The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Uxbridge region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Uxbridge region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Second Line Support
Rank 32 34 -
Rank change year-on-year
+2 -
Permanent jobs requiring a 2nd Line Support 4 5 0
As % of all permanent IT jobs located in Uxbridge 1.980% 2.203% -
As % of the Job Titles category 2.139% 2.326% -
Number of salaries quoted 3 5 0
Average salary £24,000 £35,000 -
Average salary % change year-on-year
-31.42% -
UK excluding London average salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
All Job Titles
Uxbridge
Permanent IT job ads with a match in the
Job Titles category
187 215 178
As % of all permanent IT jobs located in Uxbridge 92.57% 94.71% 94.18%
Number of salaries quoted 168 200 155
Average salary £47,500 £40,000 £45,000
Average salary % change year-on-year
+18.75% -11.11%
90% offered a salary of more than £25,000 £24,000 £28,000
10% offered a salary of more than £67,500 £85,000 £65,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support
London

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Uxbridge region as a proportion of the total demand within the Job Titles category.

Uxbridge 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Uxbridge region.

Uxbridge 2nd Line Support Salary Trend

2nd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Uxbridge region over the 3 months to 23 May 2013.

Uxbridge 2nd Line Support Salary Histogram

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Uxbridge region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 11 (78.57%) Windows
2 9 (64.29%) SQL
3 8 (57.14%) MS Office
4 6 (42.86%) SQL Server
5 5 (35.71%) Windows Server 2003
5 5 (35.71%) PBX
5 5 (35.71%) Windows 2000 Server
6 4 (28.57%) ITIL
6 4 (28.57%) Microsoft
7 3 (21.43%) Pharmaceutical
7 3 (21.43%) Microsoft Certification
7 3 (21.43%) Windows 7
7 3 (21.43%) MCITP
7 3 (21.43%) Degree
7 3 (21.43%) Biotechnology
8 2 (14.29%) Wireless
8 2 (14.29%) Law
8 2 (14.29%) Legal
8 2 (14.29%) Network+ Certification
8 2 (14.29%) Server+ Certification
8 2 (14.29%) A+ Certification
8 2 (14.29%) WAN
8 2 (14.29%) TCP/IP
8 2 (14.29%) CCNA
8 2 (14.29%) Active Directory
8 2 (14.29%) Cisco Certification
8 2 (14.29%) LAN
8 2 (14.29%) Oracle
8 2 (14.29%) JavaScript
8 2 (14.29%) PHP

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Uxbridge region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (7.143%) .NET
1 1 (7.143%) ASP.NET
1 1 (7.143%) XML
Applications
1 8 (57.14%) MS Office
Communications & Networking
1 5 (35.71%) PBX
2 2 (14.29%) Wireless
2 2 (14.29%) WAN
2 2 (14.29%) TCP/IP
2 2 (14.29%) LAN
Database & Business Intelligence
1 6 (42.86%) SQL Server
2 1 (7.143%) MySQL
General
1 3 (21.43%) Pharmaceutical
2 2 (14.29%) Law
2 2 (14.29%) Legal
Miscellaneous
1 3 (21.43%) Biotechnology
2 1 (7.143%) Client/Server
2 1 (7.143%) SaaS
Operating Systems
1 11 (78.57%) Windows
2 5 (35.71%) Windows Server 2003
2 5 (35.71%) Windows 2000 Server
3 3 (21.43%) Windows 7
Processes & Methodologies
1 4 (28.57%) ITIL
2 1 (7.143%) CRM
2 1 (7.143%) Service Management
2 1 (7.143%) E-business
2 1 (7.143%) ITSM
2 1 (7.143%) Root Cause Analysis
Programming Languages
1 9 (64.29%) SQL
2 2 (14.29%) JavaScript
2 2 (14.29%) PHP
Qualifications
1 3 (21.43%) Microsoft Certification
1 3 (21.43%) MCITP
1 3 (21.43%) Degree
2 2 (14.29%) Network+ Certification
2 2 (14.29%) Server+ Certification
2 2 (14.29%) A+ Certification
2 2 (14.29%) CCNA
2 2 (14.29%) Cisco Certification
3 1 (7.143%) ITIL Certification
System Software
1 2 (14.29%) Active Directory
Vendors
1 4 (28.57%) Microsoft
2 2 (14.29%) Oracle
Uxbridge, Middlesex
Broad technical knowledge: SQL skills coupled with good network TCP/IP and infrastructure related skills. Understanding and logical troubleshooting of Windows based application work flows, reports and forms,...
KV Recruitment
Salary: £1 - £2 per annum + Benefits
Posted: 19 May 2013