The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the Wiltshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 88 93 -
Rank change year-on-year
+5 -
Permanent jobs requiring a Service Desk Engineer 9 1 0
As % of all permanent IT jobs located in Wiltshire 0.86% 0.090% -
As % of the Job Titles category 0.92% 0.094% -
Number of salaries quoted 9 1 0
Average salary £22,750 £20,250 -
Average salary % change year-on-year
+12.34% -
UK excluding London average salary £24,500 £22,500 £23,000
% change year-on-year
+8.88% -2.17%
Service Desk Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Wiltshire
Permanent IT job ads with a match in the
Job Titles category
982 1066 983
As % of all permanent IT jobs located in Wiltshire 94.24% 96.30% 95.25%
Number of salaries quoted 875 844 861
Average salary £40,000 £38,500 £39,000
Average salary % change year-on-year
+3.89% -1.28%
90% offered a salary of more than £24,500 £26,500 £25,000
10% offered a salary of more than £56,630 £62,500 £50,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Engineer
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in Wiltshire

Service Desk Engineer
Salary Trend in Wiltshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the Wiltshire region.

Service Desk Engineer Salary Trend in Wiltshire

Service Desk Engineer
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the Wiltshire region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chippenham - 9 £22,500 -
Swindon -3 3 £30,000 +48.14%
Service Desk Engineer
South West

Service Desk Engineer
Top 23 Related IT Skills in Wiltshire

For the 6 months to 1 May 2016, IT jobs across the Wiltshire region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 12 (100.00%) SC Cleared
1 12 (100.00%) Security Cleared
2 9 (75.00%) Windows Server 2003
2 9 (75.00%) Windows
2 9 (75.00%) MS Exchange
2 9 (75.00%) Microsoft
2 9 (75.00%) Exchange Server 2010
2 9 (75.00%) Windows Server 2012
2 9 (75.00%) Exchange Server 2007
2 9 (75.00%) Firewall
2 9 (75.00%) VMware
3 6 (50.00%) Cisco
3 6 (50.00%) Juniper
4 3 (25.00%) Service Management
4 3 (25.00%) MS Excel
4 3 (25.00%) Incident Management
4 3 (25.00%) Data Centre
4 3 (25.00%) Driving Licence
4 3 (25.00%) Office 365
5 2 (16.67%) CCNA
5 2 (16.67%) Cisco Certification
5 2 (16.67%) ITIL Certification
5 2 (16.67%) ITIL

Service Desk Engineer
Top Related IT Skills in Wiltshire by Category

For the 6 months to 1 May 2016, IT jobs across the Wiltshire region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (75.00%) Exchange Server 2007
1 9 (75.00%) Exchange Server 2010
1 9 (75.00%) MS Exchange
Applications
1 3 (25.00%) MS Excel
Cloud Services
1 3 (25.00%) Office 365
Communications & Networking
1 9 (75.00%) Firewall
Miscellaneous
1 3 (25.00%) Data Centre
1 3 (25.00%) Driving Licence
Operating Systems
1 9 (75.00%) Windows
1 9 (75.00%) Windows Server 2003
1 9 (75.00%) Windows Server 2012
Processes & Methodologies
1 3 (25.00%) Incident Management
1 3 (25.00%) Service Management
2 2 (16.67%) ITIL
Qualifications
1 12 (100.00%) SC Cleared
1 12 (100.00%) Security Cleared
2 2 (16.67%) CCNA
2 2 (16.67%) Cisco Certification
2 2 (16.67%) ITIL Certification
Vendors
1 9 (75.00%) Microsoft
1 9 (75.00%) VMware
2 6 (50.00%) Cisco
2 6 (50.00%) Juniper