The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Warwick region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 42 32 -
Rank change year-on-year
-10 -
Permanent jobs requiring a Technical Support 3 4 0
As % of all permanent IT jobs located in Warwick 1.09% 2.19% -
As % of the Job Titles category 1.18% 2.42% -
Number of salaries quoted 3 4 0
Average salary £40,000 £33,000 -
Average salary % change year-on-year
+21.21% -
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
Warwickshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Warwick region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Warwick
Permanent IT job ads with a match in the
Job Titles category
254 165 244
As % of all permanent IT jobs located in Warwick 92.36% 90.16% 97.21%
Number of salaries quoted 237 142 228
Average salary £42,500 £39,000 £37,500
Average salary % change year-on-year
+8.97% +4.00%
90% offered a salary of more than £25,000 £22,500 £24,800
10% offered a salary of more than £57,500 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Warwick

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Warwick region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Warwick

Technical Support
Salary Trend in Warwick

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Warwick region.

Technical Support Salary Trend in Warwick

Technical Support
Top 28 Related IT Skills in Warwick

For the 6 months to 30 March 2015, IT jobs across the Warwick region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (100.00%) SQL
1 3 (100.00%) Windows
1 3 (100.00%) Microsoft
1 3 (100.00%) MS Office
1 3 (100.00%) Marketing
2 2 (66.67%) Marketing Analytics
2 2 (66.67%) SaaS
2 2 (66.67%) Big Data
2 2 (66.67%) Analytics
2 2 (66.67%) Service Management
2 2 (66.67%) Software Engineering
2 2 (66.67%) COM
3 1 (33.33%) UNIX
3 1 (33.33%) Active Directory
3 1 (33.33%) Salesforce.com
3 1 (33.33%) Windows Server 2003
3 1 (33.33%) MS Excel
3 1 (33.33%) MS Access
3 1 (33.33%) SharePoint
3 1 (33.33%) FTP
3 1 (33.33%) VB
3 1 (33.33%) VB.NET
3 1 (33.33%) VBA
3 1 (33.33%) .NET
3 1 (33.33%) C#
3 1 (33.33%) SharePoint 2013
3 1 (33.33%) Database Theory
3 1 (33.33%) Windows 7

Technical Support
Top Related IT Skills in Warwick by Category

For the 6 months to 30 March 2015, IT jobs across the Warwick region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) SharePoint
1 1 (33.33%) SharePoint 2013
Applications
1 3 (100.00%) MS Office
2 1 (33.33%) MS Excel
Cloud Services
1 2 (66.67%) SaaS
Communications & Networking
1 1 (33.33%) FTP
Database & Business Intelligence
1 2 (66.67%) Big Data
2 1 (33.33%) MS Access
General
1 3 (100.00%) Marketing
Libraries, Frameworks & Software Standards
1 2 (66.67%) COM
2 1 (33.33%) .NET
Operating Systems
1 3 (100.00%) Windows
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) Windows 7
2 1 (33.33%) UNIX
Processes & Methodologies
1 2 (66.67%) Service Management
1 2 (66.67%) Software Engineering
1 2 (66.67%) Analytics
1 2 (66.67%) Marketing Analytics
2 1 (33.33%) Database Theory
Programming Languages
1 3 (100.00%) SQL
2 1 (33.33%) VB
2 1 (33.33%) VB.NET
2 1 (33.33%) VBA
2 1 (33.33%) C#
System Software
1 1 (33.33%) Active Directory
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) Salesforce.com