The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 215 181 184
Rank change year-on-year
-34 +3
Permanent jobs requiring a 1st Line Support Engineer 1 2 1
As % of all permanent IT jobs located in West Yorkshire 0.020% 0.054% 0.026%
As % of the Job Titles category 0.020% 0.057% 0.027%
Number of salaries quoted 1 2 1
Average salary £16,000 £20,000 £18,000
Average salary % change year-on-year
-20.00% +11.11%
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support Engineer
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4940 3514 3661
As % of all permanent IT jobs located in West Yorkshire 96.79% 94.90% 96.78%
Number of salaries quoted 3854 2806 3067
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £22,500 £24,000 £23,500
10% offered a salary of more than £52,500 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Engineer
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in West Yorkshire

1st Line Support Engineer
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the West Yorkshire region.

1st Line Support Engineer Salary Trend in West Yorkshire

1st Line Support Engineer
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 19 September 2014, IT jobs across the West Yorkshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 7 (100.00%) MS Exchange
1 7 (100.00%) Windows
2 6 (85.71%) Active Directory
2 6 (85.71%) TCP/IP
2 6 (85.71%) MS Office
3 5 (71.43%) VBA
3 5 (71.43%) DNS
3 5 (71.43%) Windows XP
3 5 (71.43%) Sage
3 5 (71.43%) Continuous Improvement
4 4 (57.14%) Windows Server 2003
5 2 (28.57%) Microsoft
5 2 (28.57%) VMware
6 1 (14.29%) Firewall
6 1 (14.29%) Asset Management
6 1 (14.29%) VMware Infrastructure
6 1 (14.29%) Windows Server 2008
6 1 (14.29%) Hyper-V
6 1 (14.29%) XenServer
6 1 (14.29%) Windows 7
6 1 (14.29%) vSphere
6 1 (14.29%) Avaya
6 1 (14.29%) SLA
6 1 (14.29%) Cisco
6 1 (14.29%) SQL Server
6 1 (14.29%) SQL
6 1 (14.29%) LAN
6 1 (14.29%) VoIP
6 1 (14.29%) WAN
6 1 (14.29%) Windows 8

1st Line Support Engineer
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 19 September 2014, IT jobs across the West Yorkshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (100.00%) MS Exchange
Applications
1 6 (85.71%) MS Office
Communications & Networking
1 6 (85.71%) TCP/IP
2 5 (71.43%) DNS
3 1 (14.29%) Firewall
3 1 (14.29%) LAN
3 1 (14.29%) VoIP
3 1 (14.29%) WAN
Database & Business Intelligence
1 1 (14.29%) SQL Server
Operating Systems
1 7 (100.00%) Windows
2 5 (71.43%) Windows XP
3 4 (57.14%) Windows Server 2003
4 1 (14.29%) Windows Server 2008
4 1 (14.29%) Windows 7
4 1 (14.29%) Windows 8
Processes & Methodologies
1 5 (71.43%) Continuous Improvement
2 1 (14.29%) Asset Management
Programming Languages
1 5 (71.43%) VBA
2 1 (14.29%) SQL
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 6 (85.71%) Active Directory
2 1 (14.29%) VMware Infrastructure
2 1 (14.29%) Hyper-V
2 1 (14.29%) XenServer
2 1 (14.29%) vSphere
Vendors
1 5 (71.43%) Sage
2 2 (28.57%) VMware
2 2 (28.57%) Microsoft
3 1 (14.29%) Avaya
3 1 (14.29%) Cisco