2nd Line Support Technician Jobs in West Yorkshire

Second Line Support Technician
Yorkshire > West Yorkshire

The median Second Line Support Technician salary in West Yorkshire is £27,337 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 161 242 228
Rank change year-on-year +81 -14 -50
Permanent jobs requiring a 2nd Line Support Technician 2 6 5
As % of all permanent jobs advertised in West Yorkshire 0.066% 0.11% 0.11%
As % of the Job Titles category 0.069% 0.12% 0.11%
Number of salaries quoted 2 6 5
10th Percentile £26,521 - -
25th Percentile £26,552 £25,196 -
Median annual salary (50th Percentile) £27,337 £30,208 £25,000
Median % change year-on-year -9.50% +20.83% -5.66%
75th Percentile £28,354 £34,308 -
90th Percentile £28,525 - £25,900
Yorkshire median annual salary £27,337 £27,000 £25,000
% change year-on-year +1.25% +8.00% -5.66%

All Permanent IT Job Vacancies
West Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West Yorkshire with a recognized job title 2,901 4,903 4,514
% of permanent jobs with a recognized job title 96.03% 93.32% 97.08%
Number of salaries quoted 2,123 2,371 3,179
10th Percentile £28,000 £31,250 £30,000
25th Percentile £37,500 £40,000 £39,000
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +6.06%
75th Percentile £67,734 £73,750 £67,500
90th Percentile £83,750 £86,250 £81,400
Yorkshire median annual salary £49,500 £54,882 £50,000
% change year-on-year -9.81% +9.76% +5.26%

2nd Line Support Technician
Job Vacancy Trend in West Yorkshire

Job postings that featured 2nd Line Support Technician in the job title as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for 2nd Line Support Technician in West Yorkshire

2nd Line Support Technician
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing 2nd Line Support Technician in West Yorkshire.

Salary trend for 2nd Line Support Technician in West Yorkshire

2nd Line Support Technician
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the West Yorkshire region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leeds +34 1 £27,674 -8.39%
Ilkley - 1 £27,000 - 1
2nd Line Support Technician
Yorkshire

2nd Line Support Technician Skill Set
Top 25 Co-occurring Skills and Capabilities in West Yorkshire

For the 6 months to 26 April 2024, 2nd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region featuring 2nd Line Support Technician in the job title.

1 2 (100.00%) Microsoft Certification
1 2 (100.00%) Social Skills
1 2 (100.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) Datto
2 1 (50.00%) Autotask
2 1 (50.00%) Customer Service
2 1 (50.00%) ITIL
2 1 (50.00%) MCP
2 1 (50.00%) Windows
2 1 (50.00%) MCSE
2 1 (50.00%) Firewall
2 1 (50.00%) VMware
2 1 (50.00%) Degree
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) PowerShell
2 1 (50.00%) Kaseya
2 1 (50.00%) Azure
2 1 (50.00%) AWS
2 1 (50.00%) Microsoft 365
2 1 (50.00%) Microsoft Intune
2 1 (50.00%) Entra ID
2 1 (50.00%) Windows Server
2 1 (50.00%) Digital Transformation Strategy
2 1 (50.00%) ConnectWise

2nd Line Support Technician Skill Set
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (50.00%) AWS
1 1 (50.00%) Azure
1 1 (50.00%) Entra ID
1 1 (50.00%) Microsoft 365
Communications & Networking
1 1 (50.00%) Firewall
General
1 2 (100.00%) Social Skills
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 1 (50.00%) Customer Service
1 1 (50.00%) Digital Transformation Strategy
1 1 (50.00%) ITIL
Programming Languages
1 1 (50.00%) PowerShell
Qualifications
1 2 (100.00%) Microsoft Certification
2 1 (50.00%) Degree
2 1 (50.00%) MCP
2 1 (50.00%) MCSE
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) VMware Infrastructure
Systems Management
1 1 (50.00%) Autotask
1 1 (50.00%) Microsoft Intune
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) ConnectWise
2 1 (50.00%) Datto
2 1 (50.00%) Kaseya
2 1 (50.00%) VMware