certification
4 1 (25.00%) MS Office
4 1 (25.00%) Active Directory
4 1 (25.00%) MS Excel
4 1 (25.00%) Degree
4 1 (25.00%) Windows 8

Help Desk Specialist Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (75.00%) Exchange Server 2013
1 3 (75.00%) MS Exchange
Applications
1 1 (25.00%) MS Excel
1 1 (25.00%) MS Office
Communications & Networking
1 3 (75.00%) VoIP
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows 7
2 3 (75.00%) Windows 10
2 3 (75.00%) Windows Server
2 3 (75.00%) Windows Server 2008
2 3 (75.00%) Windows Server 2012
3 1 (25.00%) Windows 8
Qualifications
1 3 (75.00%) Microsoft Certification
2 2 (50.00%) Cisco Certification
3 1 (25.00%) Degree
System Software
1 3 (75.00%) Hyper-V
2 1 (25.00%) Active Directory
Vendors
1 4 (100.00%) Microsoft
2 3 (75.00%) Cisco