The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Uxbridge region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 32 33 30
Rank change year-on-year
+1 -3
Permanent jobs requiring a 2nd Line Support 2 4 5
As % of all permanent IT jobs located in Uxbridge 1.16% 1.69% 2.17%
As % of the Job Titles category 1.21% 1.81% 2.37%
Number of salaries quoted 2 0 1
Average salary £35,000 - £24,625
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
2nd Line Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Uxbridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Uxbridge
Permanent IT job ads with a match in the
Job Titles category
165 221 211
As % of all permanent IT jobs located in Uxbridge 95.38% 93.25% 91.74%
Number of salaries quoted 152 199 195
Average salary £42,500 £41,250 £40,000
Average salary % change year-on-year
+3.03% +3.12%
90% offered a salary of more than £27,500 £28,500 £31,500
10% offered a salary of more than £62,500 £80,000 £67,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Uxbridge

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Uxbridge region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Uxbridge

2nd Line Support
Salary Trend in Uxbridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Uxbridge region.

2nd Line Support Salary Trend in Uxbridge

2nd Line Support
Salary Histogram in Uxbridge

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Uxbridge region over the 3 months to 20 August 2014.

2nd Line Support Salary Histogram in Uxbridge

2nd Line Support
Top 30 Related IT Skills in Uxbridge

For the 6 months to 20 August 2014, IT jobs across the Uxbridge region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (80.00%) Microsoft
2 2 (40.00%) VMware
2 2 (40.00%) German Language
2 2 (40.00%) SQL Server
2 2 (40.00%) VMware Infrastructure
3 1 (20.00%) Cloud Computing
3 1 (20.00%) Windows 7
3 1 (20.00%) Open Source
3 1 (20.00%) SaaS
3 1 (20.00%) PaaS
3 1 (20.00%) Exchange Server 2010
3 1 (20.00%) CSS
3 1 (20.00%) SOAP
3 1 (20.00%) Web Services
3 1 (20.00%) XML
3 1 (20.00%) DOM
3 1 (20.00%) ITIL
3 1 (20.00%) MCP
3 1 (20.00%) Windows
3 1 (20.00%) MCSE
3 1 (20.00%) XHTML
3 1 (20.00%) MS Exchange
3 1 (20.00%) XML Schema
3 1 (20.00%) Citrix
3 1 (20.00%) Microsoft Certification
3 1 (20.00%) ITIL Certification
3 1 (20.00%) Remedy
3 1 (20.00%) DHTML
3 1 (20.00%) HTML
3 1 (20.00%) JavaScript

2nd Line Support
Top Related IT Skills in Uxbridge by Category

For the 6 months to 20 August 2014, IT jobs across the Uxbridge region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) MS Exchange
1 1 (20.00%) Exchange Server 2010
Business Applications
1 1 (20.00%) Remedy ITSM
Cloud Services
1 1 (20.00%) Cloud Computing
1 1 (20.00%) SaaS
1 1 (20.00%) PaaS
Database & Business Intelligence
1 2 (40.00%) SQL Server
2 1 (20.00%) MySQL
General
1 2 (40.00%) German Language
2 1 (20.00%) Law
2 1 (20.00%) Games
Libraries, Frameworks & Software Standards
1 1 (20.00%) DHTML
1 1 (20.00%) HTML
1 1 (20.00%) CSS
1 1 (20.00%) SOAP
1 1 (20.00%) Web Services
1 1 (20.00%) XML
1 1 (20.00%) DOM
1 1 (20.00%) XHTML
1 1 (20.00%) XML Schema
1 1 (20.00%) Ajax
1 1 (20.00%) JSON
Miscellaneous
1 1 (20.00%) Web 2.0
1 1 (20.00%) Open Source
Operating Systems
1 1 (20.00%) Windows
1 1 (20.00%) Windows 7
Processes & Methodologies
1 1 (20.00%) ITIL
1 1 (20.00%) Service Management
1 1 (20.00%) ITSM
1 1 (20.00%) Web Development
Programming Languages
1 1 (20.00%) JavaScript
1 1 (20.00%) PHP
1 1 (20.00%) SQL
1 1 (20.00%) PHP5
1 1 (20.00%) PHP4
Qualifications
1 1 (20.00%) MCP
1 1 (20.00%) MCSE
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) ITIL Certification
System Software
1 2 (40.00%) VMware Infrastructure
Vendors
1 4 (80.00%) Microsoft
2 2 (40.00%) VMware
3 1 (20.00%) Oracle
3 1 (20.00%) Citrix
3 1 (20.00%) Remedy