The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Uxbridge region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 18 23 25
Rank change year-on-year
+5 +2
Permanent jobs requiring a 2nd Line Support 7 5 2
As % of all permanent IT jobs located in Uxbridge 5.93% 3.40% 1.26%
As % of the Job Titles category 6.14% 3.73% 1.41%
Number of salaries quoted 7 5 2
Average salary £24,500 £25,500 £32,500
Average salary % change year-on-year
-3.92% -21.53%
90% offered a salary of more than £21,000 £24,000 £28,500
10% offered a salary of more than £29,000 £31,200 £36,500
UK excluding London average salary £25,500 £25,000 £24,000
% change year-on-year
+2.00% +4.16%
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Uxbridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Uxbridge
Permanent IT job ads with a match in the
Job Titles category
114 134 142
As % of all permanent IT jobs located in Uxbridge 96.61% 91.16% 89.31%
Number of salaries quoted 101 124 118
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £22,600 £26,500 £31,250
10% offered a salary of more than £70,000 £66,000 £59,200
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Uxbridge

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Uxbridge region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Uxbridge

2nd Line Support
Salary Trend in Uxbridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Uxbridge region.

2nd Line Support Salary Trend in Uxbridge

2nd Line Support
Top 29 Related IT Skills in Uxbridge

For the 6 months to 13 February 2016, IT jobs across the Uxbridge region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 7 (70.00%) Windows
1 7 (70.00%) Active Directory
2 4 (40.00%) VPN
2 4 (40.00%) Microsoft
2 4 (40.00%) MS Office
3 3 (30.00%) Windows 8
3 3 (30.00%) Apple iOS
3 3 (30.00%) Windows Server
3 3 (30.00%) Windows 7
3 3 (30.00%) QA
3 3 (30.00%) Polycom
3 3 (30.00%) Video Conferencing
3 3 (30.00%) Android
3 3 (30.00%) Telecoms
3 3 (30.00%) Information Security
3 3 (30.00%) Blackberry
3 3 (30.00%) Avaya
3 3 (30.00%) Mac OS X
3 3 (30.00%) MS Exchange
4 2 (20.00%) MS Excel
4 2 (20.00%) Degree
4 2 (20.00%) Manufacturing
4 2 (20.00%) Data Centre
5 1 (10.00%) Office 365
5 1 (10.00%) Disaster Recovery
5 1 (10.00%) Firewall
5 1 (10.00%) LAN
5 1 (10.00%) WAN
5 1 (10.00%) Terminal Services

2nd Line Support
Top Related IT Skills in Uxbridge by Category

For the 6 months to 13 February 2016, IT jobs across the Uxbridge region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) MS Exchange
Applications
1 4 (40.00%) MS Office
2 2 (20.00%) MS Excel
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 4 (40.00%) VPN
2 1 (10.00%) Firewall
2 1 (10.00%) LAN
2 1 (10.00%) WAN
General
1 3 (30.00%) Telecoms
2 2 (20.00%) Manufacturing
Miscellaneous
1 3 (30.00%) Blackberry
1 3 (30.00%) Video Conferencing
2 2 (20.00%) Data Centre
Operating Systems
1 7 (70.00%) Windows
2 3 (30.00%) Android
2 3 (30.00%) Apple iOS
2 3 (30.00%) Mac OS X
2 3 (30.00%) Windows 7
2 3 (30.00%) Windows 8
2 3 (30.00%) Windows Server
Processes & Methodologies
1 3 (30.00%) Information Security
2 1 (10.00%) Disaster Recovery
Qualifications
1 2 (20.00%) Degree
Quality Assurance & Compliance
1 3 (30.00%) QA
System Software
1 7 (70.00%) Active Directory
2 1 (10.00%) Terminal Services
Vendors
1 4 (40.00%) Microsoft
2 3 (30.00%) Avaya
2 3 (30.00%) Polycom