The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Uxbridge region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 29 35 29
Rank change year-on-year
+6 -6
Permanent jobs requiring a 2nd Line Support 2 4 4
As % of all permanent IT jobs located in Uxbridge 1.28% 1.86% 2.16%
As % of the Job Titles category 1.35% 1.99% 2.33%
Number of salaries quoted 2 0 0
Average salary £31,250 - -
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Uxbridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Uxbridge
Permanent IT job ads with a match in the
Job Titles category
148 201 172
As % of all permanent IT jobs located in Uxbridge 94.87% 93.49% 92.97%
Number of salaries quoted 129 180 152
Average salary £41,000 £41,875 £45,000
Average salary % change year-on-year
-2.08% -6.94%
90% offered a salary of more than £27,500 £29,000 £35,000
10% offered a salary of more than £62,500 £80,000 £65,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

2nd Line Support
Jobs Demand Trend in Uxbridge

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Uxbridge region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Uxbridge

2nd Line Support
Salary Trend in Uxbridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Uxbridge region.

2nd Line Support Salary Trend in Uxbridge

2nd Line Support
Top 30 Related IT Skills in Uxbridge

For the 6 months to 16 September 2014, IT jobs across the Uxbridge region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 5 (83.33%) Microsoft
2 3 (50.00%) SQL Server
3 2 (33.33%) JavaScript
3 2 (33.33%) PHP
3 2 (33.33%) SQL
3 2 (33.33%) Windows
3 2 (33.33%) ITIL
3 2 (33.33%) XML
3 2 (33.33%) ITSM
3 2 (33.33%) VMware
3 2 (33.33%) German Language
3 2 (33.33%) VMware Infrastructure
3 2 (33.33%) SaaS
3 2 (33.33%) Service Management
3 2 (33.33%) Oracle
3 2 (33.33%) Mentoring
4 1 (16.67%) E-business
4 1 (16.67%) PaaS
4 1 (16.67%) Exchange Server 2010
4 1 (16.67%) Root Cause Analysis
4 1 (16.67%) Cloud Computing
4 1 (16.67%) Windows 7
4 1 (16.67%) Open Source
4 1 (16.67%) Remedy ITSM
4 1 (16.67%) PHP5
4 1 (16.67%) PHP4
4 1 (16.67%) Ajax
4 1 (16.67%) Web 2.0
4 1 (16.67%) Web Development
4 1 (16.67%) JSON

2nd Line Support
Top Related IT Skills in Uxbridge by Category

For the 6 months to 16 September 2014, IT jobs across the Uxbridge region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) Exchange Server 2010
1 1 (16.67%) MS Exchange
Business Applications
1 1 (16.67%) Remedy ITSM
Cloud Services
1 2 (33.33%) SaaS
2 1 (16.67%) PaaS
2 1 (16.67%) Cloud Computing
Communications & Networking
1 1 (16.67%) TCP/IP
Database & Business Intelligence
1 3 (50.00%) SQL Server
2 1 (16.67%) MySQL
General
1 2 (33.33%) German Language
2 1 (16.67%) Law
2 1 (16.67%) Games
Libraries, Frameworks & Software Standards
1 2 (33.33%) XML
2 1 (16.67%) Ajax
2 1 (16.67%) JSON
2 1 (16.67%) DOM
2 1 (16.67%) DHTML
2 1 (16.67%) HTML
2 1 (16.67%) XHTML
2 1 (16.67%) XML Schema
2 1 (16.67%) .NET
2 1 (16.67%) ASP.NET
2 1 (16.67%) CSS
2 1 (16.67%) SOAP
2 1 (16.67%) Web Services
Miscellaneous
1 1 (16.67%) Open Source
1 1 (16.67%) Web 2.0
1 1 (16.67%) Client/Server
Operating Systems
1 2 (33.33%) Windows
2 1 (16.67%) Windows 7
Processes & Methodologies
1 2 (33.33%) ITIL
1 2 (33.33%) ITSM
1 2 (33.33%) Service Management
1 2 (33.33%) Mentoring
2 1 (16.67%) E-business
2 1 (16.67%) Root Cause Analysis
2 1 (16.67%) Web Development
2 1 (16.67%) Workflow
2 1 (16.67%) CRM
Programming Languages
1 2 (33.33%) JavaScript
1 2 (33.33%) PHP
1 2 (33.33%) SQL
2 1 (16.67%) PHP5
2 1 (16.67%) PHP4
Qualifications
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) ITIL Certification
1 1 (16.67%) MCP
1 1 (16.67%) MCSE
System Software
1 2 (33.33%) VMware Infrastructure
Vendors
1 5 (83.33%) Microsoft
2 2 (33.33%) VMware
2 2 (33.33%) Oracle
3 1 (16.67%) Citrix
3 1 (16.67%) Remedy