Customer Service Job Trends in Westminster

Customer Service
City of Westminster > Westminster

The table below provides summary statistics and salary benchmarking for jobs advertised in Westminster requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 26 September 2026, with comparisons to the same periods in the previous two years.

6 months to
26 Sep 2026
Same period 2025 Same period 2024
Rank 5 - 2
Rank change year-on-year - - 0
Permanent jobs citing Customer Service 2 0 4
As % of all permanent jobs in Westminster 14.29% - 30.77%
As % of the Processes & Methodologies category 14.29% - 30.77%
Number of salaries quoted 1 0 4
10th Percentile - - -
25th Percentile £47,500 - £32,750
Median annual salary (50th Percentile) £50,000 - £33,500
Median % change year-on-year - - -2.90%
75th Percentile £52,500 - £34,250
90th Percentile - - -
City of Westminster median annual salary £50,000 - £33,500
% change year-on-year - - -15.72%

All Process & Methodology Skills
Westminster

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Westminster.

Permanent vacancies with a requirement for process or methodology skills 14 6 13
As % of all permanent jobs advertised in Westminster 100.00% 100.00% 100.00%
Number of salaries quoted 11 5 10
10th Percentile £63,409 £61,591 -
25th Percentile £65,000 £63,949 £32,750
Median annual salary (50th Percentile) £71,121 £82,500 £45,500
Median % change year-on-year -13.79% +81.32% -24.17%
75th Percentile £74,375 £87,500 £55,938
90th Percentile £75,000 - £57,875
City of Westminster median annual salary £71,121 £72,699 £58,750
% change year-on-year -2.17% +23.74% -18.97%

Customer Service
Job Vacancy Trend in Westminster

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Westminster.

Customer Service job vacancy trend in Westminster

Customer Service
Salary Trend in Westminster

Salary distribution trend for jobs in Westminster citing Customer Service.

Salary distribution trend for jobs in Westminster citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Westminster by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (50.00%) Microsoft Exchange
1 1 (50.00%) WordPress
Business Applications
1 1 (50.00%) Shopify
Cloud Services
1 1 (50.00%) AWS
1 1 (50.00%) Azure
1 1 (50.00%) Google Ads
1 1 (50.00%) Google Tag Manager
1 1 (50.00%) Microsoft 365
1 1 (50.00%) Twilio
1 1 (50.00%) WhatsApp
Communications & Networking
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
General
1 1 (50.00%) Marketing
Job Titles
1 1 (50.00%) Artificial Intelligence Engineer
1 1 (50.00%) E-Commerce Engineer
1 1 (50.00%) IT Engineer
1 1 (50.00%) Lead
Libraries, Frameworks & Software Standards
1 1 (50.00%) AngularJS
1 1 (50.00%) Django
1 1 (50.00%) LDAP
1 1 (50.00%) React
Miscellaneous
1 1 (50.00%) AI Agents
1 1 (50.00%) Replication
1 1 (50.00%) Video Conferencing
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Problem-Solving
2 1 (50.00%) AI
2 1 (50.00%) CRM
2 1 (50.00%) Customer Experience
2 1 (50.00%) Customer Journey Map
2 1 (50.00%) Data Pipeline
2 1 (50.00%) Disaster Recovery
2 1 (50.00%) E-Commerce
2 1 (50.00%) Incident Management
2 1 (50.00%) Intelligent Automation
2 1 (50.00%) Inventory Management
2 1 (50.00%) Journey Map
2 1 (50.00%) LLM
2 1 (50.00%) Platform Engineering
2 1 (50.00%) Project Delivery
2 1 (50.00%) Retrieval-Augmented Generation
2 1 (50.00%) Risk Management
2 1 (50.00%) SEO
2 1 (50.00%) Service Delivery
2 1 (50.00%) Software Engineering
Programming Languages
1 1 (50.00%) JavaScript
1 1 (50.00%) Python
1 1 (50.00%) SQL
1 1 (50.00%) TypeScript
Quality Assurance & Compliance
1 1 (50.00%) Accessibility
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) XenApp
Systems Management
1 1 (50.00%) Microsoft Intune
Vendors
1 1 (50.00%) Citrix
1 1 (50.00%) Google
1 1 (50.00%) HubSpot
1 1 (50.00%) Microsoft
1 1 (50.00%) OpenAI
1 1 (50.00%) Salesforce
1 1 (50.00%) WooCommerce
1 1 (50.00%) Zoho